A lot of time and money has gone into the fabric of the building - my six bedded en suite room was very smart - but the service was distinctly lacking. I was not the only one to have their hostel world booking not honoured as per the original booking - there were many of us who has been shifted around to bigger dorms than we had booked on hostel world. It was clear priority had been given to a group booking.
There was one very helpful and friendly male reception staff, the rest alway seeded as if you had interrupted them doing something much more important. I had paid my full bill on the day of arrival, but when I said goodbye and thank you to the nice receptionist and started to go out the door, another staff member accosted me and asked me to pay before I left. Fortunately I had my receipt in my pocket and could wave it at her to prove what I said was true. The nice receptionist looked embarrassed...
I had an opportunity to stay here again. I didn't. It wasn't dreadful by any means, but there are nicer, friendlier, more hospitable places to stay.
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- Also Known As:
- The Singing Lamb Puerto Natales, Chile - Aisen Region