The basics are in place for a great hostel but the service and the owner are so bad its just not worth it. Firstly they dont do bed sheets-we were stuck with a really thin blanket which is not enough for Punta Arenas even in summer. Also there was never any toilet paper ever. Then we came home one night and there was nobody in the hostel-couldnt get in for about 2 hours-we had never come across it in our 4 months travelling! Then a random girl looking for accommodation just pushed the door in later so basically theres no safety there as theres no key for the door-I would avoid if I could!