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“Wonderful Boutique Hotel....Never felt so relaxed !”

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Heritage Suites Hotel
Ranked #30 of 342 Hotels in Siem Reap
Certificate of Excellence
Adelaide, Australia
Level Contributor
565 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
“Wonderful Boutique Hotel....Never felt so relaxed !”
Reviewed 10 March 2012

We had the pleasure of staying 5 days at this luxury boutique hotel on our recent visit to Cambodia to visit Angkor Wat.
On arrival one is greeted by a smiling staff member who takes you to the vintage mercedes for your short drive to this small luxury hotel.On arrival you are taken to your room,in our case a wonderful suite which was our base for the next 5 days.Within minutes a knock at the door and a greeting tray of fresh fruit and a cooling juice.
From then on the service stayed at this high level and is 1st class all the way. We ate in the Hotel on several occasions and found the food to be outstanding. Quality and service !
The main building and its long bar is like a private club which one joins for a few days !
Everything was 1st class !
Staff are exceptionally friendly and the hotel GM (Magnus)makes your stay more pleasurable by his personalised service.
Each day we would eat breakfast by the pool (outstanding),then head off to explore the fantastic temples of Angkor Wat and surrounds. Returning at lunch time in the heat of the day to a light lunch and a swim was so relaxing.Then we would head off again as the afternoon heat began to cool.
Overall this hotel is fantastic...it made our trip to Cambodia.

Room Tip: The suites are outstanding and very good value !
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  • Stayed February 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank djhallett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (250)
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San Francisco, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 March 2012

The bungalow room was like a chic euro-condo. Clean lines, high ceilings, loely wood floors. Top notch without pretention. The food was fine, not great, with the exception of the breakfast, which was fabulous. Fresh local fruit. Yes! The Maitre d'Hotel was warm and inviting. Our experience was very nice. Highly recommended.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Rose d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2012

Set in a good quiet location and has excellent breakfast nearby the pool side and friendly, helpful staffs.
Room is spacious, clean, sleep comfortable and what we like most is private sauna in the room.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeAussie4455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saigon
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 March 2012

The staff are wonderfully friendly, cheerful and helpful.
The General Manager Magnus makes sure you feel welcome and relaxed. The bar generally has a few people in it (especially Thursday nights) and has a great atmosphere. The restaurant is excellent and it, like the rest of the hotel is excellent value.

We took a quadbike tour organised by the hotel which was excellent. Neither of us had ridden the bikes before and were given a quick tutorial at the start which was good and were well looked after througout the tour - if you have concerns, just discuss exactly what you want with the guide beforehand.

The vintage Mercedes Benz airport transfers are very cool.
Rooms and grounds are very well designed and have a lot of atmosphere. Our only criticism would be that the airconditioning in our room was not quite adequate for what we normally like.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui, Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 March 2012

You can feel good about staying at this exceptional boutique hotel. Magnus, the personable owner, works with a local educational program to train and support young people starting their careers. These earnest and eager young people combined with an experienced staff provide first rate service. While the restaurant is good, Magnus did not hesitate to share his favorites in the city. The tours from the hotel were very good. It was fun to get up early to see sunrise at Angkor Wat. Relaxing at the pool is refreshing. The rooms are well designed and beautifully appointed with art.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank DIFPOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 March 2012

We had a great stay at the Heritage Suites. The staff is friendly and very accomdating. The breakfast was incredible. We were a little worried about the hotel being located off the main strip in Siem Reap, but this was not an issue. It was a short tuk-tuk ride to the touristy areas of town, and the Heritage Suites always had a tuk-tuk driver waiting for guests. Overall, its a great hotel, and we would definitely return.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TCUlonghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
Reviewed 29 February 2012

Heritage Suites was a great choice for our 2 days in Siem Reap. Although tucked away in the back streets of the town, it was quick and easy to get into town on a tuk tuk, and it was a haven of cleanliness and order after trips to the temples. The bungalow suite was just lovely, and the whole setting, pool area, etc. was beautiful. Staff were attentive, gentle and friendly. Breakfasts were great. The 2 half days we spent visiting the temples with a driver and guide organised by the hotel were extremely good; the guides were knowledgable and accommodating and the cars air-conditioned and comfortable.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Queenslander_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Suites Hotel

Property: Heritage Suites Hotel
Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#24 Family Hotel in Siem Reap
#26 Luxury Hotel in Siem Reap
#27 Spa Hotel in Siem Reap
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Small and Charming Boutique Hotel|20 Suites & 6 Classic Guestrooms | Sophisticated - but not trendy | Luxurious - but not ostentatious | Timeless - yet recognizably of its time | Genuine hospitality | One block away from the Siem Reap river |Twenty minutes from the Angkor temples|Five minutes to downtown Old Market| Saltwater pool, Spa, fine dining Restaurant & Zinc Bar | Regular Happy Hours from 5pm to 7pm at the Cocktail Bar | EVERY TUESDAY - ROYAL APSARA DANCE from 7.30Pm - 8.30Pm | EVERY THURSDAY - JAZZ IN THE CITY from 7pm to 10pm ... more   less 
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap

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