The mattresses in our beds were very old and inconfortable. The shower in the bathroom did not work, the employees were not able to repair it. Finally, they gave us - after long discussions - another bathroom to use. The bedroom for this bathroom was unoccupied: why didn't they give us that bedroom (sunny, nice, big, working shower) immediately? Why did they put us in a horrible, dark room, although we had reserved months before?
Breakfast was okay, service there very nice.
We got a paper where to put any complaints and I did so. ;) What was REALLY nice was a nearly immediate answer by e-mail from the hotel that they read my complaints and will work on it.
Therefore I would possibly go there again, it seems that they take their customer serious.More
- Free Wifi
- Free Parking