Not sure what to say about this place. I think that it may have been a lot better when it originally opened, certainly showing its age a bit now. The room that we were staying in was nice enough – dated though – looked like they had attempted to do up the hotel in the early 2000s, but not to much acclaim.
The staff were nice enough, however, hardly any of them can string together a sentence in English. At most times this was not a problem as we did not sit around the hotel during the day. We preferred either to be at the temples or spend our time in Siem Reap town centre – which is about a 10 – 15min tuk tuk ride away. On that note, our Tuk Tuk driver from the hotel – Hai (I think that’s how you spell his name, pronounced Hi) was great!
The problem with the staff not speaking much English came when we wanted to check out in the morning. We wanted to pay the remainder of the balance for the room before we went out for the day (our flight was not until the evening), but the person on reception did not understand us. So, we went in to town with the thought that we would pay for everything later. When we returned later in the day to pick up our luggage and pay, we were presented with our bill. There were a few discrepancies on the bill that we wanted to discuss, however, out of the 4 members of staff that were gathered around the reception, none of them could understand what we wanted clarified. We asked for the manager who spoke english, but he was not around. In the end I just paid the bill because we would of been late for our flight, even though I am sure that we were charged more than we should of been, but without a staff member who spoke english, there wasn't much we could do. Unfortunately, something like this just taints your entire stay and because of this, I wouldn't stay here again, rather I would probably stay in town.
- Official Description (provided by the hotel):
- La Maison D'Angkor is a charming and quiet boutique hotel. The luxuriant garden offers a home full of serenity for travelers after a long day of sightseeing. The staff are all very friendly and helpful. Only 16 rooms. Free internet, free shuttle to the town. The manager (French) stays in Cambodia since 5 years and helps you to organize original trips. Rates include breakfasts and pick up upon arrival. Best value in Siem Reap. ... more less
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- Also Known As:
- La Maison d`Angkor Hotel Siem Reap