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“Hotel great, noise not so much”

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Natalino Hotel Patagonia
Ranked #14 of 26 Hotels in Puerto Natales
Florida
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Hotel great, noise not so much”
Reviewed 19 January 2013

Natalino is a contemporary hotel with clean, small rooms, in the middle of Puerto Natales. Staff is friendly and helpful. Breakfast is good. Beds comfortable and rain shower is great. Hotel is mostly concrete, so sound and noise travel throughout. We were there 2 nights; first night noise kept waking us up; second night was quieter. Hotel needs some fabric or something in public areas to dampen noise. Great hotel, take ear plugs.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DaphsDads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Soto, Public Relations Manager at Natalino Hotel Patagonia, responded to this review, 22 January 2013
Thank you so much for the review, feedback is vital for us. We are conscious about the noise matter and we notified the construction company.
When we built the building it was fully conceived as a hotel, using the best available technology. Thermic and acoustic solation, air conditioning and some other technical features, always targeting the best experiencie for our guests.
Best regards,

Leonardo Soto
PR Director
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156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 January 2013 via mobile

After our last hotel in Punto Arenas (crappy), this hotel was a great comfort... Clean, modern, lights worked, showers, working wi-fi, pool and bar. I recommend it highly before or after your hike or stay in Torres del Paine. Plus, the staff is very nice and speaks English. There is not a lot to do in town, so a nice comfortable hotel is a must.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vlbraun4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Soto, Public Relations Manager at Natalino Hotel Patagonia, responded to this review, 22 January 2013
Thank you so much for your review! The city is recently developing and we believe that our downtown location is definitely a plus. Puerto Natales is going to become into a destination itself. By now, a bunch of cozy restaurants are walking distance from the property.

Best regards,

Leonardo Soto
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soller, Spain
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 24 December 2012

The douvet turned down, and a chocolate on bedside table, the blinds closed - all so thoughtful! This is a modern, well designed hotel, with great features, including in room wifi and a desk to sit at! The gym is well equipped and the indoor pool is a feature. Buffet breakfast features fresh fruit, eggs, yoghurt and pastries. The staff are very helpful, speak English. Hotel is walking distance to town centre and ocean. Forgotten your bathing costume or your robe? They are available from the front desk!

Room Tip: Ask for a corner room.
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank caminowalker2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Soto, Director de Relaciones Públicas at Natalino Hotel Patagonia, responded to this review, 26 December 2012
Thank you so much for the review! Hope you have enjoyed Christmas and we wish you a Happy New Year!

Best regards,

Leonardo Soto
PR Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 December 2012

Booked Natalino for a night on the way to Torres del Paine, and liked it so much we booked two subsequent one night stays there and used it as a base for exploring Patagonia. The staff were super friendly and all spoke good English. When the receptionist overheard us saying that we would miss breakfast as we would be catching a 7am coach, he said that they would start serving breakfast half an hour earlier just so we could eat before leaving - and they did! Amazing. Location is great, in the middle of town and most of the bus companies are within 5 minutes walk. It is also next door to the excellent Afrigonia restaurant. There is a small pool on the top floor, more for wallowing than swimming, and you have to buy a fetching swim cap for about $3 to use it. Walls are quite thin, but if you've been enjoying the great outdoors then you'll probably be sleeping like a log anyway. Highly recommended.

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
1 Thank RichmondFro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo_Soto, Director de Relaciones Públicas at Natalino Hotel Patagonia, responded to this review, 26 December 2012
Thank you so much for your dedicated and complete review. I'm going to share your impressions with the hotel staff.

Best regards,

Leonardo Soto
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Teterboro, New Jersey, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2012

We had to stop in Puerto Natales, Chile on very short notice and the staff was excellent, easily accommodating our special requests. Hotel is right in the middle of town, so easy walk to sea or great dining.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalino_Hotel, Public Relations Manager at Natalino Hotel Patagonia, responded to this review, 11 December 2012
Thank you so much for the time you took for writing a review, we appreciate that a lot!

Regards,

Leonardo Soto
PR Manager Natalino Hotel Patagonia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 October 2011

small and cozy rooms; at least the standard room i had.. the room had no views but no need to be in room when you have Puerto Natales outside!

The hotel has a pool with a nice view. breakfast is good and they have a very nice chilling lounge.

  • Stayed October 2011, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jealbornoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Natalino Hotel Patagonia

Property: Natalino Hotel Patagonia
Address: Avenida Eberhard 371, Puerto Natales 6160000, Chile
Region: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 26 Hotels in Puerto Natales
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Natalino Hotel Patagonia 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Natalino Hotel - a pioneer brand in Patagonia. With over 50 years leading the Hospitality market. Thismodern and comfortable propierty, with an architecture that evokes the nature of these landscapes, became operational a year ago to meet the demanding needs of our guests who visit the end of the world. We have a magnificent venue to build a memorable experience. Swimming pool - Gym - Massage room - Bar / Restaurant. ... more   less 
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Also Known As:
Natalino Hotel Patagonia Puerto Natales, Chile - Aisen Region

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