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“Do not stay here”
1 of 5 bubbles Review of Hotel Sawa

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Hotel Sawa
Ranked #16 of 31 Hotels in Douala
Wilmslow, United Kingdom
Level Contributor
198 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“Do not stay here”
1 of 5 bubbles Reviewed 9 January 2014

Unless you dont mind waiting for in excess of an hour for food, 40 minutes for drinks and staff that get confused if you order more than 2 items, i would look else were. The management do not understand what service is and constantly look miserable in there work. There are much better hotels in Douala with friendly, efficiant staff. The pool is good however, but the staff forget it is there most of the time and do not like walking out to serve people, many guest when i was there felt the same.

Room Tip: Do not stay here.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasonml1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

Traveller rating
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    29
    38
    24
    3
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
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English first
Abuja
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

I spent one night on transit to São Tomé. The hotel was recommended to me by a fellow passenger on a flight from Lagos to Douala. I was pleased they accept debit/credit payments. The Buffet dinner was great. The salad offering at dinner was most delicious. The wifi works in the room though the voice channel appeared to be closed so one couldn't make VoIP calls. Their free airport transfer both ways is an added bonus. I will certainly stay in this hotel if I ever come back to Douala.

Room Tip: Choose a room overlooking the swimming pool. The view is nice.
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BalaAbuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 December 2013

I am in International Business, hence keep on travelling in Africa. In Africa the most important factor is security and hygeine.
Hotel Sawa is located near Port Area surrounded by Police and Army Office.
All of Ministers of Cameroon stays in Hotel Sawa if they visit Douala.
Therefore, it is one of most secured and safe Hotel in Douala.
Breakfast is good enough with Juice, Breads, Meats, Fruits and omellets on orders.
All major seminars and conferences of the city happens in Sawa Hotel, hence it is happening also.
Good clean swimming pool, large landscape to walk, park, No Gym.
Internet wifi free (unsecured) at good speed on some locations (close to the elevators).
Over all perfect place for vacations and business also.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harsh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medellin, Colombia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 December 2013

This hotel should be used as your last resort. It is a green elephant. The top floors are strictly for Dignatories travelling around their country.

Beds are ok. Some are fallen thru.
Toilet seats are loose and the entire look and feel is OLD.
Shower hoses are generally leaking and the shower mount on the wall - is ... missing.

Room Tip: As for a room on the Pool side but try and get up hight and away from the lifts.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waynehse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Lawrenceville, Georgia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 20 December 2013

I stayed here on official business. Its okay, bathtub needed grout repair. Hot water came and went. You had to push the staff to get what you wanted in terms of accomodations. Breakfast buffett was average.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LieutenantDan77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

My office booked me into the Sawa which is the first major post independence hotel in Cameroon. Although there are newer hotels, I found the staff friendly, cooperative and quick to respond to any problems. I left my suitcase key at home and US TSA opened it and re-locked it after inspection. After fruitless attempts I had the Sawa handyman help. He manged to get it open without too much damage and would not accept a tip until i put it in his pocket. The band which plays in the bar/restaurant is surprisingly good, if under-appreciated. I recommend the Sawa wholeheartedly, even though it fits the definition of a fading beauty. As a frequent traveler, I don't measure hotels by absolute standards but, by the local environment. If you spend + $200/night you can find a better hotel but the atmosphere may not be.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank futuresmkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

Good spacious, clean rooms. Very courteous staff. Limited spread in buffet breakfast. Sea food menu is worth trying. Conveniently located. WIFI - with good connectivity.
The hotel is just overlooking the port and very close to down town.

Room Tip: get the pool facing room on higher floor.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shailendra71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sawa

Property: Hotel Sawa
Address: Rue de Verdun 488 | BP 2345 Douala - Cameroun, Douala 2345, Cameroon
Region: Cameroon > Littoral Region > Douala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 31 Hotels in Douala
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Sawa 4*
Number of rooms: 301
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