I went alone for my maiden trip to Siem Reap and selected this hotel through net. I had a good experience there. The rooms (superior) was good enough in size and aesthetics. nothing fancy, but good basic. The staff are really good and would go to lengths to meet your needs. Phally (hotel manager) was really good right from when I mailed for reservations. The hotel had arranged for tuk tuk and guide for my two day travel in Siem Reap. The quality of services was good. I would recommend this to everyone. You can of course bargain for prices better. I was not so good at it.