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“Unbelievably helpful staff”

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Hostal Francis Drake
Ranked #21 of 47 Puerto Natales B&B and Inns
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Unbelievably helpful staff”
Reviewed 8 January 2013

Arrived at quarter to midnight. Room was warm and cosy. The receptionist organised our trip to Torres Del Paine the next day leaving at 7.30am and booked our bus tickets to Punta Arenas for the day after, despite speaking very limited English. Hotel located a stones throw from the square and the sea so perfect location. Great value. Basic but good breakfast. After a cold windy day in the park, this simple hotel hits the spot.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flying-Squirrel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perstejn, Czech Republic
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 December 2012

Very small rooms and thin wals in this hostal don' t give you enough privacy. The staff can' t speak English, Spanish language is very necessary there. But it is in walking distance of very good restaurants - for example Ultima Esperanza and the centre of the city.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jitule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 November 2012

I had a good time in Puerto Natales staying in this small hostel.

The staff was really nice and the breakfast for the area quite good. My room was clean and comfortable, despite being a bit small. Wireless and water were all available.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Mario P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roman and Celt in Bristol
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 February 2012

We stayed in this hotel before and after our trekking trip in the montains. The hotel is very pleasant, with reasonably sized rooms and a nice bathroom. The furniture is not new, but functional. As usual in South America, there is no tea/coffee facility, however breakfast is served in a large room and it's typically a continental breakfast, with various local sweets.
Water is drinkable. The hotel has WiFi and a PC for use by the guests. The manager was very kind and welcoming and helped us with some good restaurant recommendations. Hairdryer and shampoo can be asked at reception as they are not avaialble in the rooms.
The hotel is located very close to the town centre and very close to the fjord shore.
We would definitely recommend a stay at this hotel. One thing - make sure that you bring ear plugs as the hotel is for the majority made of wood, which creaks a lot with a lot of the guests arriving and leaving at different time of the day, or night.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank motmots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2012

We spend a week in Puerto Natales. We are so happy to spend our last day in Puerto Natales in the comfort of the Hostal Francis Drake.
Two days earlier we were staying in another hostal and it was not comfortable, to say the least.
Feeling exhausted and a little “under the weather” we decided to spend a bit more and check in to a nicer place. We seen this hostel and it looked quiet and cozy. When we arrived, we got the twin bed room, which we booked online, but I saw a lovely double bed room and requested for it. The staff said it was, “impossible” as the entire hostel was booked.
I must have looked dismay as the owner of the place notice it and he arranged and made it Possible. This is what I call 1st class service. The ability to be flexible and perceptive.
A lovely way to spend the entire day resting in our cozy, clean and spacious room with the big sunlit window. Compared to the two other hostels we stayed in this town this place is quiet like a sanctuary.
Kudos to Francis Drake Hostal, Puerto Natales

susan from Singapore

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susan7si
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Forest, Illinois
Level Contributor
145 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 10 December 2011

I had a fine stay at the Francis Drake. The room was tiny with two twin beds somehow cramped into the room. There was a small closet for luggage, and a tiny bathroom as well. I do not need a lot of space, but it did feel cramped. The staff was very friendly and helpful with directions. The breakfast was adequate, nothing special. The hotel is close to the downtown area and it is easy to walk around town from the location, and it is very close to the waterfront. The price of the hotel is excellent. It is a very good value. They keep the rooms very clean. Noise carries well, so if you are a light sleeper take earplugs! Most guests were courteous however, and there was minimal noise late at night.

  • Stayed November 2011, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank skyeport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canuck in Chile
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2010

Was really surprised by the price quality with this hostel which felt more like a hotel. The room was comfortable with private bath and cable TV which at $16.000 pesos very reasonably priced. They changed the sheets and towels every day which in my opinion is wasteful so I suggested they give that as an option for guests. The shower was nice and hot and they provided small bars of soap. The breakfast was nothing special but sufficient with warm breads, jam, cereal, yogurt coffee or tea. This is definitely not a back packers hostel; its better suited for 30+ crowd or anyone looking for a quiet place to sleep.

  • Stayed March 2010, travelled solo
    • Value
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Helpful?
Thank daweb66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostal Francis Drake

Property: Hostal Francis Drake
Address: Philippi 383, Puerto Natales, Chile
Region: Chile > Magallanes Region > Puerto Natales
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #21 of 47 B&Bs / Inns in Puerto Natales
Price Range (Based on Average Rates): £
Number of rooms: 13
Official Description (provided by the hotel):
Location with excellent location, towel service in rooms, Also can help to make reservation of excursions. ... more   less 
Also Known As:
Hostal Francis Drake Puerto Natales, Chile - Aisen Region

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