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“Very close to Angkor Wat”
Review of Angkoriana Hotel

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Angkoriana Hotel
Ranked #226 of 361 Hotels in Siem Reap
Reviewed 30 January 2014

One of the closest Hotels to the temple city and within walking distance to the center (15min), Angkoriana is a good choice for Siem Reap. Big and comfortable rooms. Could be cleaner, if you are very picky about cleanness perhaps reconsider (towels were stained and a room overall was a bit dusty). Ok breakfast: not very varied but enough for the early morning. Staff very friendly and helpful, do ask for tips and any help required.

  • Stayed: December 2013, travelled as a couple
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Thank travellers0ul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 January 2014 via mobile

This is a very hard review to write, I really want to give it top marks, but it's a struggle. I went to stay there for 4 days I stayed 10 days, so they must be doing something right! The staff were wonderful, the manager Jamie is an absolute gem and is worth his weight in gold! Jamie and his staff couldn't be more helpful, he advised me on different places to see and I now have some fabulous memories thanks to Jamie's recommendations. The hotel itself is tired, it has such potential I think it would absolutely shine with a little money spent. I would stay here again in a heartbeat, I'm really missing all of the wonderful friendly people there, as a solo traveller it's all about the people you meet along the way :)

Stayed: January 2014, travelled solo
Thank Sharonqld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angkoriana516, General Manager at Angkoriana Hotel, responded to this reviewResponded 28 January 2014

Hi, thank you for your review,
we are really happy you had a great time with us for about 10 days, its part of our job to understand our customers and we are really happy to help book tours that are not well known so you see some of the sights that siem reap Cambodia has to offer away form the tourist trail.

i have lived in Siem Reap almost 8 years i hope my experience can benefit our guests get the most from the time spent in siem reap

enjoy the rest of Cambodia , thank you and see you again soon

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Reviewed 27 January 2014

The staff was excellent, very helpful and friendly, spoke good English. Our room was spacious and the hotel has a very nice pool area which we enjoyed very much after a hot day at Angkor. The location is perfect if you plan to cycle to the temples or be away from the hustle of Siem Reap (its only $2 by tuk-tuk to get to the loud city centre). The hotel will arrange a tuk-tuk as well as bikes, however they do not take any measurements of your hight and therefore, it happened that the bikes were too small (and very old) and we had to cancel it, taking a tuk-tuk instead. Just 2 little negative points the hotel should improve on - the room should be hovered better and the breakfast after 9:15am should be replenished automatically (so you dont have to ask for eggs or toast). Otherwise, we had a pleasant stay and would love to come back.

We would love to come back and we highly recommend this hotel to anyone.

  • Stayed: January 2014, travelled as a couple
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Thank Tatty728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Friendly nice little Hotel, a lot of Hard Wood in the Hallways and the Stairs feels a little like Miss Marple. Rooms are Big and clean. We don't swim in the pool it was to could but its nice to seat down on the deck and have a beer there i think 3$ for the big ...not to much on a Hotel pool.
The Breakfast is good for a Hotel for 35$ Egs, Rolls, Butter, Jam, Fruits, Vegetaple, soup. coffee aso.(i try to buy some Sausage or cheese in the supermarket ...no way we are not in bangkok..)

Little bit outside, but there are day and night Motorbike Taxi around to bring you for 2$ to the Center. Or you walk around 15 minutes.

all in a Top Hotel for the Price.

  • Stayed: December 2013, travelled as a couple
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Thank agir j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

We (family of four) spent two nights at the Ankoriana on Dec 29 & 30th 2013. The entrance to the hotel gives the impression that the interior is going to be a great place to stay but sadly that was the only positive thing. The staff were friendly but only one young lady on reception had enough understanding of english. We were on the top floor and the wooden staircase we had to climb each time to get to our room was very dusty. Our room was also in need of a thorough clean. It looked okay on the surface but the edges of the carpet were dusty and there were dead insects on one of the window-sills behind some grubby net/type curtains. The main shower didn't work so we used the one over the bath. The lighting was appalling so it was impossible to read anything at night. The fridge in the room didn't appear to work and was mouldy inside. The breakfast was very poor and by 9am there was very little choice left . Some tablecloths had stains on from previous meals and on the 2nd night we ate in and whilst waiting for our food to arrive we saw a large rat sitting under one of the stools by the bar. This really made us wonder about the hygiene of the hotel. We mentioned this to the english speaking girl and she just said that the hotel cat wasn't doing very well - it appeared that it was quite commonplace. We would not recommend this hotel and feel that there are probably better ones in Siem Reap within the same price bracket.

  • Stayed: December 2013, travelled with family
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Thank Lawn-Tennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angkoriana516, General Manager at Angkoriana Hotel, responded to this reviewResponded 12 January 2014

Dear Guest, thank you for your feed back we value all the feed back as this helps us improve our service

the fridge in the rooms are unplugged as we dont stock them with mini bar, but the fridge is available for the guests to use if they so wish

the rat some times comes to our garden at night or early morning, we are next the river on the edge of the jungle in Cambodia and we often have visits to our garden from local wildlife , they are jungle mice , geckos, frogs and other animals from time to time , we are sorry this worried you

please enjoy your holiday regards Jamie GM

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Reviewed 9 January 2014

The staff are exceptionally friendly, the rooms are spotless, and the pool very clean and refreshing. The food in the restaurant was not that tasty, there is much better fare in the center of Siem Reap. Two big thumbs up on service ! They made us feel very welcomed.

Room Tip: The top floor rooms overlooking the pool have a private balcony, and are very quiet.
  • Stayed: April 2013, travelled as a couple
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Thank troyandmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

unfortunately, the hotel does not quite live up to its review at Tripadvisor. From the outside it looks perfect. it is made in the most beautifull materials etc but but but inside everything is worned out. it needs a proper cleani g to start with. everything, floors, stairs, rooms, bedcovers, poolarea, restaurant, reception.... why give customers a room which is not clean. this is the first thing i look at upon arrival. i moved one bed and it was so dirty under it, i said it tothe cleaner who cleaned it partially but i could not help moving the other bed... same dirt and the kind you do not want tolook and have in your room. i suppose the problem is bad communication. the staff speaks badly or no e english which must be the nice owners problem too. please make it a nice place since it has all the potential!

Room Tip: make sure your room is clean and do walk to the center since it is only 10 minutes walk or 2 usd tuk...
  • Stayed: December 2013, travelled with family
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Thank Travellover D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angkoriana516, General Manager at Angkoriana Hotel, responded to this reviewResponded 12 January 2014

Dear guest

thank you for your feed back, and was great meeting you just before new year
as we talked in person and we addressed all the points you brought to my attention, we need customer feed back to continue to improve our service

we apologize that the room was not cleaned to your expectations on this occasion we had a staff meeting to address this, in the peak season when the hotel is fully booked its not always possible to move the beds and cupboards to clean under every day, however we will address this issue right away, thank you again for your feed back

we hope you and your family enjoyed your stay and Angkor Wat

Regards Jamie GM

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Additional Information about Angkoriana Hotel

Address: No. 297, Blvd. Charles de Gaulle | Opposite Angkor National Museum, Siem Reap 998888, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #226 of 361 Hotels in Siem Reap
Price Range: £25 - £59 (Based on Average Rates for a Standard Room)
Number of rooms: 44
Official Description (provided by the hotel):
Angkoriana Hotel, Siem Reap, Kingdom of Cambodia. Is one of the most unique hotels in Siem Reap. With the Khmer style building and the wooden stairs, with our lovely swimming pool & much more ... ... more   less 
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