I stayed at this hotel over the new year holidays with my family in 2013/14 for four nights. We had a wonderful time, and I hope we can come again one day.
Service: Outstanding. I feel that we were extremely well looked after, even though the hotel was clearly at capacity. I never felt ignored or marginalized, and that is really hard to do.
The entire hotel was full of a million clones of us (it was surreal, actually). Can you imagine, about 500 well-to-do families overrunning a luxury property? Most of them were from North America, which was also kind of scary because sometimes an American guest can be awesome and sometimes an American guest can be a pain in the patootie. So we had our share of both, but the hotel managed to keep every single one of us happy, which is a major feat, in my eyes.
Hotel: Gorgeous. The rooms are nice and warm (we had some freaky weather while we were there; it was supposed to be the warmest time of year but it was quite cold), and the views of the water from each room are so beautiful, you don't want to leave. Also, I noticed that the walls are fairly thick so you can't hear much from other guests, which is good.
The bathrooms are perfect, nice and European (like Swiss, not like British), so I didn't feel that we had to suffer with sub-par plumbing or cold water or cheap towels. Everything was exactly how you would want it to be.
The public rooms look like steam-punk, and it really works. So achingly cool, but everyone who works there is so, so nice that you can relax and enjoy an AMAZING pisco sour without any attitude being flung around, and I met so many wonderful and friendly people in the bar area - well, actually everywhere.
Spa: Great. It is small, but really you don't need too much, you will be doing other stuff anyway. You just want someone to get the kinks out, and the ladies in the spa are wonderful. They know their business, and when you leave you will feel like a noodle.
The Food: Excellent. I liked it all, and so did my waistline. The only thing that was maybe not so perfect is that there was not really a menu rotation, but that could have been because either it was a holiday seasonal thing, or else because we were so far south. The buffet for new year's eve was really nice, although I am not a fan of a buffet. It was really well done, and the food was delicious. Also, it was more served than "come and get it", so there was less chance of people touching everything, which I find less attractive.
I liked the breakfast menu very much, and the whole atmosphere in the breakfast area. Also, we were remembered, which I found astounding. Out of so many people?! Wow!
The Excursions: Wonderful. They were really interesting, and I felt there was a very nice variety of things to do, or not do. We had an amazing hike which lasted all day, with a guy who was from the other side of the border, in Argentina. He knew the whole area like his hand, and he could walk probably for 100 years and not get tired. He drank cocoa tea out of his special cup and straw, and he had lots of stories, if you cared to ask him. We also visited caves in the area with a guy who was originally from France, but married a Chilean lady and was very enthusiastic about the area. He was learning a lot about his environment, and was very eager to share what he was learning about. We had some pretty bad weather during our trips, but it was not a problem because everyone was so full of excitement about what they were doing, what they were discussing and showing us, that it would be literally impossible not to have a great time, even if it had turned into a blizzard.
Verdict: If you can get there, you should definitely go. There is no way anyone would come away from The Singular disappointed. Say Hi to Mary when you get there!
- Official Description (provided by the hotel):
- Set on 100 acres lining the Fjord of Last Hope in Puerto Bories, in the surroundings of Puerto Natales, The Singular Patagonia affords guests the opportunity to experience all Chilean Patagonia has to offer - the true Patagonia. From expeditions to nearby glaciers and horseback riding on private ranches to walking tours of historic Puerto Natales and adventurous treks through famed Torres del Paine, The Singular provides guests the full spectrum of extraordinary and beautiful terrain that is Patagonia. ... more less
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- Also Known As:
- The Singular Patagonia Hotel Puerto Natales
- The Singular Patagonia Puerto Natales, Chile - Aisen Region