This is a really nice hostel/hotel, with a very comfortable family feel to it.
We stayed here on two occasions and both times our rooms were beautifully decorated and finished, with very comfortable beds, plenty of blankets, great heating, wonderful showers, and spotlessly clean. It is verywell located, at only about 5-10 mins walk from the main Plaza.
The staff are wonderful - very friendlly and helpful, and there are two large comfortable sitting areas for guests to sit, read, play games, watch TV etc. Free wifi internet is a real bonus. Breakfast is extremely good for this accommodation level - fresh fruit as well as toast, cake, etc.
We very highly recommend this hostel, but considering it to be more of a mid-range hotel than a 'hostel'. It is extremely good value, and for the price, it is a very high standard.
We didn't try it, but there is also a restaurant in the hotel - which could prove to be a great option if/when the weather in Punta Arenas turns nasty right at meal time!
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