We were planned to stay 4 nights, but ended up staying only 3. We didn't receive good customer service at all during our stay. We hardly got answer for question about wi-fi password. When we had early morning one day to see sunrise in Ankor Wat, we had to wake up the guys to let us out as place is locked at night and he seemed quite upset about waking up in the early morning, didn't say a word for us.. So We didn't feel welcome at all. Sheets in the room looked dirty, might be that they've been washed, but that's not how they looked. During our stay no one clean the room even once. Bin in the bathroom was pretty full and room was filled with water bottles. And floor was covered with sand, as the road to hostel is really bad and muddy in rainy weather and it was raining everyday. We booked the room with aircon and we got one, it just did not work properly if at all.
I wouldn't bother to stay again on this hostel, specially when it's quite a walk away from town.
Wifi works well, but only in common area.
- Official Description (provided by the hotel):
- Private double rooms with en suite bathrooms with AC and fans and hot water, bar and restaurant and amazing staff, 5 minutes walk to the riverside, pub street and night market. Chill out with helpful staff who will help you with all your trips to Angkor Wat. ... more less
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