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“WHAT A WNDERFUL STAY”
Review of Swiss Grand Xiamen

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Swiss Grand Xiamen
Ranked #11 of 1,264 Hotels in Xiamen
Certificate of Excellence
Santa Fe, New Mexico
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“WHAT A WNDERFUL STAY”
Reviewed 17 June 2014

A friend booked this hotel for one night stay before our departure from Xiamen, China to Taipei, Taiwan. This is definitely a five-star hotel, better than any hotel I ever stayed. At once we exited the car, the bellboy already delivered our luggage to the front desk. The lobby is so huge and luxury. The front desk was courteous and swift. We checked-in without any delay. The room is also very luxurious and spacious with nice furniture and decoration. It sets high to overlook the river. Unfortunately, it was a foggy day. Otherwise, it would be a speculating scene. I was also very impressed with the wide hallway to the hotel rooms.My brother stayed in a suite. It is even more luxury. The hotel service provides excellent amenity is the room, such as bottle water, fresh fruits, Chinese pastry, etc. Bathroom supplies include the regulars, such as shower gel, shampoo and lotion, and extras, such as tooth brush and paste, shower cap, hair comb, razor, etc. The king-size bed was very comfortable. The next morning we went to the free breakfast, we immediately are impressed the wide selection of food lines including Chinese and Western style. Of course, we could only sample a small fraction of the food provided. Since the friend paid for the rooms, I don't really know how much they costed. But, with my experience in the nice hotels in the nearby cities, I can imagine it would be only a fraction what I would pay in the U.S. It should be a bargain.

Room Tip: rooms overlook river
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  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
Thank mrwaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 19 June 2014
Dear Guest

Thank you for staying at Swiss International Hotel Xiamen. A comfortable stay is as much a pleasure for our guest as it is for us. Knowing that you had enjoyed your time here and has shared your experience on Trip Advisor is the biggest recognition we could receive from our guests. Thank you for your complimenting comments, we will be looking forward to your next time visiting in Xiamen.

Thank you

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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817 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Hong Kong, China
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 June 2014

Xiamen is a city which gives us pleasant surprises - people are never in a rush, streets are generally clean and there is some well thought city planning. And it all helps to start our trip by checking in at a really good hotel which is centrally located, with helpful and reliable staff and a clean, spacious room (we as a 4-member family stayed in the City View suite). The buffet breakfast has good choices (although you should go early, preferably before 8:30am) and the Chinese restaurant food is amazing. We never thought Xiamen will be a vacation spot but it really is, and if we return we will definitely stay in Swiss Int'l again.

Room Tip: Try sea view - city view not really nice but you can just draw your curtains!
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  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank mrscamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 16 June 2014
Dear Guest

Thank you for reviewing Swiss International Hotel Xiamen, we are greatly encouraged by your detailed words regarding your satisfied stay in our hotel. For those of us working in the hospitality industry, there are no greater reward other than the recognition from our guest. We are all sincerely looking forward in meeting your family in the near future.

Aaron Liu
Quality and Attitude Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uluwatu, Bali, Indonesia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 June 2014

I stayed at Wyndham Hotel Xiamen in Nov 1st 2011 for one night or two i forgot. It was with my spouse, i was just accompanying him on his last minute business trip. The lobby was fine just like any other same stars hotel, but the room was amazingly huge and practical. I like how they do the interior and placing things on the right place. They have this ironing table too hidden in the drawer which come very handy to anyone especially on a business trip. The see through shower makes it something sexy for the couple. And their comfy sofa adds up some perfection to both LED monitor at the bedroom and at the living room area. The only lack i felt about this hotel was the staffs did not speak English at all! The one that think their English is better, i could not understand whether he understood me. haha...anyway...it was a pleasant stay indeed.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 16 June 2014
Dear Guest

Thank you for staying with Swiss International Hotel Xiamen.It is certainly a pleasure to see that you have enjoyed our facilities and views of the Gulang island from our room.Most of our staff understands basic English and there are several English fluent staff in our hotel, which we also strongly encourages our guest to take full advantage of their service all the time. Thank you for reviewing us on Trip Advisor, and we hope to see you, your friends and family coming here to our hotel again in the near future.

Aaron Liu
Quality and Attitude Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014

Stayed there from 14 May to 17 May 2014 . was attending a conference . the delegates were more than 500/600 . still they accommodated all well . very good hotel in xiamen , i think one of the best there . stayed in a suite and was wonderful . big rooms and wonderful view . choose a room with sea view . excellent staff . very close to gulangyu island . lot of restaurants around the hotel which offers variety of food . very good location .

Room Tip: choose a sea view suite , not so expensive worth it !!!
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank rpg_znmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 12 June 2014
Dear Guest

Thank you for staying with us at Swiss International Hotel Xiamen. We are deeply honored to be chosen as the choice of accommodation for your conference. Having the opportunity to receive such large amount of delegates we gave no less than 100% effort to do the best we can in all aspect of services. Your recognition of our work puts a meaning to what we do is worth it. Thank you again for such kind words and we are all sincerely hoping to see you again in our hotel, so we may have you enjoy our best of services again.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2014

Stayed at this hotel few years ago on busy trip, love its great location. So decided to stay again for Easter break with family.

Although it has been rebranded from Wyndham Hotel, the service level was still well kept. Front desk was helpful in assigning our rooms due early arrival.

Breakfast at cafe was a bit too busy with food ran out fast and couldn't replenished quickly enough. Dined at Japanese and Chinese restaurants during our stay, overall good quality and reasonable pricing.

Great room size with nice sea view, great WiFi connection. But desk side electricity sockets weren't properly maintained as no power was provided.

Walking distance to Zhongshan Road and Taiwanese food street, great to explore local cuisine.

It is a worthwhile choice.

  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Norman_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 30 May 2014
Dear guest

Thank you for choosing us as your accommodation. We are glad that you had a satisfying stay with us, your comments are greatly valued by our managements. we have began a hotel wide guest room inspection specifically emphasized in testing electric sockets to ensure there are no other guest room that has the same problem. Hopefully we will never have a guest with a uncorking electric socket in their room again. Thank you again for staying with us, and we hope that you'd visit us again soon at Swiss International Hotel Xiamen.


Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 May 2014

Booked a sea view deluxe room with view of Gulangyu and it was truly an incredible stay! It only took 30 minutes to get to the hotel from the airport. Not to mention the hotel was located conveniently with around 7-8 minutes walk to ZhongShan Road and the ferry to Gulangyu. Staffs were friendly and helpful and the room was spacious and clean! Definitely recommend booking a sea view room!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Enli O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 22 May 2014
Dear Guest

Thank you for taking the time to review Swiss International Hotel Xiamen. We're glad to know that our guest had a wonderful time at our hotel. That our staff were helpful in satisfying your need and our rooms were able to provide a clean and comfortable environment for your enjoyment. We'd be more than happy to see you come and stay with us again in the near future.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dalian, China
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 May 2014

Excellent hotel on a very nice part of the city. General first impression is very good, clean, spacious and very welcoming staff. Hotel facilities are excellent, especially the swimming pool with a view on the island. Breakfast and restaurants offer very delicious food and a lot of choice. Expensive in the high season...

Room Tip: Street side rooms of upper levels offer an amazing view on the famous Gulangyu Island
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RodThbt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this review, 12 May 2014
Dear Guest

Thank you for reviewing Swiss International Xiamen on Trip Advisor. We are glad to know that our guest had an enjoyable stay here and is willing to share that pleasant experience with others. It is the best kind of compliments we could get as a hotel. Thank you for your kind words and we are looking forward to see you again.

Aaron Liu
Quality and Attitude Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss Grand Xiamen

Property: Swiss Grand Xiamen
Address: No.12 Lujiang Avenue, Siming District, Xiamen 361001, China
Phone Number:
Region: China > Fujian > Xiamen > Siming District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Xiamen
#6 Business Hotel in Xiamen
#11 Luxury Hotel in Xiamen
#23 Best Value Hotel in Xiamen
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Swiss Grand Xiamen 4.5*
Number of rooms: 588
Official Description (provided by the hotel):
Located in the heart of the city, overlooking the historical Gulangyu Island and its surrounding waters, the Swiss Grand Xiamen is within easy access of business, sightseeing, shopping and entertainments hubs. It is 15 minutes from Xiamen Gaoqi International Airport, 20 minutes from the Xiamen International Conference and Exhibition Centre, 10 minutes from the railway station and just 5 minutes by foot from the ferry terminal. The Swiss Grand Xiamen is a contemporary yet classic upscale hotel that offers the savvy business or leisure traveler ultimate comfort and style with breathtaking views.The Swiss Grand Xiamen stand 28 stories tall and features 588 guest room. Stay connected in comfort and style. Indulge in the comfort of our rooms with Suisse signature bedding, complimentary WIFI and internet access, and rainforest showers. Club Chine Executive Floors are from Levels 24-28 with a spacious Club Lounge on Levels 26 and 27, pampering discerning business travelers with privileges and benefits. ... more   less 
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Also Known As:
Wyndham Xiamen Hotel Xiamen

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