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“clean room,cool Location”
Review of Somatel Hotel

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Somatel Hotel
Ranked #20 of 31 Hotels in Douala
Lagos, Nigeria
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“clean room,cool Location”
Reviewed 28 August 2013

I had a short trip to douala (2 nights) and I chose somatel for it's location. The hotel staff was pleasant. though my French was a little rusty, i got directions to places I needed to visit.The room was clean,there was wifi (decent),clean bathroom, free shuttle to and from the airport. the swimming pool looked nice(didn't swim since it rained throughout my visit!),buffet breakfast was nice.
The downside: i found the hotel design leading to the dinning room a bit strange.by stairs or elevator, it's not straightforward. the gym room hardly functions(though there exist some gym equipment).
The hotel is pleasant and it's appearance doesn't quite relay the message of a hotel with a decent budget.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christophernd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Any
English first
Haugesund, Norway
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 January 2013

Pretty much everything was of a poor standard; rooms, service, food, internet.

Rooms were dirty, with stained sheets.

Service was bad. At my arrival, after 24hrs of travelling, I requested a bottle of water, which they did not have. It was in the middle of the night, and after arguing with the receptionist, he'd promise that he'd obtain some water. It arrived on my door 30 mins later.

Food was also not good, and internet was generally not working. Had access from time to time, but it was mostly not working.

The only plus was good air-conditioning.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1V1VVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Stockholm, Sweden
Level Contributor
128 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 22 January 2013

We stayed on this hotel a couple of days after our arrival to Douala and even before we had left Cameroon. It is good hotel, rooms are not so big but comfortable anyway. The staff were very nice and helpful as in reception so even in the restaurant and bar. Food was good but nothing special of Cameroon food.
It was free internet at room and it worked quite good, a little slowly only.
There is even swimming pool, but needs to renovate it.
Disadvantage was that it was a little off center so we had to take a taxi every time we were there.
The price was a little higher, but it seems that most things for the tourist are higher than we are used.

Room Tip: Try to not stay at room no. 08, it is not bad but a little to little.
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khamlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 April 2012

Just Like your Old Jeans-comfortable at the end of the day.
A bar with a cold beer, complementary snacks, a guy on the keyboards and extra friendly barman.
WiFi that works in the lobby and in rooms.
Restaurant OK, but selection limited.
Room small but acceptable. Pick the bigger rooms with balcony if you like a little extra space.
In summary, I do not know the options in Douala but would be happy to stay next time.

  • Stayed March 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 March 2012

What else do you need when visiting hot Douala. Small dingy, characterless rooms but clean and with working AC and fast internet.
Great location with a free airport shuttle.
Allowed a late checkout without an extra fee...the only time the front desk staff were friendly to us.
Restaurant staff were super friendly and the food was tasty. Breakfast buffet a bit pricey but worth the money.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
1 Thank PSFToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 February 2012

After flying over 17 hours to get here, getting out of Douala airport then trying to check in at Somatel jet lagged was an experience. Warning do bring your VISA credit card since they don't accept Mastercard. However, they do take US dollars but you get ripped off by the exchange rate. Basically 20% over the standard rate. Staff not helpful, room old and smells of disinfectant. Guess that is why they are ranked second last in Douala.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Augusto R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Subligny, France
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 December 2011

If you are looking for a quite cheap hotel and everything that goes with it, well there you are. The people at the front desk are not very reactive. I had no Internet connection and it took them 3 days to get someone to my room to check it. Wi Fi didn't work, tried the cable which didn't work either. So they made me change rooms and I went from a large enough one with small bathroom to a small one with a very small bathroom ! The linen in both rooms was old and used out. The AC had not been maintained properly, so during a big storm, it flooded the room during the night. These are a few remarks among others ... I'm used to travel in Africa, so I'm aware of the difference in standards, but this one is lousy !
As far as the restaurant is concerned, the food is OK but if you stay there a week you will have gone through the whole menu by the end of it, taking into account that some products are not available due to the seasonality.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank laoge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Somatel Hotel

Property: Somatel Hotel
Address: Boulevard de la Republique and Rue Koumassi, Douala, Cameroon
Region: Cameroon > Littoral Region > Douala
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 31 Hotels in Douala
Price Range (Based on Average Rates): £
Hotel Class:3 star — Somatel Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
We are located 5 minutes from the Douala International Airport and 1 minute from the center of business and downtown Akwa. Completely renovated, we offer a quality service for your accommodation, catering, banquet and seminar. SOMATEL REFINEMENT A SIGN OUTSIDE. ... more   less 
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