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“The essence of the stay is the extraordinary staff hospitality” 4 of 5 bubbles
Review of Royal Angkor Resort & Spa

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Royal Angkor Resort & Spa
Ranked #63 of 338 Hotels in Siem Reap
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The essence of the stay is the extraordinary staff hospitality”
4 of 5 bubbles Reviewed 6 May 2012 via mobile

My 4D3N stay started with perhaps the best welcome of any hotel I've been. The staff was genuinely friendly making me feel so welcomed. The facilities were good. The location was perfect from the airport, down town and of course the Angkor Wat.

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lcyoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

The staff greet you with smiles and a welcome chilled drink. The staff are attentive and very helpful as we found out booking a dawn tour of Angkor Wat even providing a breakfast box to enjoy at our leisure. The hotel is a delight after the hectic pace of tourist Siem Reap!!! Escaping to the peaceful calm of this hotel after battling through the Old Market was heaven. We had booked a standard room and to our delight had been upgraded to a deluxe. The room facilities were excellent especially the spa bath, heaven for aching bodies and feet. And OMG the buffet breakfast would tempt any food critic. Best of all is the free shuttle bus available by the hotel to trips into town. I can't wait for my next visit later this year.

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kathieg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

We stayed in the Royal Angkor for several days and enjoyed each minute of it. The staff treated us very well and was always attentive and responsive. The front desk personnel especially so; the manager was concerned that everything was going well for us (and the other guests). The breakfast menu was varied and the breakfast area, was always comfortable and pleasant. The lobby, pool and pool deck, and rooms are maintained in immaculate condition. The lobby features live, classical Cambodian music. We did not view the interiors of the several cottages; they are set around the pool yet retain their privacy, surrounded by trees and plants. The hotel provides a free shuttle service to town with a pick up service every 2 hours until 8PM. and twice the manager rode to town with us to get our feedback and had suggestions for sights. A tuk-tuk back to the hotel is about $2, if you stayed late. We spent three full days at Angkor sites using a tuk-tuk attached to the hotel which, for a reasonable fee, would take us to Angkor in the AM, pick up for lunch at a pre-arranged time, and do the same in the afternoon. And the same for those sites outside of Angkor Wat and Angkor Thom. This was very important to us and everyone performed admirably.

Room Tip: we chose the top floor...road traffic/noise is not an issue...location is not in town but did not at...
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank leisuretravel76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsens
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

Fantastic place, nice staff, excellent service, great rooms and swimming pool.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LisLN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dalian, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 April 2012

We chose this location based on recommendations from two friends and were quite pleased. It is a quick 10 minutes from the airport, and about 5 minutes by tuk-tuk from the night market and hustle and bustle of nightlife. It is in a quiet area of other resorts making it perfect to escape back to during the middle of the day, which since we went during the hottest part of the year was essential! The resort is about 10 minutes from Angkor Wat proper, and then varying distances to the smaller surrounding temples. They greet you in the afternoons with cold, fresh hand towels which was greatly welcome. The pool is gorgeous and huge and there are even elephant statue showers to rinse off in! The rooms are clean and comfortable. The breakfast was substantial with a wide assortment. We all had different spa treatments that were lovely and the facials used Dermatologica products which was fabulous. The staff was quick to grab us cabs, tours, guides or tuk tuks without pushing for any particular service. The few small issues we had were dealt with promptly and they made sure to check back afterwards to see if we felt they were resolved to our satisfaction. We would absolutely stay here again!

Room Tip: We were in a 4th floor unit which was quieter, but the wifi connection was a bit worse. Pool facing...
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Misty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 April 2012

During our stay here we were served like VVIP. Firstly we are able to make early check in as our flight arrival is early in the morning. The hospitality team are friendly n hamble.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lovekelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 18 April 2012

My wife and I stayed at the Royal Angkor Resort as part of a package tour. The property is very nice, with quiet pool, refreshing lobby and very attentive staff. We had a problem with our shower head, and the service people answered very promptly to check and repair. Service at the front desk was also very friendly. Not the closest location, but cheap enough ride to town.
A few issues: The breakfast buffet had both outdoor and indoor seating, but the french doors were kept open. Thus any effect of air conditioning was diminished and the number of flies landing on your table, etc. were the same as seating outside. The breakfast itself was not special. Spa services were offered at very reasonable costs, and a free neck massage coupon included. My wife went for a body massage, but reported a not very satisfactory result - citing either inexperience or mis-understanding of what services she desired. However she went back for the complimentary neck massage and enjoyed it (10minutes). The "typical" Khmer music in the the lobby was very nice, except on one occasion, recognized the tune as "Jingle Bells". This was in March 2012. In general the hotel is fine, but with many hotels in Siem Reap would try another in future.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kildonan_kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Angkor Resort & Spa

Property: Royal Angkor Resort & Spa
Address: Road No.6 Phum Kasekam, Siem Reap 93279, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Siem Reap
#40 Romantic Hotel in Siem Reap
#50 Spa Hotel in Siem Reap
#51 Luxury Hotel in Siem Reap
#53 Family Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Royal Angkor Resort & Spa 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Royal Angkor Resort and Spa is conveniently perched along the gateway of some of the most significant archeological sites in SE-Asia, creating the ideal location to explore Cambodia's rich cultural inheritance. Tucked away from the hustle and noise of the city, Royal Angkor Resort is only minutes away from these iconic landmarks, providing unprecedented access to the legendary Angkor Wat, Angkor Thom and Bayon temples as well as the charming and historic town of Siem Reap. Stretching over two and a half hectares, this iconic Siem Reap hotel is jeweled with a beautiful tropical landscape and decorated with the most remarkable architecture, reminiscent of the early 20th century. From fine dining to traditional rooms and suites, Royal Angkor Resort & Spa combines ancient charm with modern-day leisure, creating the ultimate space to unwind and embrace the magical spirit of Cambodia. ... more   less 
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Also Known As:
Royal Angkor Hotel Siem Reap
Royal Angkor Resort And Spa

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