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“Just as good the second time around” 5 of 5 bubbles
Review of Heritage Suites Hotel

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Heritage Suites Hotel
Ranked #27 of 339 Hotels in Siem Reap
Certificate of Excellence
Texas
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Just as good the second time around”
5 of 5 bubbles Reviewed 28 July 2011

This was my second trip. The GM is new and is much friendlier. Love the pool. Ask for upgrade to the Bungalow Suites -- these have lots of room for a family.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DDPTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,277 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (244)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed 18 July 2011

Heritage Suites was the perfect hotel for my quick visit to Siem Reap/Angkor Wat. The vintage Mercedes waiting at the airport set the tone for three lovely days of pampering - charming but by no means over the top. Hotel is situated just outside the city centre, only a few minutes tuk-tuk away. Favourites were: large, lush rooms with a fantastic bed; excellent pool area, attentively waitered with a smile; cocktail-bar with concoctions you probably won't have tried before. This is where I will be staying the next time I come to Angkor Wat!

(English is well spoken by all, very friendly staff)

  • Stayed July 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FredrikSagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 12 July 2011

There are all kinds of nice things we could write about this hotel. The property is beautiful from the lobby to the pool to the rooms, it's a nice location, great ambiance, and good value for money. But what really sets this place apart is some of the nicest staff we've had in any hotel, anywhere in the world. Our room was unexpectedly upgraded to an amazing suite; the chef came out to explain our Khmer dinner; and the manager genuinely seemed like he wanted to make sure we had a great stay. Highly recommended.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChitownGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed 9 July 2011

Stayed here in July 2011 and we both loved the Heritage Suites. Found it on Trip Advisor and was not disappointed. The location is located in back streets but this is not an issue as the staff will organise a tuk tuk very quickly for you. They organised our tours (guide plus tuk tuk) and they were both great. Siam Reap is a beautiful place.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Murphymi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 July 2011

We went to Vietnam and Cambodia for 3 weeks and this was the absolutely best hotel we stayed in! in fact, this is the best hotel I have ever stayed in! If you want luxury, comfort, and the most friendly and helpful staff, stay here!

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cafefemme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lund, Sweden
2 reviews
5 of 5 bubbles Reviewed 19 June 2011

Our experience of Siem Reap and staying at Heritage Suites is nothing but a very bright and happy memory. Outstanding service, heavenly calmness and truly amazing suites will make you wish you could stay forever. Exploring the area of Angkor wat is a both interesting and magnificient way to spend your days in Siem Reap but we must say that the most magnificient thing about our beautiful weekend was the Heritage Suites.

Everything from the arrival cup of tea to small gifts in the suite every day and the glass of pure still cold water when sitting down by the pool without having to ask for it, makes this excellent hotel everything you could ever wish for.

A very warm thank you to GM Magnus and his attentive troup of staff for making this a stay we will never forget!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martin_Anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 June 2011

From the moment the vintage mercedes arrived to meet us at the bus station, with cool face-cloths and mango fruit juices all round, we knew this place would be special. But we were even more delighted when shown to our beautiful rooms with a huge comfortable bed, lovely bath, and private courtyard with outdoor shower. The service was friendly, generous and unintrusive, and their food was superb. I could not rave enough about this hotel and the warmth of the staff. Nothing was too much trouble, from arranging our tour to Angkor Wat at a moment's notice to allowing us a late check-out to 4pm on the day of departure. This place is just wonderful with a lovely boutique hotel vibe. If I ever came back to Siem Reap, I'd never stay anywhere else.
.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anders1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Suites Hotel

Property: Heritage Suites Hotel
Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#24 Spa Hotel in Siem Reap
#24 Family Hotel in Siem Reap
#24 Luxury Hotel in Siem Reap
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Small and Charming Boutique Hotel|20 Suites & 6 Classic Guestrooms | Sophisticated - but not trendy | Luxurious - but not ostentatious | Timeless - yet recognizably of its time | Genuine hospitality | One block away from the Siem Reap river |Twenty minutes from the Angkor temples|Five minutes to downtown Old Market| Saltwater pool, Spa, fine dining Restaurant & Zinc Bar | Regular Happy Hours from 5pm to 7pm at the Cocktail Bar | EVERY TUESDAY - ROYAL APSARA DANCE from 7.30Pm - 8.30Pm | EVERY THURSDAY - JAZZ IN THE CITY from 7pm to 10pm ... more   less 
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap

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