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“Not for us” 2 of 5 bubbles
Review of Weskar Patagonian Lodge

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Weskar Patagonian Lodge
Ranked #2 of 27 Hotels in Puerto Natales
Certificate of Excellence
Paris, France
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Not for us”
2 of 5 bubbles Reviewed 15 January 2012

This is without doubt a cozy hotel –which is expanding with a second building nearby-with great views. But before choosing it when visiting Natales you have to take into account several facts. For instance:
A) The hotel is not in Natales but a short ride from it. In windy days –most of them all the year around- a walk (20 min) from the city will be not be very pleasant. So you have to get a taxi to get in and out. And that could be not an easy task –to go in specially- except if you have planned it in advance and know reliable companies which was not our case.
B) In you walk be prepared to climb last part ot the walk on a unpaved road. The hotel is in a sharp hill.
C) It is not easy to go to the sauna: a lot of steps not very compatible with a relaxing session.
D) Only a few rooms are on the ground floor. Be prepared to carry your luggage it through some steps. I hate to do it if no prior information have given to me.
E) Breakfast is poor like in the simplest Inn. Incredible but true. Just coffee and some toast with marmalade
F) And the room, at least ours, didn’t have basic information. No phone (¿?) and no instructions about how to operate the safe.
Next time we will choose a Hotel in the city. There are at least one with the same price and the same view and it is in the city and perhaps has a better breakfast.

Room Tip: If you hate to carry your luggages through steps aks for a room in the grounf floors. Just a few ava...
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Triper_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juanjopa, Gerente at Weskar Patagonian Lodge, responded to this review, 25 January 2012
Hello Triper_7, from France !
Thanks for your honest opinion about the Lodge.

Information for the travelers:

1. The distance from Weskar to Puerto Natales center is 1,4 kilometers, fiord side. Many ducks and swans you can see on the coast. The walk it´s easy, if you like to do it.
If you don´t like walk, ask for a taxi at the reception. The price is USD 3.

2. The lodge is located on the very small hill, 20 meters over fiord level. This point is very important, because you get the most clean and amazing view to the Ultima Esperanza Fiord, and patagonian mountains. The main house is connected (up/dow) for wooden walkway with the hots - tubs area, on the garden. Most of the people like this. The hot tub is outdoor (firlandes style).

3. The staff is very helpful. They carry and put your luggage in the room, don´t worry for that. The best view you get in the upper floors.

4. The Breakfast is buffet includes fresh fruit, whole fruits, nuts, cereals, 2 types of eggs, natural yogurt, 3 types of homemade bread, homemade marmalade, salami, fresh tomatoes, 2 juices .....,homemades cookies and cakes, .... with view.

5. The safe information is back the door. On low season 2012, will be installed the phone. The rooms have wi-fi internet connection (the internet in Patagonia sometimes is not working .... you must understand where we are)

Weskar is not a classic city hotel (No TV, No Smoke in the rooms). Weskar is a cozy lodge, located on the waterfront of Puerto Natales, with restaurant and bar for the guests, friendly staff, and a amazing view.
If you have any doubt, don´t hesitate in asking.
Finally Weskar Lodge will be open new comfortable rooms on low season (from March 2012).
Best,


Juan José Pantoja
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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496 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 December 2011

I have traveled to the Chilean Patagonia, I decided this lodge, was an amazing experience. The wind in this
area is strong at times, the hotel is well insulated, perfect for
lounging, no noise and the beds are clean and good. The hotel offers
guests the most oustanding views of the coast. The rooms are very
comfortable and nice ethnic style decorated. Ask for help at the
reception to take advantage of the best routes, that really helped me in my short week visit. I recommend it, as long as your goal is to not
thinking about working.

  • Stayed October 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patricio_Catalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 29 November 2011

Apart from a small bathroom and faulty hairdryer this is a great place to stay, the rooms are large, comfortable and clean, also very nice views from those at the front of the building. It is on the edge of town but a taxi is very cheap. We also found the staff to be friendly and helpful. Would not hesitate to stay here again

Room Tip: Try to get one at the front - the view is really nice
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ruth_Mark_and_Hansel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BATH
Level Contributor
102 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 2 November 2011

We stayed for one night and enjoyed being in this hotel. It has a warm alpine lodge ambience and the staff are very helpful indeed. The rooms are simple but clean and comfortable. Those at the front have great views out to sea but beware draught whistles from the windows when the wind blows. It's about 1Km into town and a nice walk but it can be very very windy at this latitudes so be prepared to take a taxi if you're not feeling like strolling in a full gale.

Room Tip: Upper floor facing the sea.
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Typhoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 1 November 2011

Four of us stayed at Weskar lodge for one night on either side of a trip to Torres del Paine National Park. The hotel is beautifully appointed and decorated - the nicest we stayed in in Chile or Argentina, and the bar/eating area has fantastic views of the Last Hope Sound. Linen and beds are of a very high quality and the staff were very friendly and helpful. We had a welcome drink of very well made Pisco Sours by the manager, accompanied by complimentary home made sushi!. The breakfast was also well laid out and delicious, including eggs, fruit, yoghurts, breads and cakes. We ate in the lodge on our first night and were offered a set three-course meal which was of a fairly good quality and convenient if you don't want to go into town.
The lodge also looked after our excess baggage whilst we were hiking, and had it waiting in our rooms for us on our return.
The one downside is the walk into town. We walked back twice and although the distance is not far, the wind can make it unpleasant. However, taxi rides cost a flat fee of $1500 (Chilean Pesos) anywhere in town, so for two or more people, this is not at all expensive and very easily organised.
Overall this was the most modern and well equipped hotel we stayed in in Chile, and I recommend it highly.

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TrekkerJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 20 July 2011

Stayed here as part of a package with Cascada, we stayed in Puerto Natales so that we could do some activities before heading into the Torres park to stay at the Ecocamp. I would not have chosen this hotel if I had been making the booking directly.

It is a 1km walk into town, which we actually enjoyed doing and therefore didn't find the location a problem, but it is outside the town so if you don't fancy walking you must take a taxi.

The room (I think we had the largest one) whilst large, had a tiny bathroom. There was nowhere to hang clothes or put anything away. The curtains didn't close properly and at that time of year it doesn't get dark until very late so it was hard to sleep and then when the sun came up the room got very hot. The decoration could be improved and things looked rather old and tired. They have a restaurant and whilst the lunch we had was nice it was expensive, I guess taking advantage of the fact that you are outside the town and so can't go somewhere else without a bit of effort. The breakfasts were plentiful but again the quality could be improved. Overall I think there are much better places to stay in town. We also had some issues with communication between Cascada (tour operator) and the Weskar, we didn't receive messages that were left for us, times of pickups were not communicated properly and on one instance our pickup didn't occur and we nearly missed an excursion.

We ate at the Indigo hotel a couple of times and the food was superb, perhaps worth trying instead of the Weskar!

  • Stayed November 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank FBMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juanjopa, Guest Relations Manager at Weskar Patagonian Lodge, responded to this review, 26 July 2011
Good day Mrs. FBMadrid:
We are sorry if don´t liked the lodge, when you stayed on November 2010 (9 months ago). It´s very important say some tips, in order to help for the travelers:
- Location.
Weskar is located on the coastline of Puerto Natales, 500 meters from the entrance to Puerto Natales and 1,200 meters from the center of the city. Walk along the waterfront is very nice, and black-neck swans and wild ducks is on the fiord. For those tourists who do not like walk, the cost of a taxi is USD 3.0.
- Restaurant.
We will do the best to improve our meals service. The Restaurant is open in hight season (November to March) just on the dinner time. In low season (April to October) is available a daily menu.
- Decoration of the lodge.
The hotel's public areas and rooms are being renovated during low season 2011. Natural and simple decoratives concepts are integrated, in a cozy enviroment, without sophistications.
-Rooms.
The sizes of the rooms are 19 sqm (double standard) and 25 sqm (Double Superior). The double rooms have a beautiful view overlooking the fjord. All information and photographs of the lodge are on our website, allowing the traveler to be fully informed. Beginning in 2012 Weskar will have new rooms, overlooking the fiord.
Finally, we understand if our hotel concept is not your choice. We appreciate your comments, because we must be aware to improve our services.
Best regards

Juan José Pantoja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 14 June 2011

My husband and I stayed at the Weskar twice in March--before and after a backpacking trip in Torres del Paine. Because at the end of our trip we were going to stay on a couple of extra days, I wanted a place that was more than a no frills hostal, but we didn't want to spend as much money as the couple of high-end luxury places outside of town. Weskar was a happy intermediate--and a place much needed in Puerto Natales. Although the furnishings aren't luxurious, they are pleasant in a "mountain lodge" sort-of way. The views from the front of the hotel are spectacular. Likewise the views are great from the dining area and jacuzzis. We spent a couple of evenings sitting in the lounge/dining area reading and enjoying the spectacular sunsets.

In spite of being slightly upscale, they are very backpacker-friendly. Not only did they not look askance at us when we showed up with heavy packs and suitcases, they are quite happy to store your luggage with your street clothes while you are off trekking.

Some of the staff was extremely helpful before our arrival checking on how late camping supply stores and other places would be open on the day of our arrival. Some of the other people would worked the front desk were a little less helpful, but still everyone was pleasant.

Breakfast is served early so that you can get up and out for tours, buses, and boat rides. The diversity and quality of the food available for dinner is not impressive, but as long as you are not vegetarian, it would do in a pinch if you were too tired to go into town. That brings me to perhaps the only real drawback to the Weskar--it's about a half to three quarters of a mile from town. Not a big deal if you are prepared to walk, but if you wanted to take a taxi into town, you need to call some time ahead for one to be sent out to fetch you. Overal, though, it was worth the extra distance for the spectacular view. It is the closest of the hotels that are located out of town and so is a good compromise between scenary and access.

We very much enjoyed our stay in the Weskar and would return if we go to Puerto Natales again.

Room Tip: Rooms that face the fjord are worth the extra $$
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  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Nonprofit business traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Weskar Patagonian Lodge

Property: Weskar Patagonian Lodge
Address: Huerto 274-B | Km. 1, Ruta 9 Torres del Paine, Puerto Natales 6160000, Chile
Region: Chile > Magallanes Region > Puerto Natales
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 Family Hotel in Puerto Natales
#3 Business Hotel in Puerto Natales
#4 Romantic Hotel in Puerto Natales
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Weskar Patagonian Lodge 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Nestled in the misty Patagonia, Weskar Lodge is a cozy hotel with 30 rooms, offering quality and charming services, that will make your trip an unforgettable experience after your excursions to Torres del Paine and the Glaciers. Located along the coast in the city of Puerto Natales, at an altitude of 70 feets above sea level, sorrounded by green areas, Weskar Lodge is a unique and small hotel with impressive views of the fjord and the Patagonian Andes Mountains. ... more   less 
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Also Known As:
Weskar Patagonian Hotel Puerto Natales
Hotel Weskar Patagonian
Weskar Patagonian Lodge Puerto Natales, Chile - Aisen Region

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