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“Below Expectation”

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Hotel Diego de Almagro Concepcion
Ranked #6 of 18 Hotels in Concepcion
Certificate of Excellence
Reviewed 14 April 2013

I have used the hotel chain in other cities in Chile and I find this one falls a little lower in standard than the rest. First off, you wont have someone help take your bag to the room when you arrive. I stayed for five days on a business trip and was less than impressed by the service.

The room wasn't cleaned until after my second night. Perhaps this was because I stayed in longer after the first night and didn't want to be disturbed. Very few people speak or understand english. The additional services like restaurant and laundry close for business at an earlier time than advertised on the information sheet in the rooms. The restaurant staff do not know how to talk to customer. I was once asked by a staff to come back down to pick up my food after I had ordered it to be brought up to the room. It seemed like they decide to close when they want. I found this strange. The internet can be slow for the most part. The buffet breakfast choices were limited, the air conditioner couldnt cool the room.

I hope they improve the quality of service because I liked the chain in other locations and it is normally my first choice. However, I will do well to avoid this hotel when next I visit Concepcion which will be soon.

  • Stayed: April 2013, travelled on business
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Thank Spillhate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 April 2013

This hotel in Concepcion has been my regular hotel over serveral years when now visting in the Bio-Bio area. The rooms are of good size and quality, the staff can manage with english and breakfast is just ok for me...what else can you ask for ? I have stayed here maybe 20 stays, 40 nights and always there has been space for a car in the underground garage which is also a big plus for a hotel in Chile. The restaurant downstairs is also ok, although not so comfy since it's the same place where the complimentary breakfast is served. There are quite many restaurants nearby, if you do not want to eat in the hotel. As I am a Finn, the Finnish sauna and a heated pool downstairs is also a great to have in a hotel while traveling...

Room Tip: There are some corner rooms at least at the upper floors that are just huge, might be worth asking ?
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  • Stayed: April 2013, travelled on business
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1  Thank hessuConcepcionChile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2013

I have stayed in hotel many times for business travel over years. It is good place to stay, though a little bit complicated to arrive by car. Also stayed lately at the other DA hotel closer to the airport. A new hotel, also good, but for car arrival it is again bit complicated from on e direction and no services within easy walking distance.

  • Stayed: February 2013, travelled on business
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Thank Finn1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2013

We have stayed at this hotel quite a few times. It offers a great location near the center of town and a block from a lovely park at the foot of a hill, also near the Bio-Bio river. The rooms are spacious, clean and well-appointed - not luxury, but certainly very comfortable. Hotel staff are friendly and helpful. The breakfast buffet is not huge but is quite nice, offering a good variety of breads, pastries, cereals, fruit, yogurt and drinks, and the restaurant personnel are very nice and accommodating. WiFi Internet is fairly good, though the speed and reliability does depend a bit on which floor and room you are in. They do have routers servicing individual floors, and it has worked out fine for us. The hotel also offers an indoor, heated swimming pool.

Room Tip: The Superior rooms are quite spacious, and it is nice to have a room on a higher floor facing South...
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  • Stayed: January 2013, travelled with family
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Thank ECrowther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

We turned up on Christmas Day, with no reservations. The staff couldn't do enough to help us. We were shown rooms & the swimming pool before we were expected to commit to anything. We were able to discuss rates & found the manager to be very fair in his dealings with us.Staff made an effort to speak English as our Spanish is not great. Our room was spacious & clean. The en-suite was clean & good products left for our use. Breakfast was plentiful & the swimming pool wonderful.The location is good - walking distance to town.

  • Stayed: December 2011, travelled with family
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Thank Cigar0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2010

the hotel chain "diego de almagro" is like the equivalent of a "holliday inn" in the states.
Breakfast was really good.

  • Stayed: December 2010, travelled on business
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Thank LaViajeraSolitaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2009

Stayed for four nights at the hotel. Friendly staff, good cleaning, spacious rooms, well-functioning AC. A good choice.

  • Stayed: March 2009, travelled on business
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Thank Explorist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Diego de Almagro Concepcion

Address: Chacabuco 156, Concepcion 4050030, Chile
Region: Chile > Biobio Region > Greater Concepcion > Concepcion
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #6 of 18 Hotels in Concepcion
Price Range: £57 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diego de Almagro Concepcion 3.5*
Number of rooms: 152
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