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“The place to stay in Siem Reap”
Review of City River Hotel

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City River Hotel
Ranked #91 of 343 Hotels in Siem Reap
Certificate of Excellence
Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The place to stay in Siem Reap”
Reviewed 28 January 2014

Having just completed my third stay at City River, I can assure everyone that the level of comfort and service has been maintained since my first visit in 2010. The staff are always happy to help but never invasive of your personal space. I love the big dinning room and the pool area on the roof is a great place to relax after a strenuous day of touring. Located on the eastern side of the river puts the hotel in a quieter spot, but still just a short walk to the happenings over the river.
City River has traditional charm with all modern amenities.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcrichton981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
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English first
Canmore, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2014

If you'd rather spend money on your holiday than a hotel, stay here. The service is fabulous. We rented 2 adjoining rooms for three nights on the family deal which included airport transfer, breakfast and one dinner.The rooms were great! The rooftop pool and bar with an amazing view of the City makes it all worthwhile. It's close walking distance to Pub Street. The breakfasts were pretty good with lots of variety to pick from. One of the night staff went out of his way in helping my husband track down our 2 teens at 2 am. I would stay here again!

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
Thank Wistfulvision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2014

We were very impressed with City River Hotel. The staff were all very friendly and hospitable. The rooms were clean and spacious. We loved using the roof top pool and bar area and watching the sun set with a cocktail. It is also a great location and 5 minute walk to the centre of Siem Reap bars and restaurants.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hanemitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 January 2014 via mobile

Such a beautiful, welcoming, family friendly place to stay. I Would recommend to everyone i know. The staff make this place so incredible, constantly standing up to say hello, bowing in respect and helping whenever needed. The wifi coverage is also phenomenal in every area of the hotel. The rooftop pool and lounge area is stunning and the massage centre is the cheapest and best massage i have ever had!! Such a fantastic and affordable place in a perfect area only a 2 minute walk from the Main Street and it is right on the pretty river with all the fairy lights. Loved this place.

Stayed January 2014
Helpful?
Thank Nina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 January 2014

Lovely hotel, big comfy room, good breakfast (although the restaurant is little used any other times). In a quiet spot but just minutes walk to the shops, market, bars, restaurants etc. Easy access to temples - if you know where you are going the tuk-tuks who wait outside will take you around the temples for very little money. We found all drivers to be helpful and polite (as are the Cambodians generally).

Staff all very helpful and friendly.

The roof top pool was brilliant! After hiking around temples for 5 hours a cold beer / cocktail by the pool after a quick dip was perfect. Chills you out perfectly before the evening sampling one of the many great restaurants nearby.

Thoroughly recommend this hotel!

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Raf d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityRiverHotel_SR, Manager at City River Hotel, responded to this review, 26 January 2014
Dear Ardeb,

Greetings from City River Hotel

I would like to thank you for taking the time to provide us the hotel feedback on your recent stay experience at City River Hotel.

I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members.

The team and I look forward to welcoming you back to the hotel soon.


Kind regards,

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
Reviewed 23 January 2014

City River Hotel was a great choice for my recent 18 day stay in Siem Reap, Cambodia. The staff were very friendly and most helpful. Mr Paul the manager was a gracious host. The premises were clean and certainly comfortable. The on site restaurant's food was really good, although not well used by most patrons as the township is an easy walk to many, many restaurants. Breakfast gives a reasonable choice of dishes. The rooftop pool is clean and a great spot to watch the sunset. I really enjoyed my time there. I was working and really appreciated a clean, relaxing, quiet place to come back to.

Room Tip: Choose a room not on the street side.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cris4042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityRiverHotel_SR, Owner at City River Hotel, responded to this review, 26 January 2014
Dear Cris4042,

Thank you for choosing the City River Hotel as your preferred hotel for your recent trip to Siem Reap.

It is with great pleasure to receive your very positive feedback after you have been staying with us for 18 days and we are glad that we managed to impress you and keep our services at the expected high level during your long stay. Thank you for taking the time to write this review and your high rating.

The team and I look forward to welcoming you back to the hotel soon.

Best regards

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 January 2014 via mobile

City River is within walking distance to Pub Street and Night Market.

Breakfast has a good spread and caters to a variety of tastes.

Room was spacious with clean crisp sheets. Basic amenities and minibar.

Our patio room door didn't lock and after consultation with the front desk the matter was resolved to our satisfaction.

Booked airport transfer which turned out to be late. Due to this and the patio door concern we were offered two complimentary hour long massages. We were dighted.

The staff were friendly and very helpful. We would highly recommend this hotel to anybody staying in Siem Reap.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LG-lifesgreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityRiverHotel_SR, Owner at City River Hotel, responded to this review, 26 January 2014
Dear LG-lifesgreat,

Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at City River Hotel.

I am pleased to note that the Hotel was able to provide you with all your requirements and situated well. Thank you very much for your very pleasant review.

We hope that we will have the pleasure of welcoming you again in the near future.

Best regards

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City River Hotel

Property: City River Hotel
Address: 0511, Achasva Street, Wat Bo, Siem Reap 17254, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Siem Reap
#54 Romantic Hotel in Siem Reap
#62 Family Hotel in Siem Reap
#67 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3 star — City River Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
City River Hotel is beautifully located on the bank of Siem Reap River. Our superb location offers our guests the unique experience of peacefulness in a lively city. We’re just a walking distance away from the ever popular Pub Street and Night Market.The roof-top swimming pool is the only one of its kind in Siem Reap. Guests will enjoy the spectacular views of the city and sunset while sipping away the delicious cocktails on the poolside bar. This experience can only be found exclusively at City River Hotel.Our Deluxe rooms are beautifully decorated with all standard amenities and a balcony overlooking the city. In addition, guests are able to pamper themselves with the traditional Khmer massage at our Massage Center after spending a long day at the wonderful temples. ... more   less 
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Also Known As:
City River Siem Reap
Hotel City River

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