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“Great!!!”

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Empress Angkor Resort & Spa
Ranked #145 of 343 Hotels in Siem Reap
Iloilo, Iloilo City, Philippines
1 review
“Great!!!”
Reviewed 20 September 2013

I love the hotel. They accommodate their customers well. I felt love and cared for. They have a good service in all areas. I feel like home and the staff are very friendly and accommodating. I had seen their sincerity in serving. Their 'approachable' aura had help me a lot not to hesitate to ask for help. In totality, i was IMPRESSED by Empress Angkor Hotel. Keep the Spirit. Jesus be with you. Thank you so much.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EComerce M, Revenue Manager at Empress Angkor Resort & Spa, responded to this review, 25 September 2013
Dear Mariel A,

Warmest Greeting from Empress Angkor Hotel !

It was our pleasure to welcoming and serving you at our Empress Angkor Hotel. Thousand thanks for your kind choosing our Hotel as your valuable accommodation during your present here in Siem Reap. We learnt that you really enjoy with our services and we are more than happy to see your smile today. We promise with you to learn more, to provide more of guests need. Thank you.

We believe we can welcome you again one day and wish you have a nice trip back home.

With many thanks and regards,

Empress Angkor Hotel
The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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407 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Thai first
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English first
Semarang, Jawa Tengah, Indonesia
2 reviews
Reviewed 8 September 2013

I am happy to stay for a few days at the hotel empress. so comfortable and enjoyable.
the facilities are very nice and made ​​me a very enjoyable holiday. waiters are very friendly. the cleaning service is also friendly cleaning. each met them, they were definitely greeted me.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Praise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mony232, Guest Relations Manager at Empress Angkor Resort & Spa, responded to this review, 9 September 2013
Dear Value Guests,

Greetings once again from Empress Angkor Hotel !

Thousand thanks for your kind spending your valuable time to writing and sharing your experiences towards our Empress Angkor Hotel while you were staying with us recently. Thank you.

We are really more than happy to learn that you were really enjoy with our services. You know ? Your wonderful comments today has let us learn a lot of things from you. It will help us to strengthen our service more in the future and we promise with you to do our best to provide the best services to all of our guests.

All in all, we strongly hope that we can serve you once again and look forward to welcoming one day. Wish you have a wonderful day and week ahead at your sweet home.

With many thanks and regards,

The Management
Empress Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Phili
1 review
Reviewed 8 September 2013

One of the cleanest and most peaceful hotels I've ever been. Every hotel staff is very kind and committed in their duty. You see their sincere heart in serving and would go the second mile to serve you best. I felt like it's my home. As I'm writing this, I sooooooo much miss their food! They serve the best food with beautiful smiles and greetings! They will never leave you unattended with your needs. From arriving to the airport until you depart from Siem Reap, they are with you!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valeree Joy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mony232, Guest Relations Manager at Empress Angkor Resort & Spa, responded to this review, 9 September 2013
Dear Value Guests,

Greetings from Empress Angkor Hotel !

Thank you so much for your kind sharing your comments towards our Empress Angkor Hotel today. We have learnt that you really enjoy with your trip while you were staying with us recently. We wish our guests get a good memory back home and we wish to extend this memory to all of guests.Thank you.

Last but not least, we strongly hope that you will give us a chance to welcoming and serving you again one day in the future. Wishing you a wonderful day and week after a long trip at your sweet home !

With many thanks and regards,

The Management
Empress Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quezon City, Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2013

the place is really nice and the food was well=served because of the variety. I enjoyed the facilities, the sauna and the pool. Also, the rooms were very spacious and clean. comfortable too. The members of the staff were very fruendly and accommodatin. They really attended to our needs. the ambiance and the design of the hotel was impressive, very full of culture and history. The carvings, the wood used, the colors. Reallly blended well with the environment. Also, the tranportation services were very helpful to tourists like us.

Room Tip: get the one with the balcony
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IrishJoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mony232, Guest Relations Manager at Empress Angkor Resort & Spa, responded to this review, 9 September 2013
Dear Value Guests,

Greetings from Empress Angkor Hotel!

Thousands thanks so much for your kind spending your valuable time to sharing your comment towards our Empress Angkor Hotel.

We have learnt that you really enjoy with our services while you were staying with us and at the same time it was our pleasure to welcoming and serving you indeed. we believe that our services provided is not enough and your wonderful comment today has encourage us to learn more how to provide the best services to guests. We will keep in mind of your comment and keep sharing towards all of our guests in the future. Thank you.

We would like to wish you to enjoy a wonderful day and week with your lovely family after a long trip in Cambodia and especially the Siem Reap - Angkor Wat.

With many thanks and regards,

The Management
Empress Angkor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phnom Penh, Phnum Penh, Cambodia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2013

It's clean and wooden decoration hotel. Very good breakfast.
Kids like swimming pool and there is one restaurant on ground floor that my kids enjoyed with Ice cream.
From Hotel to Cultural village is within walking distance and there a lot activities there.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vannak K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 August 2013

The artistic woodwork all over this hotel is simply amazing! The room was spacious, had a spacious balcony, comfortable and clean. Hotel is close to the airport and in a quiet area, but very close to downtown Siem Reap. You can simply take a tuk-tuk (all parked outside the hotel) and you'll get to the downtown night market/restaurants in about 7-10 minutes. Tuk-tuk costs about $3 from hotel to downtown. Empress driver picked us up (myself, husband and daughter) from the airport and was very courteous. Amazing selection for the buffet breakfast! Staff were very helpful! Our hot water was not working properly the first night-- I brought it to their attention and it was immediately addressed. Tour company of the hotel was also very helpful and arranged everything for us.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marisofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
3 reviews
Reviewed 5 August 2013

I highly recommend staying at the Empress Hotel. The staff are very friendly and accommodating and nothing is ever a problem. The hotel is run efficiently and the service is truly first class. It is spotlessly clean ... inviting and a wonderful retreat after a day out and about in Siem Reap. I stayed with my son and have done so in the past and will continue to stay at the Empress Hotel when I visit Siem Reap.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ji C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Empress Angkor Resort & Spa

Property: Empress Angkor Resort & Spa
Address: #888, Across Cambodia Cultural Village, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#74 Family Hotel in Siem Reap
#94 Luxury Hotel in Siem Reap
#105 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Empress Angkor Resort & Spa 4.5*
Number of rooms: 208
Official Description (provided by the hotel):
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes. ... more   less 
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Also Known As:
Empress Angkor Siem Reap
Hotel Empress Angkor

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