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“decent hotel”

Hotel Capitan Eberhard
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Hotel Capitan Eberhard
Ranked #22 of 27 Hotels in Puerto Natales
Belgium
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“decent hotel”
4 of 5 bubbles Reviewed 24 March 2013

We booked this hotel in a package price: 4 days(3 nights) on the Navimag boat and two nights hotel, with visit to Torres del Paine, Cueva Milodon, all transport and lunch included, and bus to Punta Arenas, and the total price was very reasonable. The hotel is rather old but is of decent quality, with clean and rather comfortable rooms. Breakfast is well taken care of. We slept well because we were very tired of visiting all these beautiful places, so we didn't bother about creaky floors or anything... Nice location on the seaside! Good price/value.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
    2
    14
    14
    4
    4
See reviews for
9
13
Solo
0
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Cheltenham, United Kingdom
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 7 December 2012 via mobile

An old timber-framed building on the seafront in Puerto Natales. The picture windows and style of construction make it a bit creaky when the wind is blowing (constantly!). The room sizes varied from reasonable to really pokey (one friend had to move the bed to open the bathroom door!). The timber walls and single layer ceiling/floor of the room above does mean you can hear more than you may wish to. The ground floor dining room and first floor sitting room have panoramic views of the sound and Torres del Paine mountains. Breakfast was pretty standard with the addition of free scrambled eggs. The staff were friendly and allowed us to store our bags while trekking in the National Park. One friend left behind his wallet and the staff packed it up, took it to the bus office and sent it on the next bus to Punta Arenas, where it arrived the same day - great service! Final note, the heating is far too efficient - sweltering.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PashWagMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 February 2010

I stayed at the Hotel in Feb 2010. It was right in front of the water. People were walking by at 11 pm at night and it felt very safe. Puerto Natales is not the prettiest city and to be in front of the water was great. Hotel is old but the bathrooms were new and clean. The breakfast was ok (toast, coffee, tea,cheese, ham, milk, orange drink, cereal and crackers) and they made sure that all travel arrangements with other companies are going to work out

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rimona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
268 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
3 of 5 bubbles Reviewed 21 January 2007

The Hotel Eberhard is near the downtown. Unfortunately Puerto Natales is not much of a town - it is somewhat rundown. Of course if could the incessant wind that interferes with enjoying the town. The hotel is older and in need of updating. In fact we met a Chilean in our hotel in Puerto Montt who said that the Eberhard had seen better days. The walls were paper thin and we could hear our neighbours very clearly. The room was a good size but quite dark. We were there for two nights as our base to travel to Paine Park. This park is outstanding and well worth the visit.

We found an excellent restaurant in the town - Angelina's. I was feeling quite sick due to food poisoning from another restaurant in another city. Angelina's owner noticed I wasn't feeling the best and she graciously changed my soup to one I could eat. We went back there the next evening since we were treated so well. My spouse thoroughly enjoyed both meals in this fine restaurant.

If you can try a different hotel than the Eberhard in Puerto Natales. For two nights it was tolerable. But it would not have been my hotel of choice.

  • Disliked — The need for upgrading
  • Stayed November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Canadian079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Capitan Eberhard

Property: Hotel Capitan Eberhard
Address: Hotel Capitan Eberhard Pedro Montt 58, Puerto Natales 5502988, Chile
Region: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge
Hotel Style:
Ranked #22 of 27 Hotels in Puerto Natales
Hotel Class:3 star — Hotel Capitan Eberhard 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Hotel Capitan Eberhard Puerto Natales, Chile - Aisen Region

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