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“Surprisingly Good”
Review of Tara Angkor Hotel

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Tara Angkor Hotel
Ranked #88 of 361 Hotels in Siem Reap
Certificate of Excellence
Reviewed 5 December 2013

Very good standard of hotel. Chosen as part of an addition to a tour of nearby Vietnam and stayed for 3nights. Close to all temples and tourist sights and nearby market and restaurants. Restaurant had a small but pleasant selection of western dishes which was welcome after several days of Vietnamese options. Staff were very helpful and tried very hard to communicate in English. At times it was difficult to understand but I would urge patience, after all, I can't speak a word of Cambodian! very picturesque pool area and outside dining area as per their website if you have time to use when not not visiting temples. Unsure of what to expect on our first visit to the country but we were very pleasantly surprised. Try it and enjoy.

Room Tip: Choose room overlooking courtyard - quiet and nice view
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  • Stayed: November 2013, travelled with family
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3  Thank GlobetrotterTyneside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued Client,

Warmest Greeting from Tara Angkor Hotel Siem Reap Cambodia

Thank you very much for your time to write an experience in our property and City.

Look forward to welcoming you back for next opportunity of Angkor Wat Visit.

In your services

Tara Angkor team

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1,073 - 1,079 of 3,122 reviews

Reviewed 5 December 2013

Stayed 3 nights with my wife in the Executive room after reading favourable postings by other reviewers. Location is excellent being 15-20 minutes by car from the airport, and about 10-15 minutes from Angkor Wat. Room was spacious as to be expected but not well equipped. There is no iron provided, and the small kettle in our room was faulty. The buffet breakfast was adequate but we found the food in the Frangipani restaurant pretty average, though not too pricey. Our experience with the staff were generally fine but a couple of incidents on the last day of our stay really spoilt it for us. We had to request our room to be cleaned on our return from the day's outing and it did not get done till 5.30pm. Most disappointingly, while queuing at the front desk to book our complimentary massage, the staff behind the counter beckoned a Caucasian man behind me to step forward to be served. Thanks to the gentleman who indicated I was right in front of him, I got served, but that has left my wife and I bitterly disappointed to have experienced this form of discrimination - something which we had witnessed many, many years ago during our travels in Hong Kong, and Singapore, and glad to say is not as prevalent today. For this reason, we will not be returning to this hotel.

  • Stayed: November 2013, travelled as a couple
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2  Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued Client,

Warmest greeting from Tara Angkor Hotel Siem Reap Cambodia

Firstly, I would like to express my sincerely thank you for your chosen us to stay during your visit World Heritage Angkor Wat

It was embarrassed to learn that our hospitality was not reached a commitment as our goal and objective and we have no excuse for those value comment from you regarding facilities and services and I would like to clarify below:

Refer to comment of Iron and Board, It might be fail of information from our guest services department while it is available upon request with Housekeeping department and apologise for delayed of made up as your request, especially respective services of queuing during massage booking.

We are taking appropriate action seriously to improve our services standard and to ensure with our staffs are well train of customer services and working procedure.

Please accept our sincere apologies for the inconvenience you may have experienced in respect to above issue, At Tara Angkor, we take pride in ensuring our customer’s satisfaction.

Unfortunately, we did not meet your expectations. Upon thorough review of the situation, I will not punish to any staff and accept its myself.

As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by training department and head department concerned.


We deeply value your relationship with Tara Angkor and are committed to providing all guest with the highest level of service simply because our customers deserve the very best.

If you have any further questions or comments regarding this matter, please feel free to discuss it with me anytime.

Yours in service,

Tara Angkor Team

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Reviewed 4 December 2013

Tara Angkor Hotel was our very first stop on our first trip ever to SE Asia and it was a fantastic way to start our vacation. The hotel was just minutes from the airport. You pass downtown Siem Reap and the hotel to on your way towards the temples. Upon arrival, the staff was beyond welcoming. We were given tea as we were checking in and then quickly shown to our room on the ground floor.

Our room was modern and clean, everything was excellent overall. Despite the bed seeming a bit hard compared to our bed at home, we slept like babies each night. The water pressure in the shower was wonderful.

We had breakfast at the hotel each morning and we have nothing to complain about as there was plenty for each of us to eat and enjoy. We even had room service one night, which was very tasty.

The only con I have would be the distance from the downtown area, as it was definitely a bit of a walk. We did not mind this walk at all and it was no more than 5 minutes by tuktuk (maybe 10 if there is traffic). It might have been nice to be closer downtown to explore the city a bit more or for going out, however we were mostly jet lagged - so, again, this was not really an issue.

  • Stayed: November 2013, travelled as a couple
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1  Thank MeaganP20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued Client,

Warmest Greeting from Tara Angkor Hotel Siem Reap,Cambodia

Thank you very much for your kind support by review us in this site, all valued comment has been share among our team and it is big motivation.

We would like to ensure with our client that the priority of standard hospitality is our mission and it will be remaining ahead appropriately.

Look forward to welcoming you back once returning is plan in the future.

In your services

Tara Angkor Team.

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Reviewed 2 December 2013

We don't normally stay in hotels as large as this but thouroughly enjoyed our six nights here. Even though it was busy it was very quiet and we slept well in the comfortable giant sized bed. Breakfasts were excellent and on the days there wasn't bacon(they alternated between bacon and sausages) the chef cooked some for me. The cocktails at Lily Lounge were great- very strong and a good price in happy hour. We ate in a couple of nights when we were too tired to go to town and the food was very good and a decent price. We went western after nearly a month of rice and noodles and the burger and French onion soup and both were both very good.
The swimming pool was a bonus and the pool attendants very efficient. Cannot fault the hotel in any way and would recommend it as good value for money

  • Stayed: November 2013, travelled as a couple
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1  Thank mabel98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued Client,

Warmest Greeting from Tara Angkor Hotel Siem reap,Cambodia

Thank you very much for your valued time to review us on Tripadvisor, we are very happy to learn that our facilities and services was made your Angkor Wat's Trip memorable.

look forward to welcoming you back in near future.

In your services

Tara Angkor Team

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Reviewed 1 December 2013

Stayed three nights.The hotel is a short Tut-Tut[$2]ride from main town and is of a high standard with helpful staff and a comfortable clean room;modern en-suite with bath and separate shower.Flat screen TV and free efficient Wi-fi.Small balcony with difficult access as window does not go to floor level.No external noise.There is a gift shop in the hotel foyer with a large similar store next door to the hotel which also has a small supermarket selling snacks.alcohol and soft drinks and water at very low prices.Breakfast buffet a little disppointing with no bacon.

Room Tip: Rooms are in a "U" shape with inner rooms overlooking outdoor restaurant area which could...
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  • Stayed: November 2013, travelled as a couple
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Thank TravellerCleethorpes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued Client,

Greeting from Tara Angkor hotel Siem Reap ,Cambodia

I would like to express our sincerely thank you for your time to write us by your experience in our property.

Refer to breakfast comment which was no bacon, our breakfast menu will alternative change but our staffs are happy to take order an extra dish from the daily menu.

We look forward to welcoming you back in near future.

In your services

Tara Angkor Team

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Reviewed 30 November 2013

Good hotel, staff very helpful&friendly .good location for the temples either by cycle or tuktuk ,siem rep itself is ten minutes away by tuktuk ,well worth the experience going to pub street in siem rep food fantastic overall a great placed to go

  • Stayed: November 2013, travelled as a couple
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1  Thank Stuart2013362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued client,

Thank you for your time to write us an experience on our property.

We are happy to learn that you're satisfied in our facilities , services and location included our wonderful city.

We do hope to get chance to welcome you back in the future.

In your services

Tara Angkor team

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Reviewed 29 November 2013

We had a lovely room, with a side view, although even if it were a great view, after a long day trekking round Angkor Wat, I would not have sat on a balcony anyway! The room was very clean and tidy, as was the rest of the hotel. The staff were all very friendly and helpful. Breakfast was plentiful and a good choice available, We were only a short distance from Angkor Wat temples, and 5 mins from Seam Reap town, which has a good little market. I would recommend this hotel.

  • Stayed: November 2013, travelled as a couple
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1  Thank Pensionerposter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taraangkor, General Manager at Tara Angkor Hotel, responded to this reviewResponded 5 December 2013

Dear Valued client,

Thank you for your review us on this website, We are very happy and appreciative to learn that you're happy and impression with wonderful trip in Siem Reap

By awarding us Tara Angkor is best services hospitality , you have lightened my reputation which allows us to focus more on the most important aspect of industry and we are aware by priority of commitment is our mission.

So we look forward to having chance to serve you again.

In your services

Tara Angkor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tara Angkor Hotel

Address: Vithei Charles De Gaulle | Road to Angkor Wat, Siem Reap, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#17 Business Hotel in Siem Reap
#42 Romantic Hotel in Siem Reap
#48 Family Hotel in Siem Reap
#67 Spa Hotel in Siem Reap
#68 Luxury Hotel in Siem Reap
Price Range: £40 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tara Angkor Hotel 4.5*
Number of rooms: 206
Official Description (provided by the hotel):
Experience all that Siem Reap has to offer in our brand new stylish 4 star international hotel. An ideal base to explore Siem Reap and the magnificent temples steeped in legend and history. Tara Angkor Hotel is conveniently located between the Siem Reap International Airport and the World Heritage site Angkor Wat. The Royal Palace Garden, the new Angkor National Museum and town city center are only a short walk away. ... more   less 
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Also Known As:
Hotel Tara Angkor
Tara Angkor Siem Reap

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