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“What a treat!”

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The Singular Patagonia
Ranked #1 of 26 Hotels in Puerto Natales
Certificate of Excellence
Reviewed 23 March 2014

Singular was an amazing experience in every way. One of the best places that we have stayed in. The architecture and internal decor is outstanding and what is exceptional is the service. For a hotel that is not so small it was amazing that all the staff including the manager, Sabrina, knew what activity we were doing each day and took the trouble to find out how it was going.
The food is also exceptionally good and all the staff in the restaurant were eager to oblige and please.
The massages were a little disappointing.
The excursions were very good and the guides are great. We had Pancho and Mikhael. The day trip to Torres del Paine is a must. We would go back to chile just to stay at Singular!

Room Tip: On one of the higher floors and closer to the reception
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  • Stayed: March 2014, travelled on business
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2  Thank Shaira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 27 March 2014

The Singular Patagonia is a perfect mix of arquitecture and design, combined with an excellent quality of service in all areas, live Singular experience is definitely a gift to the senses!!, good that you could live and wanting to be back again!, we will be waiting for you

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283 - 289 of 731 reviews

Reviewed 19 March 2014

It s a fóur star hotel very good.
The rooms are large, in front obter sea, the restaurant hasvavgood relation price quality
It hás discounts for people overdose 65 heras and its near the national parque Torres del paine

Room Tip: Ask for An. Upper floor
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  • Stayed: March 2014, travelled with family
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1  Thank Jose S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 21 March 2014

The Singular Patagonia is the only 5 stars hotel in Puerto Natales, we have 57 rooms, all of them looking to the fyord Last Hope , the restaurant and the spa , also with the same views. This winter we open our second hotel in Santiago, The Singular Lastarria, hope we have you there in your next visit to Chile

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Reviewed 10 March 2014

Our family stayed there for about a week and loved every minute of our stay. The hotel is extraordinary and a wonderful transformation of an historic building. The food, wines and particularly the staff, all added to our enjoyment. The rooms are on normal hotel standard large, very comfortable and have wonderful views of the fiord.
If you get the chance, don't hesitate to stay at the Singular, you will not regret it.

Room Tip: Not needed they are all good
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  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
Thank Lorna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 17 April 2014

Thanks for taking the time to write to us, you are right, the hotel is inside a museum, the restaurant, bar, front desk are sorrounded of history and old arquitecture, you can´t miss it, I invite you to visit our next hotel in santiago, The Singular Lastarria

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Reviewed 10 March 2014

The Singular is amazing in every aspect.
The locate are perfect. The rooms were spectacular, so confortable and with a huge windowsand with a awesome views. Bathrooms equally stunning and large. It´s an overall experience.
The guides, like all of the staff, are very knowledgable and freindly.
The restaurant is absolutely great and the menu are planed by a great Chef, Ernan, that brings to the main menu characteristic and ingredients of the region so that they are tasted by the guests.
Thanks for everyone for the wonderfull time that I spent over there.

  • Stayed: March 2014, travelled on business
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Thank Izabella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 21 March 2014

What else can I say, you described our hotel in the best way, just add that in our spa you can enjoy warm pool, steam room and dry sauna, plus one of our massage therapies, we invite you to our next hotel in Santiago, The Singular Lastarria, which opens this winter 2014

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Reviewed 7 March 2014

My wife and stayed here for four nights and expected it to be the highlight of out Patagonia holiday. I would only recommend a short stay to experience the great architectural wonder the hotel offers and it's great restaurant.
The location is good for activities in the Puerto Natales area however it is a long way fro Torres Del Paine park. You will spent nearly 5 hours of your day driving to and from the park.
The activities are only done when they have enough people so it may mean you cannot do the activity you would like .
The rooms are excellent. The restaurant menu, staff and food quality was excellent.
The excursions attract a 19% tax which we didn't know about, our $360USD boat trip actually cost $428USD. The boat broke down early on the trip so we were not able to do the complete trip. The staff managed it very well however the day was incomplete and we arrived back 2 to 3 hours late. No apology from the hotel.
We booked transport from the hotel to Punta Arenas. We wanted to continue the Singular experience and have a stress free journey to the airport. At $400 USD the transfer is expensive.
The hotel arranged a pick up time for us of 7 am and also kindly organised an early breakfast for us. After breakfast we went out to find no transport. The hotel forgot to book it. We were promised a discount however it was not given. Why promise it and then say no, we are not discounting it?
We left 40 mins late after much scrambling and just made our flight, thanks to our driver who was great.
Not a seamless experience as we expected. The hotel is very expensive, we expected more.

Room Tip: All rooms offer a great view.
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  • Stayed: March 2014, travelled as a couple
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1  Thank OliveMoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 10 March 2014

Thank you very much for your comment.
We regret very much that your experience at the Singular has not been in the category that we are accustomed to provide to our guests. We will take your suggestions to improve the service in every details. This will lead us to be better in all the areas at The Singular Patagonia.
We wish you and your family could have the opportunity to live the real Singular experience in a near future.

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Reviewed 25 February 2014

Wow - this hotel is just a delight. Simply spectacular architecturally, with a fascinating history. Our stay was all inclusive, and worth every penny. Discreet yet very friendly service, great guides (Pedro and Mikhail were champions), excellent expeditions and trekking (El Sendero de las Aguas in Torres del Paine a highlight), seriously good food (the breakfast buffet and the tapas at Pisco Sour time are something to behold!), gorgeous rooms with the world's most comfortable beds and uber-luxury bathrooms, and a beautiful spa area with an indoor/outdoor pool ... the outdoor bit means you have a swan's-eye view of the lake and the mountains, and you can say you've swum in Patagonia! Adventure and the great outdoors during the day, luxury and seven-star treatment at night. A perfect combo. I tried to hide when it was time to leave, but they found me.

  • Stayed: February 2014, travelled with friends
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1  Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 1 March 2014

Good to hear you had an experience Singular in Patagonia, your comment is exactly what we work for, perfect mix of adventure, experience, comfort and style
We will get to Peter and Mickael your complenent and thanks, and we hope that in your next visit we¨ll be advise and help you to stay longer al Singular Patagonia, thank you for sharing your stay with us

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Reviewed 25 February 2014

The Singular is amazing in every aspect. We traveled to The Singular with 6 family members, ages 5 to 75 and everyone had an absolutely spectacular time. The guides were very knowledgable and accommodative to the needs / physical abilities of the entire family. The restaurant was great and the menu representative of the region. Kudos to the Chef for putting together an incredible food program. Overall, one of the best vacations we've ever taken as a family and one of the better hotels in the world.

  • Stayed: February 2014, travelled with family
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Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSingularHotels, Gerente at The Singular Patagonia, responded to this reviewResponded 26 February 2014

Great to heard that family vacations was successful, the Singular excursions are program for all kind of people, every age and every health condition, thanks for share your good experience with us, hope to se you in a near future again in Patagonia or in our new hotel at Santiago de Chile, The Singular Lastarria

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Additional Information about The Singular Patagonia

Address: Kilometro Cinco | and Medio Norte, Puerto Bories, Puerto Natales 6160000, Chile
Region: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Puerto Natales
#1 Business Hotel in Puerto Natales
Price Range: £306 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Singular Patagonia 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
In the surroundings of Puerto Natales, The Singular Patagonia affords guests the opportunity to experience all Chilean Patagonia has to offer - the true Patagonia. From expeditions to nearby glaciers and horseback riding on private ranches to walking tours of historic Puerto Natales and adventurous treks through famed Torres del Paine, The Singular provides guests the full spectrum of extraordinary and beautiful terrain that is Patagonia. Luxury at the end of the world. ... more   less 
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Also Known As:
The Singular Patagonia Hotel Puerto Natales
The Singular Patagonia Puerto Natales, Chile - Aisen Region

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