We transferred to the Park Hyatt after 2 nights in another supposed 5 star property in Siem Reap that was not living up to expectations and we were so glad we made the decision to move. Check in was first class with welcome drinks ordered from a menu served in a gorgeous lounge. Initially, you are struck at the attention to detail with the interior design, just perfection! The GM came by to say hello and let us know that he was aware of our situation changing hotels and said "We have a nice room for you" We had booked the best room available last minute which was a Park King Suite. When we were taken to our room we were blown away. Our room was a 2 bedroom pool suite, 2000 sq ft, salt water pool, just gorgeous. We have stayed in many pool suites in tropical beach locations and on safari but never in the centre of a city, what a nice surprise. We ate breakfast, lunch and dinner at the hotel and the food and service were outstanding with pricing inline with what you would expect of a property of this caliber. All staff spoke excellent english and communication was never an issue. A couple of things that still need work on in this recently reopened hotel are technology issues. Wifi was very spotty, worked sometimes, didn't work other times. The rooms are very high tech (touch...We transferred to the Park Hyatt after 2 nights in another supposed 5 star property in Siem Reap that was not living up to expectations and we were so glad we made the decision to move.

Check in was first class with welcome drinks ordered from a menu served in a gorgeous lounge. Initially, you are struck at the attention to detail with the interior design, just perfection! The GM came by to say hello and let us know that he was aware of our situation changing hotels and said "We have a nice room for you" We had booked the best room available last minute which was a Park King Suite. When we were taken to our room we were blown away. Our room was a 2 bedroom pool suite, 2000 sq ft, salt water pool, just gorgeous. We have stayed in many pool suites in tropical beach locations and on safari but never in the centre of a city, what a nice surprise.

We ate breakfast, lunch and dinner at the hotel and the food and service were outstanding with pricing inline with what you would expect of a property of this caliber.

All staff spoke excellent english and communication was never an issue.

A couple of things that still need work on in this recently reopened hotel are technology issues. Wifi was very spotty, worked sometimes, didn't work other times. The rooms are very high tech (touch pads, etc), which is cool, but I could never figure out how to work the lighting.

We love luxury hotels and have to admit that Park Hyatt was never on our radar before (we had never figured out the difference between Hyatt, Hyatt Recency, Grand Hyatt, Park Hyatt, I just thought they were all standard business hotels). Park Hyatt is a true luxury brand and will be on our list for any future trips where they have a property.More