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Heritage Suites Hotel
Ranked #41 of 361 Hotels in Siem Reap
Certificate of Excellence
Reviewed 30 August 2011

Have had the pleasure of staying at the Heritage Suites Hotel some years ago, at that time it was good but not excellent. This time around it was EXCELLENT. It is all in the details and I can only say that they have succeded in all aspects, well done. I always try to adapt to the culture in which I am staying but to have one of their hamburgers was a sweet way of feeling even more at home. Can only fully recommend a long stay, you will not be disapointed.

  • Stayed: August 2011, travelled as a couple
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1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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854 - 860 of 1,331 reviews

Reviewed 29 August 2011

we stayed at the Hertiage just for 2 fantastic nights, we got a suite and it fantastic. the service was very good and I loved the idea that none of the rooms have a television. But between the pool, the sauna in our room, the amazing bath, and the out door shower there was no time to watch tele.
I would highly recommend this hotel

  • Stayed: August 2011, travelled as a couple
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Thank ErinPurtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

My favorite hotel in the world. Just lovable. Service,pool area, rooms, breakfast absolutely gorgeous. Very friendly staff. We already discuss, when to go back

  • Stayed: August 2011, travelled as a couple
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1  Thank Geht_net_gibts_net
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2011

My wife and I decided to stay a few nights in this Hotel.The staff were warm,welcoming and always eager to answer our questions and help us with our trip planning.
Breakfast was so great and our room was charming,very clean,comfy bed, large bathroom.The location is perfect for you to walk everywhere.We would return again and would recommend this hotel.

  • Stayed: August 2011, travelled as a couple
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Thank nicklas_s696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2011

This wonderful experience started when we were picked up at the airport by two staff of the hotel who escorted us to a vintage Mercedes Benz built on 1964. We felt like diplomats. During the 15-minute smooth and slow drive to the hotel we were offer cold towels and a chilly, freshly squeezed pineapple juice.
This hotel is located very near the center of the city in a solitary, quiet side street, which bodes well for a good rest.
Cambodians are extremely friendly and gentle people and the staff of the hotel seemed to bring these virtues to higher levels. So we were greeted in an exceptional way and that has been so throughout all the stay.
The room was clean and neat with separated washroom and toilet, a large king size bed with a very comfortable mattress, safe and minibar. The air conditioning runs relatively quietly.
There is a small and cozy swimming pool with a bar and an interesting craft shop sellimg traditional items.
The breakfast à la carte is delicious and as usual served in a very friendly way.
The dinner was also very tasty and a rewarding experience of the local cuisine.
The hotel staff were always very kind and helpful.
The only one small negative point is that the hotel is located next to a Buddhist temple and the monks start their day at 04:00 by beating a drum, not strongly but still clearly audible. If you have a light sleep ask for a room on the opposite side from the temple.
Overall, a great stay. Can't remember being treated so kinldy in many other hotels (and I travel a lot).

Room Tip: Get a room on the opposite side of the Buddhist temple
  • Stayed: August 2011, travelled as a couple
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1  Thank Guggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

I stayed at this hotel in July '11. The facilities were absolutely beautiful and well maintained. The staff was extremely friendly and helpful and the general manager was gracious and friendly. I would go back and stay in a second. My only negative would be of the tour agency associated with the hotel. I would suggest using another agency for that.

  • Stayed: July 2011, travelled solo
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1  Thank Birdmanreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

I travel extensively across Asia for work and spend a 2 night stay recently at the HERITAGE SUITES.
The experience started at the export with the "vintage" Mercedes car sent by the hotel.
The staff was extremely welcoming, a perfect balance between professionalism and friendlyness. The Bungalow was just a haven of piece with a touch of extravangaz in regards to the size of the room...
My best memory and favorite spot in the hotel is their Restaurant, bar, divine architecture, which brings you back to time!
Definitely a place where to stop, alone, in couple or with family!

  • Stayed: August 2011, travelled on business
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Thank Nicosingap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Suites Hotel

Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#24 Family Hotel in Siem Reap
#32 Luxury Hotel in Siem Reap
#35 Spa Hotel in Siem Reap
Price Range: £82 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Heritage Suites Hotel is a sophisticated boutique retreat in Siem Reap, Cambodia. Located 20 minutes away from the majestic architectural relics of the Angkor temple, its grand colonial façade conceals the 26 intimate rooms and newly refurbished suites nestled amidst lush tropical gardens. The hotel, built in April 2007, is the embodiment of its owners’ commitment to old-fashioned hospitality, and redefines luxury with stunning architecture, personalized and attentive service, a host of culinary delights and comfortable, stylish rooms. ... more   less 
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap

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