Just came back from Siem Reap and 5 days at the Heritage Suites. The service is excellent (a bit slow at the restaurants, but it seems to be the rule in Cambodia), staff is always willing to assist, nice smiles all around. We had two rooms - a bit small and dark, but still nice and comfortable. In retrospect, I wish we had stayed in one of the suites - those are the pictures you see in the sites. We had some issues with the shower drain in both rooms but they managed to fix it quickly. The lights in one of the rooms did not work, and it took them a couple of days to have it fixed. But it was still fine, as they were clearly trying their best to help us. The travel agent of the hotel was great to book us tours. A special touch was the antique Mercedes that came to pick us at the airport. The restaurant of the hotel is fine (I'd only suggest they have more options for deserts and maybe an afternoon tea), but you must try a restaurant around the corner from the hotel called Marum. It is a training restaurant, part of TREE Alliance. The food is excellent, service is superb and you'll be helping a great cause.
- Official Description (provided by the hotel):
- Heritage Suites Hotel is a sophisticated boutique retreat in Siem Reap, Cambodia. Located 20 minutes away from the majestic architectural relics of the Angkor temple, its grand colonial façade conceals the 26 intimate rooms and newly refurbished suites nestled amidst lush tropical gardens. The hotel, built in April 2007, is the embodiment of its owners’ commitment to old-fashioned hospitality, and redefines luxury with stunning architecture, personalized and attentive service, a host of culinary delights and comfortable, stylish rooms. ... more less
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- Also Known As:
- Heritage Suites Hotel Relais And Chateaux
- Heritage Hotel Siem Reap
- Heritage Siem Reap