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“noisy but nice”

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Hotel Isla Rey Jorge
Ranked #13 of 25 Hotels in Punta Arenas
Vancouver
Level Contributor
147 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“noisy but nice”
Reviewed 5 April 2008

I stayed here for 3 nights before and after flying to Antarctica. It is central and comfortable, but very noisy. The first night I faced the parking lot next door. There was construction and car alarms kept going off all day. I moved and they put me above the pub, which was noisy all night, and off the reception, which had music playing all day. Nice people, free Internet and standard continental breakfast included but $95US is very pricey for S. America. Nothing much in Punta Arenas. That is, they do have a few streets of shops and standard banks and airline office, a few restaurants which were okay but not much to see. I walked to the Sarah Braun house and municipal cemetery for lack of anything else to do. The weather was lousy, windy, cold and rainy, and I couldn't change my flight out so killed time doing laundry! If you can afford it, fly to Antarctica with Dap/ Victory Expeditions for $2500US for the day or $3500US for overnight at the Chilean research base. Great people, knowledgable guides, fascinating land and flight, got right up to penguins and elephant seals, comfortable accommodation and faster than a boat trip.

  • Liked — luxurious
  • Disliked — noisy
  • Stayed March 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank liltravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

Traveller rating
    30
    57
    43
    17
    8
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29
57
21
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 February 2008

We made reservations in December 2007 for a one night stay in February. The guy who helped us with internet reservations was quite helpful. The description of the hotel read very well, and we were expecting a pleasant stay albeit for one night.

What a disappointment - two of the reading lights in our room - a triple - did not work, the bottom shelf of the closet collapsed when a small carry-on bag was placed on it, the wallpaper was grimy in places and the hotel, overall, had the look and feel of having seen better days. The decor was tired - it felt like your old schoolmarm's musty old house where nothing worked right. The beds and pillows were too soft and lumpy, resulting in restless sleep. The toilet would randomly start running - sounding like it was flushing then abruptly stop - this happened about twice an hour.

We had a decent lunch in the hotel restaurant - dinner however, was a letdown due to half the items on the menu being unavailable - especially the Patagonian specialties.

The next morning, after I had a shower, something seemed to go wrong with the plumbing - no water pressure, a trickle from the faucet and nothing from the shower! Unfortunately, it was too late to get things fixed, since we had to leave for the airport after breakfast to catch our flight to Santiago. We did, however, voice our dissatisfaction with the facilities to one of the senior staff who then offered us a 50% discount as compensation. However, that was small comfort for a restless night and a frustrating start to the day

So, lesson learned - if you wish to stay in Punta Arenas - frankly, we much preferred Puerto Natales - I'd advise to definitely choose another hotel

Stayed February 2008
Helpful?
2 Thank GlobeTrotter22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Punta Arenas hotels

Siena, Italy
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 17 January 2008

This is an ideal hotel to stay in if you're going on a cruise to the glaciers, or have just disembarked from a cruise. It's walking distance from the port. You absolutely do not need a taxi. We didn't know what to expect, but we were so pleased. The exterior of the hotel is more like a manor house, and indeed it must have been someone's home long ago. The lobby is like a living room with a fireplace, very welcoming and inviting. There were 7 of us and we arrived a little before noon. The staff did everything they could to get our rooms ready and brought around bottles of water for us. Our rooms were quickly made ready and they were spacious, clean and comfortable. A welcome drink was part of our deal, and we all repaired to the bar at cocktail hour. We got pisco sours and wine, all quite good. The hotel is walking distance to a lot of restaurants, and the hotel has its own restaurant which looked popular, though we didn't eat there. The rooms were quiet and we slept well. Breakfast was nothing special except they will make eggs any style for you if you ask. The staff at the hotel were so accommodating, especially Claudio at the front desk.

  • Liked — Convenience to the port
  • Disliked — instant coffee at breakfast
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank janehudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orinda, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 January 2007

I am going to have to echo the other reviews on this dark and dreary hotel and encourage you to look elsewhere in Punta Arenas.

Before we arrived, we had not checked your reviews for once. We followed the advice of the Lonely Planet guide that we had previously felt comfortable with. Not this time.

I have nothing extraordinary to add to the other reviews other than my agreement. I am staying here now and am thankful for the fact that we are only here one night.

JCS

  • Liked — Only stayed one night!
  • Disliked — Everything
  • Stayed January 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 December 2006

When we arrived, we were checked into a room that was not very clean. We found a sock and a half bottle of water in the room as well as a very un-clean bathroom. I will spare you any details on this. The hotel day staff seemed to make a honest effort to find us another room, but in the end, we elected to stay in the same room with housekeeping to do a re-clean.

The wireless Internet service that they advertised was almost non-existent in our room which caused problems with my travelling companion getting some much needed work done. Each night, it would go down completely and the staff was both unwilling and unable to do anything about it.

The food was fair at best and the service in the restaurant was very poor.

Overall, I would encourage others to seek other alternatives when in the area as I plan to do in the future.

  • Stayed November 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MT_Skier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York NY
Level Contributor
104 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 18 December 2006

We were very disappointed with the Hotel Isla Rey Jorge. The room was very tiny, the room definitely was not clean. The ground floor rooms look out onto a parking lot, the manner in which the windows open doesn't afford one a sense of security as it seems anybody could just climb in and steal a laptop, we were reluctant to keep the windows open.

The internet is very poor. The hotel says they have wireless but they don't really have anything that works more than ten feet from their one old PC. The staff isn't very helpful, some don't speak any English, one asked a guest to translate that basically it isn't her problem.

The service in the restaurant is anything but "service" as you need to go into the other room and tear the waiter away from the television if you need something from the kitchen. We visited some of the other hotels in the area and were disappointed we hadn't stayed at one of the others, this hotel was marginal at best.

We were very disappointed with the Isla Rey Jorge. There are much nicer, and much better values to be had in Punta Arenas.

  • Liked — Convenient parking
  • Disliked — Dealing with the staff
  • Tips/Secrets — Don't bring your laptop
  • Stayed November 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank MoreFFmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, FL
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 4 December 2005

we were staying briefly in Punta Arenas, coming from Antartica. having really loved Ushuaia, we had higher expectations of PA. further, the hotel double-booked our room leaving us in the lobby waiting for our pre-paid room from a previous night! in other words, they were paid twice for one room and had no problem with that.

in any case, the rooms are no nicer than any average chain hotel in the US, the property is not in good condition either. better luck somewhere else.

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank MiamiBeach1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Isla Rey Jorge

Property: Hotel Isla Rey Jorge
Address: 21 de Mayo 1243, Punta Arenas -, Chile
Region: Chile > Magallanes Region > Punta Arenas
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #13 of 25 Hotels in Punta Arenas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Isla Rey Jorge 3*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Isla Rey Jorge is an elegant hotel situated in the center of the city, one block from the square the museums. The favourite restaurants and near the principal entertaiments like the casino. The food is very delicious where you can taste our regional cuisine. Come on and decide to live an familiar experience with us. It will be our pleasure to attend you. ... more   less 
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Also Known As:
Isla Rey Jorge Hotel

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