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Ilaia Hotel
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Reviews (452)
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Reviewed 14 May 2013

This small hotel in Punta Arenas is a great place to stay when exploring the area. This family-run hotel has the most pleasant, personable, and friendly staff I have run into in years. When you walk through the door, you are welcomed with a big smile and immediately feel like you have been added to their family. The rooms are a good size, comfortable, well decorated, modern, and very clean. We were only there two nights because of room availability when we booked, but would have happily stayed another couple of days. The staff was able to arrange without advance notice a boat visit to see the penguins on Magdalena Island which is an experience that should not be missed. Also the restaurants that were recommended to us by the staff were very good. The hotel's E-Mail reservation confirmations state: "We will be waiting for you with our hearts open" and best of all, they do!

  • Stayed: March 2013, travelled as a couple
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3  Thank PaulMMNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2013 via mobile

A beautiful oasis in the slightly un-prepossessing city of Punta Arenas. Fantastic fresh breakfasts, clean rooms, charming simple decor, a great lounge room at the top with a view, and charming kind owners. Highly recommended. Makes a great a stopping place on a trip to Torres del Paine or Tierra del Fuego.

  • Stayed: April 2013
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2  Thank txtraveler59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

Everything we've heard was true. Outstandingly friendly reception, hot tea served in the upstairs lookout, beautiful room with all the comforts, excellent wifi and superb breakfast including delicious coffee ( spoken like the addict I am). Good and easy parking and recommended a great restaurant
All this with no credit card guarantee, only an email exchange. Wow!

Stayed: April 2013, travelled as a couple
2  Thank EAxelrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013 via mobile

Absolutely loved our stay in Punta Arenas with Hotel Ilaia... Our hostesses, Liz, Juanita and all the gals at the front counter couldn't have been more warm, accommodating and helpful!

Stayed for a total of 5 nights in 2 blocks and didn't regret it one bit. It may not be the cheapest stay around, but certainly is one of the best!

Not 5-10mins walk away from the Main Street. It's a real quiet and relaxing place to spend some time after partaking in all the trekking and boating activities about the area. We enjoyed the wholesome breakfasts and free WiFi throughout the hotel. The view from the top deck too was stunning...

Please keep up the cozy, warm and family-feel!

  • Stayed: March 2013
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1  Thank SLChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013

This was billed as a yoga boutique hotel. The 2 gray-haired sisters with youthful spirits thought of everything for a perfect visit. They treated you like an honored guest. I had been at sea for 3 weeks and needed to be spoiled. Later in the day I relived their breakfast it was so exquisite. I need to remember my stay so I can treat visitors to my home the same way!

  • Stayed: March 2013, travelled with family
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1  Thank carter b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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