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“Great Hotel Great service”

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Crowne Plaza Paragon Xiamen
Ranked #6 of 1,269 Hotels in Xiamen
Certificate of Excellence
Shanghai, China
Level Contributor
293 reviews
251 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
“Great Hotel Great service”
Reviewed 19 February 2014

Stayed at this hotel a few times its always perfect.
Check in and check out took minutes, the staff speaks english well. the room is comfortable and clean the bed heavenly the shower great. The staff are always trying their best for you. Location of this hotel is great near many shopping centers and has a Starbucks coffee in the lobby.
I definitely recommend this hotel one of the best in Xiamen China.
One problem. The walls are thin and you can hear everything from the next room and hallway.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mashgiach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
san francisco bay area
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 January 2014

For american or European visitors, this is a very comfortable, very affordable hotel. I had a Superior room on the 11th floor, 750CNY per night. This includes a very rich breakfast. The basic rooms are not big but have all needed amenities, very clean and with a comfortable bed. Hotel location is OK, center of island, streets can get very busy around the hotel, especially during rush hours and when construction vehicles from the adjacent project are in the way. Construction in the hotel on level 5 was noisy during our meetings in level 3.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IWILLHACKYOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
938 reviews
208 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 30 December 2013

Only my third stay here so not a regular.
Arrived early evening and was greeted with Happy Birthday. Yes it was and a cake duly arrived.
Impressive
A good stay and would recommend to everyone.
Nice hotel and new build.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dkkeeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations_XMNPG, Public Relations Manager at Crowne Plaza Paragon Xiamen, responded to this review, 2 April 2014
Dear Dkkeeling,
Thank you for choosing Crowne Plaza Paragon Xiamen. It's our pleasure that you had a wonderful stay with us. To be a guest loved great hotel is our aim. We are sincerely looking forward your next stay with us. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Piatra Neamt, Romania
Level Contributor
115 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 15 December 2013

Large amount of building work in and around the hotel with the fitness center temporarily down sized and relocated. The room itself was comfortable but the walls seemed very thin and staying at the weekend was not fun with drunken guests banging doors and wandering up and down the corridors at all hours.
The ground floor breakfast and buffet restaurant served a good variety of Western and Asian food with helpful and friendly staff but the tables are crammed too close together to the point where you feel you are dining with the people on adjacent tables.
For Coffee lovers there is a Starbucks on the foyer level.
The major bug bear for me is being charged for internet, why do 5 Star establishments still insist on doing this????
I imagine when works have finished it will be an all together different place and I would be open minded enough to try again when they have finished the subway station outside.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
459 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed 25 November 2013

Excellent hotel amenities and service. Room was spacious, bright and comfortable. We stayed in the club room, which was offered at a very reasonable price as well. Concierge was knowledgeable and helpful. The lobby lounge has live performances at night, which proved to be a relaxing way to unwind with some wine.

Only slight issue would be location. The hotel is located at the other end of the city from the port to Gulangyu and basically most other tourist destinations in Xiamen. There also isn't anything much to do at night, with only a few restaurants and a club nearby.

A good choice for those seeking to spend extended periods in the room.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ming H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 September 2013

This hotel has great amenities compared to other hotels in Xiamen and is great value. The hotel is well situated in terms of proximity to everything but does not have a lot of good restaurants nor views nearby. But, everything is a short taxi ride away.

With all that said, there are two construction projects going on immediately beisde the hotel and the most damaging is the one immediately in front. Originally this was a beautifully park where people could lounge about outside but now is being converted to another commercial building. The negative impact of this is difficult to assess but for sure will diminish the hotel's views and air quality.

The gym and pool are great for those who need some exercise and the gym also comes equipped with sauna/hot tub/steam room. It is worth mentioning that the hotel restaurants aren't the most delectable of places.

Room Tip: Make sure you choose a room facing the swimming pool side and higher up.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 September 2013

Hotels in China can be great or not so great or terrible. This one easily qualifies at the upper end of the scale. I have heard some be a little less positive but I found this hotel very nicely appointed (lobby and rooms), very clean, with very friendly and helpful staff. The lobby is spacious but not overpowering as some can be. My room was excellent - I had asked for a non-smoking room and was very pleased to find no trace of smoking. Very comfortable bed, a thermostat that is more than a wall decoration, a great bathroom with separate shower and tub, very nice towels and plentiful amenities. Unlike too many dark hotel rooms (what are they trying to hide?) the lighting was excellent and easily controlled. Internet access was free, and both reliable and fast, unlike the poor and pricey "service" too many others offer. Breakfast was good but not great, certainly quite acceptable. There are a number of inexpensive restaurants nearby. Recommended!

Room Tip: One of my colleagues ended up with a room partially facing a wall so don't hesitate to ask for a...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Paragon Xiamen

Property: Crowne Plaza Paragon Xiamen
Address: No.199 Jiahe Road, Siming District, Xiamen 361012, China
Phone Number:
Region: China > Fujian > Xiamen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Xiamen
#5 Spa Hotel in Xiamen
#6 Luxury Hotel in Xiamen
#14 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Paragon Xiamen 5*
Number of rooms: 327
Official Description (provided by the hotel):
Crowne Plaza Paragon Xiamen is located in the geometric center of Xiamen, which is sitting at Lianban interchange. It is assured most convenient point to island and the surrounding area. Hotel is only 8 minutes driving from High-speed Railway Station (Xiamen Railway Station), 20 minutes driving from airport, exhibition center, Nanputuo Temple, Gulangyu Ferry, Golf court, Xiang'an tunnel. Located in Paragon commercial district, the International luxury brand, domestic brand, Bona Cinema and Utopz supermarket are close at hand. The exclusive Garden Restaurant sweeps up a variety of cuisine, such as Starbucks, Haagen-Dazs, Xuliushan, Grace dishes. The surrounding encompasses a wide range of Xiamen popular restaurants. Within 5 minutes walking distance to Mingfa Commercial Plaza, KTV, IMAX, Video Game Center, Ferris Wheel and other recreational activities become the best choice to spend leisure time. Besides providing the usual comforts in 327 luxurious rooms and suites, the pillar-free Grand Ballroom-which is over 1, 000 sqm and a soaring 6.8 m high and the other eight meeting rooms can accommodate from 10 up to 1000 persons. Above Café provides different theme everyday by local specialties. Chinese Restaurant provides Teochew cuisine and local seafood. The Royal Bar is the perfect place to enjoy cocktails, wines and other favorites. All you featuring are a perfect venue to relax. ... more   less 
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Also Known As:
Crowne Plaza Xiamen

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