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“Fantastic staff” 5 of 5 bubbles
Review of New Angkorland Hotel

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New Angkorland Hotel
Ranked #274 of 339 Hotels in Siem Reap
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic staff”
5 of 5 bubbles Reviewed 22 June 2012

I stayed at the new angkorland hotel for two weeks in June and loved it.
The hotel is in a good location about 10 minutes walk or short tuk tuk ride from the centre of town.
The hotel itself is a lovely place with great big rooms and a great pool and bar.
My room had a large comfortable bed and a massive bathroom. Also had a kettle,small fridge and great air conditioning.
The selection of food at the breakfast buffet is large and of good standard and if there is anything you want the staff will do their best to help.
The great thing about the hotel is all the staff that work there. They were friendliest and most helpful I have ever met and I can not say enough good things about them.
I will be returning to siem reap later in the year and will be staying there again.

Room Tip: I stayed in room 204 which only had a slight view of the pool but the room itself was great so I did...
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  • Stayed June 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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194 reviews from our community

Traveller rating
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    81
    29
    14
    21
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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English first
Philippines
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 18 June 2012

I have read reviews stating that this hotel needs to drop its "New" on the name. Quite true. Stayed here for 3 nights. The day we were leaving I saw bamboo poles being set up and it looks like it is going to have a facelift. Some rooms on the 3rd floor are being repainted. The room my friend and I stayed in is still not repainted but it is clean, spacious and very cool.

We rode the tuktok at night to the airport and and was a very pleasant 15-minute drive. It was a good way to sight see the beautifully lighted up hotels along the road.

Had two mornings for breakfast and was suprised that there were a few new dishes on the second. day.

Room Tip: Choose rooms with the swimming pool view. Quieter.
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  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WanitaPhilippines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich, Zurich, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 May 2012

Pleasant, old-fashioned middle-class hotel that is located about 5 minutes (by Tuk Tuk) from the center and the famous Pub Street. The street to Angkor is very close. Wonderful, quite large swimming pool at the rear side of the hotel. The breakfast buffet offered a large choice but the food quality was not overwhelming. The staff sometimes showed an awkward attitude: to reserve a restaurant at the lobby, they wanted us to charge for the telephone (!). Moreover, they wanted to charge USD 1.50 for 2 broken teaspoons. Although we liked the hotel in principle, it might need some refurbishment, service and kitchen improvement in the near future. Finally, please note that lobby and breakfast room were not air-conditioned during our stay.

  • Stayed May 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Felixdominik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron Bay, Australia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 22 May 2012

This hotel needs to drop the "New" from the name but saying that it was still very good. The room was huge with 2 queen sized beds and heaps of space with a separate vanity and separate bathroom (shower over bath) and toilet in one room. Air conditioning was super cold even when we turned it up to 25 deg and low but if we turned it off during the night it was cool all night. We got a room overlooking the pool with a balcony which was nice as we could open up the room which was very musty when we first arrived but soon aired out. The beds were very comfy - we asked for extra pillows - very quiet at night. The pool is nice but watch the steps and tiles surrounding it - they are extremely slippery - I slipped into the pool twice even though I was extra careful after the 1st slip. Big lounge area downstairs and bar - great for having a beer delivered to the pool area after a hot day at the temples! Staff very friendly and helpful given their limited English and our limited Cambodian. Tour desk was great - we booked tuk tuks for tours, a quad bike adventure, and golf at the Nick Faldo course. Our tuk tuk driver picked us up from the airport and was attached to the hotel and we used him to go to the temples. He hassled us a bit to do extra "sightseeing" including going to the Lakes but we had heard there was not much water and people had to get out of the boats so no point - we had seen other floating villages in other countries anyway. Plus the plane flew in low right over the bamboo village on stilts and we got a fabulous view. There is a good restaurant just along the same street - Palm Sugar and a service station with an attached shop where you can get things on the corner. Takes about 10 mins to walk to Pub St (easy) or $1 tuk tuk. Plenty of little "shops" next door and across road where you can get cold bottled water and other drinks and shampoos etc. 2 pharmacies in same street. Royal Laundry next door did excellent job of our laundry - so clean - $1 kg!!! Breakfast is buffet and HUGE - 6am start - but mostly asian food but still plenty to fill us up. They will make u an omelet to suit.

Room Tip: Upgrade to superior room and ask for non smoking room with balcony overlooking pool
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank watozbyron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imus, Cavite, Philippines
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

my husband and i had a wonderful stay in this hotel. the staff are friendly and accommodating. the location is nice for it is near the main attractions like the angkorwat temple, the old market, night market, etc. the room is clean and the buffet breakfast is good and reasonable for the rate of the room. will surely recommend this to our friends and we'll check-in again in this hotel if ever we travel again to siem reap.

Room Tip: get the one that has a balcony with a city view or pool view
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  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank beldap18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arroyo Grande, CA
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

I didn't express any of the problems any of the others mentioned. The hotel was a great value. The staff were extremely nice, the rooms nicely sized, and the lounge very comfortable. We got two full body massages at $8 each, which went a long way towards helping us recover after a full day of stomping around the temples. The morning buffet, which is included in the price, is very good. My only complaint was that the wifi was pretty spotty, and I wish the pool had been open later in the evening--or at least the spa turned on--for those out temple hopping all day.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zeppo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 April 2012

We are a family of three (4 yr old) and spent 5 days in Jan at the NA hotel. It is in a 10 min walk to the bar/market/tourist area. A few tuk tuks out front. A 7-11 like shop half blk away. Great b-fast. Staff in restaurant were great. Good wifi in rooms. Used pool daily to cool off from heat. Massages in hotel are a bit more expensive than at parlors/shops but convenience is great. Good massages too. We would stay here again.

Room Tip: If they put you up at their Sister hotel , the new siem reap hotel for your arrival night...ugggh...
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  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travellerswithone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Angkorland Hotel

Property: New Angkorland Hotel
Address: Taphul Road, Siem Reap 855, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #274 of 339 Hotels in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — New Angkorland Hotel 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
New Angkorland Hotel is located in the heart of Siem Reap and offers rooms with satellite TV. It has an outdoor pool, free Wi-Fi and parking and a restaurant. Rooms at the New Angkorland Hotel features hardwood floors and 24-hour room service. Private bathrooms come with bathtub. DVD players are available upon request.Guests can exercise at the hotel’s fitness room or relax in the jacuzzi. The hotel has a business center and a children’s pool. New Angkorland Hotel is a 15-minute drive from the Siem Reap Angkor International Airport. Free airport pick-up is provided upon request. ... more   less 
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Also Known As:
Angkorland Hotel Siem Reap

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