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“A Quiet, Clean Place, with an excellent staff”

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The Villa Siem Reap
Ranked #82 of 342 Hotels in Siem Reap
Certificate of Excellence
Boston, Massachusetts, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A Quiet, Clean Place, with an excellent staff”
Reviewed 30 November 2012

Coming to Cambodia can be a difficult experience. Things here are complicated, there is a lot of poverty, but like the cliche says, the roughest stones yield the finest gems. Tourist attractions abound. Angkor Wat, Angkor Tom, Tonle Sap, Ta Prom, and of course the people! We have been all over SE Asia and haven't met the genuine kindness anywhere that we found here in Siem Reap. People call Thailand the land of smiles but I think that title belongs to Cambodia.

It is hot here though, dusty, dirty, and often very poor. It is easy to feel discouraged when traveling here. Much of the situation seems dire and without solution. As Tom Robins would describe it, the place is very vivid. Which is where the Villa Siem Reap comes in. It offers a refuge from the grime and noise from the streets. And when you think the future seems bleak for the Cambodian people you meet the staff here, who are the absolute best.

Yes the rooms are clean, cool and well stocked, yes the food here is delicious and sanitary (the two don't always go hand in hand in SE Asia), but the staff make the place. Their attention to detail, their simple and real manners, the fact that they want to make your stay comfortable but that it isn't a mask only to milk money from a foreigner, but a real genuine friendliness. These guys are all stars. But a few really stood out. Ms, Bor Srey Pheap was extremely attentive on the restaurant floor and also excited to practice her English and give us incite into her interesting life, she seems like someone with a bright future ahead of her, Mr Sok Phan backed her up and was also extremely friendly, Mr Rim Chamroeun, made us feel immediately welcome as did Mr Sean Phally. And this isn't to take away from anyone. All of the staff at the Villa did and awesome job and were quick with a smile.

Oh and let's not forget Mr Boone, our hotel arranged Tuk Tuk driver who's patience, warm smiles and safe driving skills allowed us to see all of the major tourist attractions.

After seeing a lot of poverty and destitution it is nice to come back to the Villa after a long day and see Cambodians who are quick to laugh and smile and who are, many of them pursuing college degrees, English classes and careers in hospitality. I wish only the best to our new friends here at the Villa and I hope the ownership is treating them well because these guys are the best.

I do have only one negative thing to say, while we were here we booked a 4 day all inclusive tour package through the hotel. It was amazing, I already listed the awesome things we saw. But a warning to other travelers about the Tonle Sap Lake tour. There is a common scam run by some of the boat operators (ours) that can be read about here http://www.lonelyplanet.com/thorntree/thread.jspa?threadID=1907634 I won't go into detail about our negative experience. Suffice to say I spoke about it with one of the receptionists and he said he would look into it. So hopefully by the time you come to the Villa they will have either changed tour operators or resolved the issue.

Safe travels all. Stay at the Villa Siem Reap.

  • Stayed November 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
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English first
Adelaide, Australia
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 November 2012

The Villa was the pefect place to stay (for us) in Siem Reap. The staff were extremely friendly and professional. Everything we requested was organised - from the tuk tuk meeting us at the airport, the guide for our temple tours, the tuk tuk driver (thank you Mr stall) for the other days and bus tickets to Phnom Penh. It is within easy walking distance of Pub Street, the Night Markets, Artisans D'Angkor and the Old Market. Our room was on the top floor at the back and was very clean, quiet, good airconditioning, great shower, TV, room safe and a comfortable bed (we like firm beds!). You leave you shoes at the front door, which might worry some people, but don't stress your shoes will be fine! It is actually quite nice walking in bare feet on cool terracotta tiles after a day of walking around temples.
The food at the restaurant was fabulous and the waitress (Mrs Bor Srey Pheap) was just lovely.
We will tell anyone that asks (and probably those that don't) that the Villa is a fabulous place to stay.

Room Tip: We had the suite at the back on the top floor (of 3 floors). If you don't like walking up and do...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank dkg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gippsland Vic Australia
1 review
Reviewed 26 November 2012

Spent 7 days and took the 5 day package. Very clean and staff very help full and friend . Tuk tuk driver Bun Loeun was tops. I would recommend him for you stay. Good knowledge and he made my holiday a great experience. A good tuk tuk driver exspecially for the first few days I believe is essentail and Mr Loeun was one of the best. also special thanks to Prem who provided my coffee fix each day

Noel

  • Stayed November 2012, travelled solo
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Noel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Argentina
Level Contributor
4 reviews
3 hotel reviews
Reviewed 31 October 2012

Great hotel at a good rate. Super clean and quiet. Off the noisy streets but very close to everything. Easy walk to markets and Pub St. and restaurants. Staff were great and helpful with planning what I wanted to do each day. Very friendly and everything was taken care of smoothly. Food at hotel also good although with so many excellent restaurants in Siem Reap I didn't eat at the hotel that much.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Argentinagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
Reviewed 31 October 2012

Just wanted to Thank everyone at the Villa Siem Reap for treating us like family. Our trip to Angkor Wat, Floating City, etc was nearly flawless. The room was comfortable and quite affordable. The Tuk Tuk drivers provided an amazing mode of trasportation/ insight to each attraction. A special thanks to Mr. Seng and Mr. Hok for being AMAZING tuk tuk drivers / tour guides. The trip was really insightful largely in part to these two folks. The staff at the coffee bar was very nice as well and the coffee was first rate. Did meet the owner of the hotel and found him to be very cordial and thankful for our business. He was eager to know if there was anything he could do to better our stay. The hotel is smaller and fit the nature of what we set out to do. I just wanted to thank the Villa and the tuk tuk drivers personally. Enjoy and thank you for a being part of our meaningful visit.

  • Stayed October 2012, travelled with friends
    • Value
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Helpful?
Thank Jeffelledge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2012

I was surprised to find the Villa Siem Reap much changed from my stay two years ago. I know now that is because it changed ownership a few months ago. Staff try very hard and are very friendly but the service isn't as slick and it looks very different. What happened to the garden beside the bar? I hope they will try to get some of the character back that it had previously. Breakfast was lovely (better than the buffet they had before) and the driver and guide they were provided were excellent.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 October 2012

The room is very comfy and clean..its just like less than 10 minutes walk to the pub street and old market...ALL of their staffs are very friendly and attentive..you should try their breakfast especially the villa breakfast & french toast!! They offer reasonable package as well...its really worth for money! :)

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank facebook298570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Villa Siem Reap

Property: The Villa Siem Reap
Address: 153 Ta Phul Rd | Svaydangkum, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Siem Reap
#42 Family Hotel in Siem Reap
#57 Romantic Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Villa Siem Reap 3*
Number of rooms: 21
Official Description (provided by the hotel):
The Villa Siem Reap offers the best central location, fantastic rooms, and the best service in Siem Reap. Information is available on touring the best of Siem Reaps temples and other attractions. All rooms have AC,HW,Safe,Mini Bar and Satelite TV. The Villa looks forward to welcoming you and being part of your Siem Reap adventure. ... more   less 
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Also Known As:
The Villa Siem Reap Hotel Siem Reap

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