We were booked to stay at the Angkor Riviera for 3 nights, pre-paid in a suite. We only stayed for 1 night due to a very uncomfortable bed (rock hard) and a poor sleep. We were already getting no sleep due to the hard bed but an alarm went off at 3am and we got a phone call at 6am. The phone call was of someone trying to do a room to room call and didn't know what room they needed. After we were disturbed we heard the rooms next door also receiving calls. Apparently you can call rooms directly without needing to go through a switchboard to confirm the guest's name as to not disturb others. The room was clean enough but had a very uncomfortable lounge also. The TV was very old and small as well as the remote not working even after a service call to fix it. Shower was an in-tub style. We left with 2 nights already paid and went elsewhere. They refused a refund upon our complaints but it was worth the move anyway. Breakfast was included, it was satisfactory. The 'orange juice' was a strange tangy mixture of warm water, cordial and sugar.
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