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“So-so rooms, stunning service”
Review of Tierra Del Fuego

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Tierra Del Fuego
Ranked #16 of 25 Hotels in Punta Arenas
Silver Spring, Maryland
Level 6 Contributor
149 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“So-so rooms, stunning service”
Reviewed 21 November 2012

My party and I arrived in Punta Arenas after traveling 24 hours from Washington, D.C. to find that the hotel I booked in August had been closed for 3 months. Pacarama (STAY AWAY!!), the booking agent, took my deposit and never told me about the closing. I am trying to get a refund ... but apparently it will take some doing.

Stranded without a hotel, I found Hotel Tierra del Fuego. We were greeted warmly and accommodated right away. The rooms are not the most updated, but service made up for what the rooms lacked. Our rental vehicle had been misrepresented -- we were told that all documents were in place to travel to Argentina. Not so. Several different Hertz representatives lied to us about the documents, and we faced having to forfeit half of our trip. The hotel manager knew the car rental business, and tried to resolve the problem. After spending more than half a day trying to get the correct documents, listening to excuse after bull** excuse, we finally went to another car company, thanks to a contact from the hotel. The whole time, the hotel staff was concerned and did everything they could to help.

Good hotel location. Everything was walkable. Staff were very good at providing driving directions for us to see a nearby national park where there were penguins. Since we were here before official penguin boat trip season, we had to do it on our own.

Weighing service against rooms, I give this hotel four stars for hospitality.

  • Stayed November 2012, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Athena222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Level 5 Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 March 2012

We stayed for one week in a long trip through Patagonia. This Hotel is very well located, in the center of the city, being the perfect base to explore Punta Arenas. It is at walking distance of many important points, and you can book trips to penguin colonies, zodiac boat trips, and walk to very nice restaurants and other city points.
This hotel has a history, and was used by Nasa personnel during some Nasa atmospheric scientific mission to Antarctica.
The Hotel is small, but has spacious and comfortable rooms. We got a corner room, with a small kitchen, an office space, and 2 very good beds. They have blackout curtains, because the sun can be up after 10pm in the summer. The restaurant is excellent, and you will even find a decent crème brulée.
We took a flight to Puerto Williams at the limits of the inhabited world. There is a small local aviation company, DAP, with an office close to the hotel, which operates flights to Antarctica and Puerto Williams.

We loved it and will be back.

Room Tip: Get a room that has a corner view.
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Jonny_Doin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 17 March 2010

The rooms are pleasant and clean if a little drab. The restaurant was empty but ok. The location is quite good being right in the centre of Punta Arenas but then again there is no real advantage of being in the centre as the town has few attractions. Overall a reasonable choice if you have to stay in Punta Arenas but not exceptional.

  • Stayed March 2010, travelled with family
    • Location
Helpful?
Thank Stratt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 March 2010

We stayed for a week because of the earthquake in central Chile and the limited air service from Punta Arenas thereafter. The hotel is built like a castle with thick walls. Hence it was really quiet despite the fact tat we were in the front of the hotel on one of the main shopping streets. The staff was quite friendly and helpful during a difficult time after the major earthquake. Its central location was very good and it was indeed just down the street from a wonderful chocolate shop!! The only negative was the smal adjacent parking lot which would be difficult to park a large vehicle in. Rooms were impeccably clean and the included brealfast was wonderful.

  • Stayed March 2010, travelled as a couple
    • Value
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Helpful?
2 Thank exquebecois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montana
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2009

We did a great deal of walking around Punta Arenas and found the location to be great. The rooms were clean, quiet and the staff very friendly. We were given a room with 2 double beds and it was not an issue requesting a new room with a queen. It is not luxurious but certainly suitable. The cafe/ bar in the hotel is lovely but there are a handful of bars and restaurants in the area.

  • Stayed January 2007, travelled as a couple
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Helpful?
1 Thank SeeEatDrinkLive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level 4 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 17 February 2009

Rooms were OK. We snagged the last two rooms one afternoon and it was sold out our first stay in town so I might suggest you make advance reservations. There is some off street parking but they let us keep our truck right under the canopy by the front door. Elevator worked fine. Breakfast was a let down and somewhat less than average for Chile. Just off the main plaza a few blocks. On a busy street by day that was dead at night. The small pub had at least several tables going at any time. Early evening it was packed.

  • Stayed February 2009, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Plantexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 December 2008

We spent only 1 night here. The room was clean and well furnished and spacious. we had the room for 3 people. The staff at the front desk were helpful and friendly. . The included breakfast buffet was very good with good food and good service.
The location was also very good. It was on the main street for restaurants and shopping and only a couple of blocks from the town square.

  • Liked — nice room, location
  • Disliked — none
  • Stayed November 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank freelancerfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tierra Del Fuego

Property: Tierra Del Fuego
Address: Avenida Colon 716, Punta Arenas -, Chile
Region: Chile > Magallanes Region > Punta Arenas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #16 of 25 Hotels in Punta Arenas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Tierra Del Fuego 3.5*
Number of rooms: 28
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