We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Costaustralis
Ranked #4 of 26 Hotels in Puerto Natales
Level 6 Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Best hotel”
Reviewed 6 January 2014 via mobile

I stayed in this hotel two nights, before and after going to Torres del Paine and was the best decision. The rooms are nice and very clean, breakfast delicious, the personnel is nice and helpful. The bed is great and that was very important for us. This hotel is perfect after sleeping in Torres, is exactly what you need for a great rest.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Elena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review, 13 January 2014
Dear guest:

Thank you very much for the time you spend writing us. We love to hear good comments.
We hope to see you soon.

The Hoteles Australis Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

535 reviews from our community

Traveller rating
    191
    241
    78
    12
    13
See reviews for
114
247
25
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2013

We stayed here one night on out way to Patagonia. Comfortable room with an incredible view. Hotel was clean, centrally located, staff was helpful, and the windows in the lobby by the bar offered a comfortable place to have a drink, with a wonderful view of lake and mountains. WiFi in room. Stick with local wine, beer or pisco sour at the bar. The other drinks on the menu need some work. Overall a wonderful experience! Would recommend a stay absolutely!

  • Stayed December 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review, 13 January 2014
Dear guest:

Thank you very much for the time you spend writing us. We hope to see you soon.

The Hoteles Australis Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 December 2013

Well decorated and very comfortable rooms. Very well located with incredible views. I liked the sitting area off the bar which was a cozy spot to meet up with friends.

Staff is pleasant and helpful and the buffet breakfast is pretty good. They have free wi fi, but it was a bit spotty.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review, 26 December 2013
Dear guest:

Thanks for leave a comment. This is a great feedback channel for us.
We hope to see you soon.

The Hoteles Australis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, United Kingdom
Level 6 Contributor
305 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
Reviewed 15 December 2013

So much nicer than its sister hotel in Punta Arenas which was terrible.

Staff much more pleasant in this hotel and service really good, particularly the lady restaurant manager who was very attentive. Overall a pleasant stay and a lovely view to boot!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lobsterlover99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review, 26 December 2013
Dear guest:

Thanks for leave a comment. This is a great feedback channel for us.
We hope to see you soon.

The Hoteles Australis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
514 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 10 December 2013

The view of the waterfront is beautiful. The lobby its beautifully decorated with wood sculptures. The rooms were large and clean. We had dinner in the restaurant and it was pretty good. The buffet breakfast is decent but not great. You can't beat the location and the views. They have free WiFi

  • Stayed December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StevenHScher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesAustralisLtda, Director de Relaciones con Clientes at Hotel Costaustralis, responded to this review, 26 December 2013
Dear guest:

Thanks for leave a comment. This is a great feedback channel for us.
We hope to see you soon.

The Hoteles Australis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 April 2013

Insofar as hotels that are in rather than surrounding Puerto Natales I think this rates as no. 1. Hotel was incredibly well located across the road from one of the most beautiful vistas (see pic), rooms were large, comfortable, and clean. Restaurant food and service were average but not unusual for an "out of the way" town.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Griffin257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, Costa Rica
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 April 2013

Very comfortable and homey, great location and friendly staff. Rooms are warm, clean and quiet. Not a lot of variety for breakfast and I didn’t find out I could get hot items cooked to order until my last day there, and when I did order it took forever and I had to cancel my order because my transportation had arrived. Other than that, dinner was delicious and the overall experience in Puerto Natales, the glaciers, Torres del Paine, etc is simply unforgettable. Totally recommend it.

Room Tip: Think twice before paying for a better view... you won't be sitting in your room all day long.
See more room tips
  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LifeForRent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puerto Natales hotels
1.1 mi away
Weskar Patagonian Lodge
Weskar Patagonian Lodge
#2 of 26 in Puerto Natales
538 reviews
2.6 mi away
The Singular Patagonia
The Singular Patagonia
#1 of 26 in Puerto Natales
678 reviews
0.3 mi away
Natalino Hotel Patagonia
Natalino Hotel Patagonia
#14 of 26 in Puerto Natales
156 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Altiplanico Sur
Altiplanico Sur
#5 of 26 in Puerto Natales
243 reviews
1.4 mi away
Remota
Remota
#3 of 26 in Puerto Natales
395 reviews
0.0 mi away
El Muelle Hotel Boutique
El Muelle Hotel Boutique
#9 of 26 in Puerto Natales
69 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Costaustralis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Costaustralis

Property: Hotel Costaustralis
Address: Pedro Montt 262, Puerto Natales 6160000, Chile
Phone Number:
Region: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Puerto Natales
#6 Romantic Hotel in Puerto Natales
#7 Family Hotel in Puerto Natales
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Costaustralis 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
Facing the fjord of Last Hope, Hotel Costaustralis stands out for its traditional building land marking the entrance of the city of Puerto Natales. Inside, it houses the history and traditions of the area with its warm, personalized service along with its sober and elegant decor accented by the great presence of local pieces. Hotel Costaustralis boasts 110 comfortable rooms designed to provide total relaxation. They face an incredible sea view with the Patagonian Mountain in the background as well as first class facilities like full set of pillows, standalone desktop, LCD TV, bathroom full equipped and free wifi. The Hotel also offers a high-level food service. The kitchen abounds with typical food of the region, where you can taste the delicious Magellan Crab in his restaurant or a typical Calafate Sour at the bar. The Hotel CostAustralis' experience lets you live the Patagonia from its roots. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Ebookers, Odigeo, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hotel Costaustralis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Chile - Aisen Region

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing