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“Classic, romantic, perfect.”

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Park Hyatt Siem Reap
Ranked #44 of 340 Hotels in Siem Reap
Certificate of Excellence
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Classic, romantic, perfect.”
Reviewed 29 January 2014

You can never go wrong with Park Hyatt. What me and my wife loved about this Hyatt is that its a small boutique hotel and everything in the hotel is just beautiful.
3 great restaurants, clasic bar, Well designed facilities, beatifual spa, 2 swiming pools and amazing rooms. Also its by far the best location you can find in the city. Worth every dollar.
The temple tours can take a lot out of you and as the city its self is not as nice as we have been told, this hotel is the perfect place to relax and really enjoy you holiday.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eatgooddiehappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 31 January 2014
It was so great to read your positive review of your experience here and hope that this is the first of many visits.

Thank you also for listing our key features from restaurant outlets to swimming pools! I know that the hotel's architect, Bill Bensley, would also appreciate your kind words about the design features of the hotel.

Do let me know when you plan to return to Siem Reap so that I can personally assist you with your reservation requirements!

Best regards and Happy Chinese New Year!!

Sholto

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
sholto.smith@hyatt.com
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1,229 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 January 2014 via mobile

A wonderful hotel overall with its room facilities and hotel amenities from the pool to the Living Room area and the Glass House cafe . Check- in and -out service was impeccable and made us feel like valued guests. Location was also convenient enough within walking distance to the French Quarter and Old Market areas. The only slight let down was its housekeeping service, as we experienced unwashed cups and toiletries supply not being refilled on the 2 nights here.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank NewbornBebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 31 January 2014
Thank you for your review on Trip Advisor.

While it was great to read your positive comments I was of course rather concerned by what you reported of House Keeping and the cleanliness of your room and in-room crockery. We have a stringent programme in place whereby all of these items are removed from the rooms and replaced with items that have been deep cleaned in dishwashers. It is rotational. That said, I have launched an investigation with our housekeeping manager to find out what could possibly have happened. I certainly appreciate your letting me know.

Please do not hesitate to contact me directly when you plan to return so that I can personally look after your accommodation requirements.

Best regards and Happy Chinese New Year!!

Sholto

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
sholto.smith@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 27 January 2014 via mobile

It is a wonderfull hotel right in the center. Very spacious rooms and spacious bathrooms. It is full of character, has the spa, living room and swimming pool. Very cosy. It gas an old tree in the square yard and at night the torches are lit up all over the hotel. Seimming pool area is small but cosy. Food and restaurant are very good. I would not go anywhere else. Very close to local markets and pub street( which is not very fun or nice). Ask a hotel to suggest you alocal local restaurant no toursits. Even ask a bellboy so that you do not get sent to tourist atraction. You can try turtle, snake and different things. It is fun and worth seeing to understand their culture. There is a whole ddifferent action going on then in this worthless pub street.

Stayed January 2014
Helpful?
Thank L A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 30 January 2014
Warm greetings from Siem Reap!

Thank you for your posting a review on Trip Advisor! Your positive account of your stay here with us was appreciated and I was thrilled to read how much you enjoyed physical aspects of the hotel as well as our food and beverage offerings! That and you also managed to get out to some restaurants where you were able to enjoy some local delicacies!

Please do let me know when you do so that I can personally assist you!

Best regards,

Sholto

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
sholto.smith@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
178 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 27 January 2014

An all round pleasurable experience. Room was lovely with state of the art light switches/electrics. Lap pool lovely although small if more than 2 swimming. Breakfast excellent. Food made to order. Service friendly and very efficient. Favourite hotel out of 5 so far in Vietnam and Cambodia.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Labute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 27 January 2014
Thank you for your review on Trip Advisor! It was very pleasing to read your positive comments and especially that we are now your favourite hotel of the five you have recently stayed in!! I hope you are enjoying your continued travels and that you will perhaps return sometime soon to Siem Reap! Let me know when you do so that I can personally assist you!

Best regards and bon voyage!

Sholto

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellevue, Washington
Level Contributor
115 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 January 2014

Just spent three nights here 1/21/14 and were very pleased overall. Park King rooms are just right as far as space, bathroom, etc. All of the classy amenities you would expect at a five star Hyatt. Rooms are quiet, hotel is compact so access to all facilities is easy. The location is perfect with short walking distance to all markets and nightlife. As others have noted, the bar and in particular their Happy Hour is fantastic with excellent cocktail prices and tasty food. This makes up for the lack of an executive lounge or club room which is lacking at all Park Hyatt's in SE Asia and is disappointing. The staff is very well trained, polite, and professional. The afternoon High Tea was superb and a good value as well. There were, however, some negatives. The in-room internet is poor, the pool is unheated and with so much of it covered or shaded it is unlikely to ever get the solar benefit they I'm sure count on--we called it the ice pond. Also, no pool lounger pads made extended lounging not too comfy. Breakfast buffet is average. All in all, a nice property but not quite perfect.

Room Tip: Avoid street facing rooms due to noise
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottyp2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 27 January 2014
Warm greetings to you from Siem Reap!!

Thank you for your review on Trip Advisor. “Classy Hotel in a Great Location!” The heading in itself great and the contents of what you then wrote also appreciated, especially your being so frank/candid, with regards to your feedback.

I hope that you will return again soon and that when you do you will contact me directly so that I can assist you.

Best regards,

Sholto

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
PO Box 93270 | Sivutha Boulevard | Siem Reap, Cambodia
T: +855 63 211234 | F: +855 63 966001| E: sholto.smith@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
113 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 26 January 2014

This is a first class, international standard hotel. I had been to Siem Reap several times before and this is the most elegant of any hotel I've tried. Great rooms, service, pools, location etc.

My only gripe is that you barely know you are in Cambodia; this is the "five star bubble." Not a complaint, just an observation.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TSF3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 27 January 2014
Warm greetings to you from Siem Reap!!

Thank you for your review on Trip Advisor. It was great to read your all in all positive comments! I do hope that the 5 star bubble was not deemed to be too negative and that you did otherwise enjoy your stay here with us.

Please let me know when you plan to return so that I can personally assist you.

Best regards,

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
PO Box 93270 | Sivutha Boulevard | Siem Reap, Cambodia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 January 2014

Nice hotel. Excellent staff. clean. Good shuttle service to mall, beach, and shopping. Away from noise in the midst of it. relatively new, very clean, reasonably priced restaurant for tourist. 1 minute drive from attraction. Wash rooms clean, which is difficult to find in these situations. Excellent service. Good quality food. Clean, reasonably priced restaurant for tourist. I would hope it continues to grow. Pool very large and clean. We will stay again and again

Room Tip: Away from road.....
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sthain2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SholtoSmith, General Manager at Park Hyatt Siem Reap, responded to this review, 27 January 2014
Thank you for your positive review on Trip Advisor! Great to receive your feedback and look forward to meeting you when you return which I hope will be sometime soon!!
I trust you are well and thank you again for splendid comments!
Best regards,
Sholto

Sholto Smith (Mr)
General Manager
Park Hyatt Siem Reap
Sivutha Boulevard
Siem Reap, Cambodia
Phone: +855 63 211 234
Email: sholto.smith@hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Siem Reap

Property: Park Hyatt Siem Reap
Address: Sivutha Blvd, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Siem Reap
#13 Business Hotel in Siem Reap
#19 Romantic Hotel in Siem Reap
#37 Luxury Hotel in Siem Reap
#39 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Park Hyatt Siem Reap 5*
Number of rooms: 104
Official Description (provided by the hotel):
Experience authentic Cambodian hospitality at the award winning Park Hyatt Siem Reap. Recognised as one of the Top 100 hotels in the world, Park Hyatt Siem Reap is situated near the renowned 12th century ruins of Angkor, a UNESCO World Heritage site that researchers believe was one of the largest pre-industrial cities in the world. The temples in the area number more than 1,000 and include Angkor Wat, the world's largest single religious monument. As one of the top Siem Reap hotels, Park Hyatt Siem Reap hotel is also a short distance from Siem Reap-Angkor International Airport, Cambodia's second largest airport, which provides non-stop services to several major regional markets including Bangkok, Hanoi, Kuala Lumpur, Ho Chi Minh City, Phnom Penh, Seoul, Singapore and Vientiane. Park Hyatt Siem Reap is the city's most prestigious address. Located in the heart of the city, 104 Siem Reap hotel rooms including 13 suites are encased in an elegant, contemporary, residential design and are highly recommended for the most distinguished travellers. An exclusive haven with private garden and/or swimming pool, any of the Park Hyatt Siem Reap's suites provide an exquisite retreat. This blend of refined interiors and graceful garden settings suffuses our Siem Reap hotel with an enlivening resort and residential feel. The sequence of having our Siem Reap restaurants and event spaces easily flow towards the Courtyard with its ancient Banyan Tree, lends it a refreshing residential feel. Cuisine of French and Indochine inspiration is a feature of the main restaurant, The Dining Room. In addition, the bar lounge, Living Room and the deli-patisserie, Glass House, feature comfort fare. "Carefully sourced, thoughtfully served' is the underlying philosophy behind each and every culinary journey Park Hyatt Siem Reap delivers. ... more   less 
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Also Known As:
De La Paix Hotel
De La Paix Siem Reap
Hotel De La Paix

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