Unfortunately I cannot recommend this property. Although there are some nice design elements to the lobby and rooms, our suite had a mildew smell caused by a faulty steam room located adjacent to the sleeping area. The door to the steam room doesn't close properly letting moisture out when it is used. Since this flaw is inherent in all the suites there was no point changing rooms. Also, the location of the hotel is in a back alley, a truly undesirable part of Siem Reap.
We had chosen the property because it is a Relais & Chateaux member and we were expecting a better than normal dining experience. Our one dinner in the restaurant was truly disappointing. The meat for both out entrees was very tough and poorly prepared. They did have a decent wine list, especially for Cambodia.
Although we did not use the pool, the hotel does have a large attractive swimming pool and many guests seemed to congregate there.
Had we to do it over, there are clearly better lodging options in this same price range in Siem Reap.
- Official Description (provided by the hotel):
- Heritage Suites Hotel is a sophisticated boutique retreat in Siem Reap, Cambodia. Located 20 minutes away from the majestic architectural relics of the Angkor temple, its grand colonial façade conceals the 26 intimate rooms and newly refurbished suites nestled amidst lush tropical gardens. The hotel, built in April 2007, is the embodiment of its owners’ commitment to old-fashioned hospitality, and redefines luxury with stunning architecture, personalized and attentive service, a host of culinary delights and comfortable, stylish rooms. ... more less
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- Also Known As:
- Heritage Suites Hotel Relais And Chateaux
- Heritage Hotel Siem Reap
- Heritage Siem Reap