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“Beautiful hotel, wonderful staff”

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Royal Angkor Resort & Spa
Ranked #64 of 337 Hotels in Siem Reap
Certificate of Excellence
San Diego
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful hotel, wonderful staff”
Reviewed 16 October 2010

I really enjoyed staying at the Royal Angkor resort. Like many hotels in Siem Reap, this hotel is new (~5 years old). Our room was large, with Japanese style beds and a view of the gigantic pool. The staff was very friendly and helpful, always making sure that we had everything we needed. They organized temple and boat village tours for us with a fairly priced company and great guides. The breakfast buffet was wonderful, and the food in the main restaurant was also tasty. The Spa was OK - a bit overpriced for the area but still cheap. Overall, I would definitely recommend this hotel for your Siem Reap trip.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank AirNSki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,078 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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English first
Wellington, New Zealand
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 August 2010

We stayed at the Royal Angkor Resort as part of a tour of Cambodia. The hotel is located slightly outside Siem Reap proper (about a 10 min tuk tuk ride), but very close to the Angkor Archeological Park. We stayed in the low season so the price was very good, but the hotel did feel empty and underutilised. The pool area is great, and the staff were friendly and very attentive (perhaps because there didn't appear to be many guests!).

The rooms are large and have everything you expect of a 4-5 star hotel, although the rooms did have a slightly musty 1980ish feel about them. Once again, perhaps the low number of guests might have contributed to the feeling of the place. The breakfast was not up to the standard of other 4-5 star hotels we have stayed in, including in Cambodia.

Overall, the hotel was nice enough, and was in an excellent hotel to explore Angkor Park etc. If the price is right, then it is a good value 4 star hotel.

  • Stayed June 2010, travelled on business
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Helpful?
1 Thank KiwisInCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalAngkor, General Manager at Royal Angkor Resort & Spa, responded to this review, 16 August 2010
Dear Kiwisin Canberra,
i would like to thank you for your kind comment. We are now going through a re branding exercise that would turn the Royal Angkor Resort into a Eco Friendly Resort. This exercise will be a compliance issue with the assistance of the World bank. The final product would be a healthy food concept that we will actually grow the food that the hotel needs. Your breakfast habit are about to be change drastically to reflect on a more organic and healthy food concept in the near future. Please bear with us a little longer and I can assure you that the next time you visit Siem Reap it will not be about Angkor but rather will be about the people of Cambodia. We call it "The Khmer Journey & Experience". The People Food, Culture, Heritage, Way of life. This is more sustainable and responsible tourism platform for the future.

Regards
Chris Ho, general Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phnom Penh, Cambodia
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 10 July 2010

This is an excellent hotel, with superb staff and a great breakfast. The pool is huge, and the poolside bar service is great. It is close to the Cambodian Cultural Village, but it is a 10 minute tuk-tuk ride from Pub Street and the markets. The hotel room was very hot when we arrived, but it cooled down after about an hour. We suggested to management to turn on aircons an hour before guests are expected, but I would recommend you call ahead to ensure room is cool.

  • Stayed June 2010, travelled on business
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Helpful?
1 Thank Lewis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalAngkor, General Manager at Royal Angkor Resort & Spa, responded to this review, 5 August 2010
Dear GolfaholicCanberra,

We thank you for your kind and positive review of our resort. If our guest were to call us ahead of their arrival we would certainly cool the room prior to check in, in all practicality. We are now going through a re branding process that should make us an Eco Friendly product the next time you plan to visit us. This certification is a process that we are going through with the Royal Government and other stake holders. In addition to the re branding we are also emphasizing "the Khmer Journey and Experience" After all we want our guest to enjoy the culture & heritage of the Cambodian people, their food and their way of life. Angkor Archeological Park is only part of this journey and experience. Again we thank you in advance for your kind comment and don't forget to visit our website from time to time to see what we have instill and new interesting features & promotion.

Thank you
Chris Ho, General Manager
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Pl
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 June 2010

Good hotel with very kind staff. Great pool, restaurant overpriced as for Combodia.
Stayed in Deluxe Room with the Pool view. Good value for money, would stay again.

  • Stayed March 2010, travelled with friends
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Helpful?
Thank Robertomazowiecki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
2 reviews
Reviewed 8 May 2010

I stayed for 5 days at the Royal Angkor Resort. It was a fabulous place very comfy and the staff were fantastic. The acutal resort was a treasure and i would certainly recommend any one to stay there.

Linda Lawson

  • Stayed April 2010, travelled as a couple
    • Value
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Helpful?
Thank dianella1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalAngkor, Manager at Royal Angkor Resort & Spa, responded to this review, 9 May 2010
Dear Dianella,

We very much appreciate your shared a comments regarding your stay at the Royal Angkor Resort & Spa in Siem Reap, It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Management Team
Royal Angkor Resort& Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2010

We hadn't planned to go to Cambodia, it was last minute as we were caught up in Thailand with the air problems and didn't want to get stuck in Bangkok. We found the hotel through recommendation on trip advisor, and it did live up to the glowing reports. We were made to feel welcome from the moment we arrived. We were upgraded without asking, the room was extremely clean with all the modern amenities a fantastic bathroom with a jacuzzi bath. We enjoyed a full choice of english or Asian breakfast. The swimming pool was huge with sun-loungers padded cushions and pool towels, was very welcome after spending hot days at the temples. It was a $3 tut tut ride away from the centre of town, but the added to the fun of the night out. I really do recommend this hotel.

  • Stayed April 2010, travelled as a couple
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Helpful?
Thank Jackie-Day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalAngkor, Feed Back at Royal Angkor Resort & Spa, responded to this review, 30 April 2010
Dear Guest,

We very much appreciate your shared a comments regarding your stay at the Royal Angkor Resort & Spa in Siem Reap, It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Management Team
Royal Angkor Resort& Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City
1 review
Reviewed 16 April 2010

We have just got back from a trip to Cambodia, and stayed at Royal Angkor Resort in siem Reap, had to write a review as we had a wonderful time. The hotel was fantastic, the staff were so helpful and friendly, all areas of the hotel were spotlessly clean, our room was so spacious (slept 2 adults, 2 children (8&4)) easily with loads of room to spare. The food was excellent and reasonably priced. We stayed for 4 nights and could not fault anything at the hotel. The pool area was beautiful and kept so clean and tidy. As mentioned before no request was too much trouble for the staff. We would highly recommend this hotel to anybody planning a trip to Siem Reap. Are only wish was that we could have stayed longer.

  • Stayed April 2010, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Somerset_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalAngkor, Massage from the managerment at Royal Angkor Resort & Spa, responded to this review, 19 April 2010
Dear Guest,

We very much appreciate your shared a comments regarding your stay at the Royal Angkor Resort & Spa in Siem Reap, It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Management Team
Royal Angkor Resort& Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Angkor Resort & Spa

Property: Royal Angkor Resort & Spa
Address: Road No.6 Phum Kasekam, Siem Reap 93279, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Siem Reap
#40 Romantic Hotel in Siem Reap
#53 Spa Hotel in Siem Reap
#53 Family Hotel in Siem Reap
#54 Luxury Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Royal Angkor Resort & Spa 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Royal Angkor Resort and Spa is conveniently perched along the gateway of some of the most significant archeological sites in SE-Asia, creating the ideal location to explore Cambodia's rich cultural inheritance. Tucked away from the hustle and noise of the city, Royal Angkor Resort is only minutes away from these iconic landmarks, providing unprecedented access to the legendary Angkor Wat, Angkor Thom and Bayon temples as well as the charming and historic town of Siem Reap. Stretching over two and a half hectares, this iconic Siem Reap hotel is jeweled with a beautiful tropical landscape and decorated with the most remarkable architecture, reminiscent of the early 20th century. From fine dining to traditional rooms and suites, Royal Angkor Resort & Spa combines ancient charm with modern-day leisure, creating the ultimate space to unwind and embrace the magical spirit of Cambodia. ... more   less 
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Also Known As:
Royal Angkor Hotel Siem Reap
Royal Angkor Resort And Spa

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