We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very nice hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Prince D'Angkor Hotel & Spa
Ranked #94 of 341 Hotels in Siem Reap
Certificate of Excellence
Trondheim, Norway
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very nice hotel”
Reviewed 31 August 2014

This is a very nice hotel in the centre of Siem Reap.
It is located right by the main street, but still secluded enough that it appears very quiet and relaxing.

The reception-area is spacious with several sitting-areas, two souvenir-shops and a piano-bar.
The restaurant looks nice and the food is ok, but not great. The spa seems a bit dark, but that works very well and along with the soft music gives it a relaxing atmosphere.
The pool is in the back-yard, and it is a very nice area with sunbeds and parasols, and a small bar.

We had a room with a balcony facing the back-yard and pool-area.
The room was totally ok. Nothing spectacular, but enough to keep us happy. It was clean, the bathroom was nice, and if you get bored the TV had a great selection of channels.

Just be careful if you don't like bugs and you want to use the balcony after dark... Siem Reap is basically a city in the middle of the jungle, and there can be quite a lot of bugs around...

There is one thing though that is the main reason I would come back to this hotel: The staff! :-)
So friendly and helpul, always smiling and always doing their best to make sure you have a nice stay. Don't think I have ever seen someone smile so much as the People of Cambodia. :-)

Room Tip: If possible, ask for a room on the two top floors to avoid some of the bugs on the balcony. The clos...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Lene V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince D, Management Team at Prince D'Angkor Hotel & Spa, responded to this review, 4 September 2014
Dear Lene V,

Thank you very much for taking your valued time to leave a comment following your recent stay at Prince D’Angkor Hotel & Spa.

We are so delighted to hear that you had enjoyed and satisfied with our service and hospitality.
We highly appreciate your feedback as it will assist us to improve the service levels.

It is our goal to retain you as a satisfy customer and we hope that we can serve you again in the near future.

The management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,337 reviews from our community

Traveller rating
    555
    575
    150
    41
    16
See reviews for
276
478
116
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 August 2014

Happy, smiling people meet and greet you.
The food is excellent and the service 2nd to none.
If asked " would you return"? My answer is. " I've already booked".
When staying here don't forget to enjoy the rest of the city.
For when you return from a busy day of site seeing you will appreciate the hotel even more.
Paradise lost!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cheekyjohn13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince D, Sales e-Commerce at Prince D'Angkor Hotel & Spa, responded to this review, 27 August 2014
Dear Cheekyjohn13,

Thank you very much for taking your valued time to leave a comment following your recent stay at Prince D’Angkor Hotel & Spa.

We are so delighted to hear that you had enjoyed and satisfied with our service and hospitality.

On behalf the team of Prince D’Angkor Hotel & Spa, we thank you for your comment and looking forward to host you again in the near future.

Kong Ratana - Sales e-Commerce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utsunomiya, Japan
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 23 August 2014

ツアーに組まれていたので泊まりました。ロビーや部屋は統一されて濃い色の木製家具や床です。重厚な感じがして高級感はあります。ただ、部屋の冷房が調節できず、寒すぎでした。部屋にいると冷えるので、仕方がないので電源のためのカードを差し込まないで冷房なしで過ごしたり、トイレや夜間など灯りが必要なときだけカードを差し込んだりの繰り返しでした。幸いテレビは別電源で見れました(笑)
食事は普通に美味しかったのですが、朝のバイキングは3日目は飽きてしまいました。もう少し種類があると良いと思いました。ランドリーやマッサージのサービス付きだったのはありがたかったのですが、チェックアウトの時にマッサージで出されたお茶を請求されて驚きました。サービスのマッサージの他にリフレクソロジーを頼んだので、終了時にその場でお代を支払ったときには請求されなかったのと、お茶が勝手に出てきたのでサービスだと思って飲みました。確認してから飲めば良かったのだろうけど、こんな誤解をされるような高級と言われるホテルのサービスはどうかと思いました。前日に行った別のマッサージ店ではお茶はサービスで出てきたので。とにかく説明もなしに出されたお茶代を後から請求されて腹が立ったので、払いたくないと言ったら、カスタマーサービスの偉い?人が出てきて、払わずに済みました。こんな思いは私だけで結構ですので、是非お気をつけください。

All in all, what I would like to let the hotel know most is about the service I received at the massage lounge. I was offered a cup of tea at the end. I paid for the massage on the spot. On checkout, what I was surprised was the cost they charged for the tea which they offered and I didn't ask for. The staff at the massage lounge neither say anything about the cost nor charge me on the spot, I even forgot about the tea! I didn't want to pay so I had to speak to the appeared-to-be customer service manager. Thankfully they let it go, but they need to improve their service so this doesn't happen again to others. Till then, just be careful and make sure if what they offer to you is free of charge or not! The massage I had gone the day before didn't charge me for a cup of tea even though it was not located in the nice hotel. So disappointed at the end.

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank mtuchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santee, California
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2014

I booked a prepaid stay at this hotel through a third party booking site, but when I arrived they had no record of the reservation. I showed them the confirmation number and receipt, but they refused to acknowledge it. I understand communication problems can happen, but their attempt at resolving it was very poor. They claimed both their internet and fax machine were not working, and they refused to call the third party booking site the confirm the reservation because it was a long distance call. Their only solution was to try to charge me $30 more than the existing reservation for a second room. In the end I had to walk to another hotel for the night as they were completely unreasonable. There are plenty of good hotels in Siem Reap, so avoid the possible complications and skip this one.

  • Stayed August 2014, travelled with friends
    • Service
Helpful?
5 Thank michael h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince D, Sales e-Commerce at Prince D'Angkor Hotel & Spa, responded to this review, 3 September 2014
Dear Sir…….

Greeting from Prince Angkor Hotel & Spa,
We appreciated your honest feedback and we valued all comment from our clients. We found that your quick booking just a few minute before your arrival to our reception counter mid-night at 1am.

Thank you very much for acknowledgment about communication can be happen, it is true that this time our reservation team was not available and only our night shift team working at this time and they failed to check the email every second.
After you showing all the correspondent with booking confirmation. We were prepared the room for you to check in. however your reservation was for single occupancy and USD 30 is for additional person fee.

According to the Cambodia Law, if there is no passport from clients to check in that would not be possible to allow any guests or clients to stay in Hotel in Cambodia.

We are very sorry to hear this happen to you personally. We will not let it happen again to the next clients. If we could have a chance to deal with you again we will ensure the smooth arrangement is made.
Have a very wonderful day.
With our best personal regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Yorkshire
Level Contributor
64 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 18 August 2014 via mobile

Situated in the heart of Seim Reap but in its own oasis of peace and quiet. Excellent facilities with a great pool and gym. Wifi can be temperamental. Clean good size rooms with air con and shower that worked. All the staff are very well presented, welmanored, smiling and helful. lots of choice at breakfast from asian to western.
Not sure I could ask any more for the $ paid.
A satisfied customer

Stayed August 2014, travelled with friends
Helpful?
1 Thank keith72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince D, Sales e-Commerce at Prince D'Angkor Hotel & Spa, responded to this review, 18 August 2014
Dear keith72,

Thank you very much for taking your valued time to leave a comment following your recent stay at Prince D’Angkor Hotel & Spa.

We are so delighted to hear that you had enjoyed and satisfied with our service and hospitality.

On behalf the team of Prince D’Angkor Hotel & Spa, we thank you for your comment and looking forward to host you again in the near future.

Kong Ratana - Sales e-Commerce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Bangkok, Thailand
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2014

We are 3 people that I have spent 3 nights at Prince d' Ankor. Kindly help. Breakfast just ok. Convenience location, near supermarket in Lucky mall where is reasonable price, can walk to pub street in 15 minutes and easy to find tuk tuk.

But I have some miscommunication with hotel clerk when I was checking in. My booking that I had done is for 3 peoples. So I think it's included extra bed already. When I do checking out. They want to charge me for extra bed that they do not inform me before. So the hotel said is their mistakes and no charge any more.
For last day breakfast they have recorded that I am already eaten and got two peoples instead of three. The record is missed, but they do not say apologize any more. I think it very rudeness. That make me felt moody on last day.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank warunya_st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince D, Sales e-Commerce at Prince D'Angkor Hotel & Spa, responded to this review, 18 August 2014
Dear warunya_st,

Thank you very much for taking your valued time to leave a comment following your recent stay at Prince D’Angkor Hotel & Spa.

We are so delighted to hear that you had enjoyed and satisfied with our service and hospitality.
We are sorry for the inconvenient which caused you during stay with us.

On behalf the team of Prince D’Angkor Hotel & Spa, we thank you for your comment and looking forward to host you again in the near future.

Kong Ratana - Sales e-Commerce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 August 2014

spent three nights recently at Prince d'Ankor and could not fault one thing. Drinks in the evening at lobby bar with lovely vocalist and pianist, lunch by the pool, room service for evening meal, breakfast in dining room with the widest selection available. Room with balcony overlooking pool and even went for a swim twice. Slight interruption to the peace was an invasion of rowdy, brash, middle aged Australians shifting the furniture round in the lobby to suit themselves and blocking others off then wanting to argue over the price of drinks which were the cheapest I have encountered anywhere in the world. The staff handled the matter well..

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank barrie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince D, Sales e-Commerce at Prince D'Angkor Hotel & Spa, responded to this review, 18 August 2014
Dear barrie k,

Thank you very much for taking your valued time to leave a comment following your recent stay at Prince D’Angkor Hotel & Spa.

We are so delighted to hear that you had enjoyed and satisfied with our service and hospitality.

On behalf the team of Prince D’Angkor Hotel & Spa, we thank you for your comment and looking forward to host you again in the near future.

Kong Ratana - Sales e-Commerce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Siem Reap hotels
0.2 mi away
Sokha Angkor Resort
Sokha Angkor Resort
#71 of 341 in Siem Reap
4.5 of 5 bubbles 1,529 reviews
0.1 mi away
Memoire d' Angkor Boutique Hotel
0.1 mi away
Hotel Somadevi Angkor Boutique & Resort
Show Prices
Show Prices
Show Prices
0.8 mi away
Borei Angkor Resort & Spa
Borei Angkor Resort & Spa
#40 of 341 in Siem Reap
4.5 of 5 bubbles 4,794 reviews
0.3 mi away
Angkor Paradise Hotel
Angkor Paradise Hotel
#102 of 341 in Siem Reap
4.0 of 5 bubbles 874 reviews
0.1 mi away
Chateau d'Angkor La Residence
Chateau d'Angkor La Residence
#76 of 341 in Siem Reap
4.5 of 5 bubbles 509 reviews
Show Prices
Show Prices
Show Prices

Been to Prince D'Angkor Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prince D'Angkor Hotel & Spa

Property: Prince D'Angkor Hotel & Spa
Address: Sivatha Blv, Mondul II | Svay Dangkom, Old French Quarter, Siem Reap 93136, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Business Hotel in Siem Reap
#59 Romantic Hotel in Siem Reap
#59 Family Hotel in Siem Reap
#65 Luxury Hotel in Siem Reap
#69 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:5 star — Prince D'Angkor Hotel & Spa 5*
Number of rooms: 195
Official Description (provided by the hotel):
Prince D' Angkor Hotel & Spa is a sanctuary for tourists and corporate guests alike who expect excellent hospitality and friendly service. So whether you are here for business or pleasure, the Prince D' Angkor Hotel & Spa offers a luxurious haven, elegantly furnished to provide you with a comfortable stay, all the facilities and traditional Cambodian hospitality you would expect. Experience ultimate luxury and bask in the splendor of elegance at the Prince D' Angkor Hotel & Spa, the perfect base from which to explore the legendary Angkor temples and undiscovered treasures of Cambodia. It is conveniently located in the heart of the city; a minute’s walk from shops, restaurants and markets. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Priceline, TravelUp, Ebookers, Travel Republic (UK), Agoda, Hotels.com, Southall Travel, HostelWorld, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Prince D'Angkor Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Prince d`Angkor Hotel Siem Reap
Hotel Prince d Angkor

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing