We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great hotel for late arrival or early morning flights” 5 of 5 bubbles
Review of Holiday Inn Express Concepcion

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Holiday Inn Express Concepcion
Ranked #2 of 19 Hotels in Concepcion
Certificate of Excellence
Colorado
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great hotel for late arrival or early morning flights”
5 of 5 bubbles Reviewed 15 December 2013

This recently renovated hotel (finished two months ago) has a welcoming staff and a welcoming lobby, with comfortable seating to wait for colleagues. The hotel has an inner courtyard – get a room facing this lovely green area. Hotel is a short taxi ride from the airport. Rooms are spacious, with a comfortable bed, nice linens, good shower, and a nice desk. Very clean. The hotel does not have a restaurant however they do sell prepared foods. The chicken Caesar salad and a glass of wine was a nice find after a long flight. The hotel is across the street from a large mall with many shops and restaurants. The street is under construction, but there is a stop light with cross walk at the time I stayed there.

Room Tip: room facing courtyard have a nice view
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank celticmorning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnaeropuerto, Director Comercial at Holiday Inn Express Concepcion, responded to this review, 19 February 2014
Thank you very much for your comment. The hotel is completely renovated few months ago. We offer to all our guest FREE 100% WIFI and buffet breakfast. Our commitment is to offer our Guest the best service in town. Hope to see you again. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

309 reviews from our community

Traveller rating
    135
    130
    36
    5
    3
See reviews for
49
28
13
199
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 21 November 2013 via mobile

The room on the second floor just off the atrium was very nice. It appeared to be recently remodeled and was well appointed and clean. However, the hotel apparently allows partying in the atrium late into the night. The loud noise awakened me repeatedly until 4am. I suppose rooms on the third floor will be quieter as the atrium only extends to the second. Note also that the WiFi is poor.

Stayed November 2013, travelled on business
Helpful?
Thank Djellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Concepcion, responded to this review, 6 December 2013
Dear Djellers,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels, and behavior of other guests prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
helsinki
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

Good value hotel close to mall and airport. no issues, gym, wlan,possibility to print boarding pass. Taxis arrived quickly. Bar with drinks and small snacks in lobby level. Restaurants close by. One just behind the hotel others just opposite site mall back yard.
Few bars as well.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank groundwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidayinnaeropuerto, Director Comercial at Holiday Inn Express Concepcion, responded to this review, 19 February 2014
Thank you very much for your comment. The hotel is completely renovated few months ago. We offer to all our guest FREE 100% WIFI and buffet breakfast. Our commitment is to offer our Guest the best service in town. Hope to see you again. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 27 March 2013 via mobile

Stayed here a few times on business and it is very good for the price. Above average for a Holiday Inn -- near the airport, a mall, and walking distance from a great Seafood place--about 100 meters behind the place.

Stayed November 2012, travelled on business
Helpful?
1 Thank JoeGnsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Concepcion, responded to this review, 12 April 2013
Dear JoeGnsx,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and I hope when you return you will see the improvements made.

I look forward to having the opportunity to host you in the near future to allow you to experience our commitment to quality and service.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Altenstadt, Germany
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 16 March 2013

Stayed there several times and it was always a good stay. Due to the good location, very close to the airport and several restaurants, I can recommend this hotel if you have to stay in Concepcion. Just behind the hotel there are 2 good restaurants where you can get very good fish and steaks. During my last stay in February 2013 they did some refurbishment work and the pool area was closed. The rooms are standard Holiday Inn rooms and very clean. The hotel has a small shop where you can buy drinks and some snacks. Breakfast area is big enough and they offer a standard american breakfast.
Would stay there again when I come to Concepcion.

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Markus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 October 2012

Wow! It's so hard to describe all the ways the employees at this location helped us out on our trip this past week. We flew in from the USA on Oct 1st and arrived Oct 2nd. Unfortunately, our luggage did not arrive with us! The hotel was very helpful in directing us to the closest mall to do some minimal shopping. The airline assured us that our luggage (all 3 bags!) would arrive the next day - it didn't! We kept trying to contact Delta and the local airline, LAN, and there was a major language barrier. Ignacio from the hotel front desk, served as our interpreter during a couple phone calls and even wrote a letter in Spanish explaining our predicament to take with us to the local airport to pick up our bags. He was kind and knowledgeable and so willing to go above and beyond.

Once we arrived back at the Holiday Inn Express Concepcion and opened our bags, we discovered that every single piece in all three bags was soaked (apparently Delta left our bags out in the rain in Atlanta on Oct. 1). We asked the hotel if there were laundering services onsite and there were not. However, they did offer use of their industrial dryer as long as we sent only items that would not shrink. Well, after going through every piece of clothing, we noticed that each one really had an awful smell. We decided to use the hotel's express laundry service (off site). They took it Wednesday evening around 8 pm and had it back to us by Thursday 10 am. What service!

Every single employee we had any contact with including housekeeping, front desk, market, breakfast area were friendly and willing to go out of their way to help make our stay less stressful. Just about everyone spoke English (we are not fluent - yet!).

My family and I cannot say enough great things about this establishment. If my husband ends up accepting a position in Concepcion, the Holiday Inn Express will be our go to hotel when we or any family visit.

Thank you to each and every person that helped us and made our trip so much better! Muchas gracias!!!!

Room Tip: As an American, we like a high floor away from the elevator. However, Concepcion is well known for e...
See more room tips
  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paula V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Wight, United Kingdom
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

A very nice hotel in a convenient location on the outskirts of Concepcion. Good facilities, including a pool and gym. Rooms spacious and very clean and an excellent breakfast each morning.

Room Tip: Ask for one with an internal view overlooking the pool
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HJardon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Concepcion hotels
0.1 mi away
Ibis Concepcion
Ibis Concepcion
#4 of 19 in Concepcion
4.0 of 5 bubbles 693 reviews
0.4 mi away
Radisson Petra Concepcion
Radisson Petra Concepcion
#1 of 19 in Concepcion
4.5 of 5 bubbles 639 reviews
2.4 mi away
El Araucano
El Araucano
#7 of 19 in Concepcion
4.0 of 5 bubbles 186 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Alborada Hotel
Alborada Hotel
#8 of 19 in Concepcion
4.0 of 5 bubbles 145 reviews
2.8 mi away
Hotel Diego de Almagro Concepcion
2.5 mi away
Hotel HD
Hotel HD
#6 of 19 in Concepcion
4.0 of 5 bubbles 130 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Concepcion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Concepcion

Property: Holiday Inn Express Concepcion
Address: Avenida San Andres 38, Concepcion 4090339, Chile
Phone Number:
Region: Chile > Biobio Region > Concepcion
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Concepcion
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Concepcion 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
When looking for a hotel in Concepcion, Chile, stay at the Holiday Inn Express Concepcion. Several times awarded for Excellence in service and quality standards. With an excellent location the Holiday Inn Express Concepcion is in front of the largest Shopping Center of the city (100 shops, 12 restaurants, supermarket, cinemas and much more fun !) and near the main Corporate offices of Concepcion are settled (i.e Celuosa Arauco, Enap, port of Talcahuano & fishing companies, Asmar, etc). Downtown, the financial district and Universities are only 10 minutes by car. Direct access from the Airport (3 minutes) The Holiday Inn Express Concepcion offers 100% WIFI access as well as Free: Buffet Breakfast (normal & light), Local Calls (not cellphones), Parking, use of Business Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, IHG and Booking.com so you can book your Holiday Inn Express Concepcion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Concepcion
Concepcion Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing