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“Location is the Best”
Review of Swiss Grand Xiamen

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Swiss Grand Xiamen
Ranked #14 of 1,275 Hotels in Xiamen
Certificate of Excellence
Reviewed 7 July 2014

The hotel is located at the southwest of Xiamen, facing the tourist spot Gulangyu Island and within walking distance to the Zhongshan Road Shopping street where there are restaurants. Be sure to have a seaview room facing the Gulangyu island and though it is 95F outside, you can enjoy the view from your room with great air conditioning. The room is spacious and the service is up to international standard.

Room Tip: Even lower floor seaview room is great.
  • Stayed: July 2014, travelled as a couple
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Thank ElleP987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 17 July 2014

Dear Elle

Thank you for taking the time to review us on Trip Advisor, and share your staying experience with the others. We'd like to thank you for your recognition in our services here and are glad to see that you had enjoyed the locational benefit of our hotel. We'd love to see you here in our hotel again soon , and it'd be our pleasure to serve you, your friends and family.

Aaron Liu
Quality and Attitude Manager

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Reviews (827)
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Reviewed 24 June 2014

If you are still searching for a clean, luxurious and service oriented hotel at a price that is excellent value for money and conveniently close to all the tourist sites of Xiamen, then save time now and make the right decision by choosing this hotel. This hotel is only 5 minute walk to Gulangyu island ferry terminal and Zhongshan Lu pedestrian shopping street. It is less than 2 US dollar by taxi to go to Nan Putuo temple, Botanic Garden, Xiamen University and Haiwan Park. From the day we checked in at past midnight to check out, it was fast, courteous and efficient. It is ‘WOW’ all the way from the hotel lobby to the spacious room overlooking the waterfront, Gulangyu (Piano) island and the mainland beyond. We are speechless with the sea view no hotel of this class in Xiamen can offer. In the room, we were greeted with fresh fruits, cakes and flower arrangement. The luxurious bed is heavenly with flat screen TV on the wall with many English channels to choose from. We specially like the huge bathroom with separate shower, toilet cubicle and bath tub, complete with toiletries, slippers and almost anything you can think of. The buffet breakfast is awesome and plentiful but impossible to try them all. In the hotel, there are several restaurants, outdoor terrace bar, spa, gym, a very big indoor pool and a music lounge with live piano music which my family enjoyed. For a little bit more, try the executive room package which includes evening cocktails and many club benefits in the exclusive Club Lounge at the top floor overlooking the bay. My family spent long hours on the Club with their comfortable sofa seats, big TV screen watching the World Cup, library, and computer facilities. If you just consider the complimentary food and drinks in the Club alone, the additional cost is really value for money. But what separate this hotel from others is how the hotel management makes every effort to let their guests feel that they are at home with personal service not common in many big chain 5 star hotels. From the handwritten note of welcome from the Swiss General Manager to the long letter from the Quality Manager written to address the needs of my family, and to the ever smiling, helpful hotel staffs, we are rest assured that our stay will be very comfortable and indeed, memorable. This hotel is excellently managed, look after their guests with care and sincerity and therefore, highly recommended for travellers. There is no doubt we will surely come back in this hotel in our future visit to Xiamen.

Room Tip: Majority of rooms are facing the sea. Higher floor rooms get better views and quieter. Advice not...
  • Stayed: June 2014, travelled with family
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1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 7 July 2014

Dear Guest

Thank you for taking the time to review Swiss International Hotel Xiamen. We are honored to have been your choice of accommodation during your trip to Xiamen. Your detailed sharing of the staying experience here is our biggest recognition to the efforts our staff had put up to make sure your staying here was memorable as it gets. Every guest here is just as important to us. To be able to help all of our guest to find a home away from home and give them a memorable trip experience is what we strive to achieve. Your stay was as memorable for you as it is for us, so thank you for giving us the opportunity to meet you, to serve you and to know you. We sincerely hope that we'd be able to see you and your family again in the near future. Again, thank you for coming to Swiss International Hotel Xiamen.


Aaron Liu
Quality and Attitude Manager

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Reviewed 17 June 2014

A friend booked this hotel for one night stay before our departure from Xiamen, China to Taipei, Taiwan. This is definitely a five-star hotel, better than any hotel I ever stayed. At once we exited the car, the bellboy already delivered our luggage to the front desk. The lobby is so huge and luxury. The front desk was courteous and swift. We checked-in without any delay. The room is also very luxurious and spacious with nice furniture and decoration. It sets high to overlook the river. Unfortunately, it was a foggy day. Otherwise, it would be a speculating scene. I was also very impressed with the wide hallway to the hotel rooms.My brother stayed in a suite. It is even more luxury. The hotel service provides excellent amenity is the room, such as bottle water, fresh fruits, Chinese pastry, etc. Bathroom supplies include the regulars, such as shower gel, shampoo and lotion, and extras, such as tooth brush and paste, shower cap, hair comb, razor, etc. The king-size bed was very comfortable. The next morning we went to the free breakfast, we immediately are impressed the wide selection of food lines including Chinese and Western style. Of course, we could only sample a small fraction of the food provided. Since the friend paid for the rooms, I don't really know how much they costed. But, with my experience in the nice hotels in the nearby cities, I can imagine it would be only a fraction what I would pay in the U.S. It should be a bargain.

Room Tip: rooms overlook river
  • Stayed: May 2014, travelled with friends
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Thank mrwaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 19 June 2014

Dear Guest

Thank you for staying at Swiss International Hotel Xiamen. A comfortable stay is as much a pleasure for our guest as it is for us. Knowing that you had enjoyed your time here and has shared your experience on Trip Advisor is the biggest recognition we could receive from our guests. Thank you for your complimenting comments, we will be looking forward to your next time visiting in Xiamen.

Thank you

Aaron Liu
Quality and Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Xiamen is a city which gives us pleasant surprises - people are never in a rush, streets are generally clean and there is some well thought city planning. And it all helps to start our trip by checking in at a really good hotel which is centrally located, with helpful and reliable staff and a clean, spacious room (we as a 4-member family stayed in the City View suite). The buffet breakfast has good choices (although you should go early, preferably before 8:30am) and the Chinese restaurant food is amazing. We never thought Xiamen will be a vacation spot but it really is, and if we return we will definitely stay in Swiss Int'l again.

Room Tip: Try sea view - city view not really nice but you can just draw your curtains!
  • Stayed: June 2014, travelled with family
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Thank mrscamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 16 June 2014

Dear Guest

Thank you for reviewing Swiss International Hotel Xiamen, we are greatly encouraged by your detailed words regarding your satisfied stay in our hotel. For those of us working in the hospitality industry, there are no greater reward other than the recognition from our guest. We are all sincerely looking forward in meeting your family in the near future.

Aaron Liu
Quality and Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

I stayed at Wyndham Hotel Xiamen in Nov 1st 2011 for one night or two i forgot. It was with my spouse, i was just accompanying him on his last minute business trip. The lobby was fine just like any other same stars hotel, but the room was amazingly huge and practical. I like how they do the interior and placing things on the right place. They have this ironing table too hidden in the drawer which come very handy to anyone especially on a business trip. The see through shower makes it something sexy for the couple. And their comfy sofa adds up some perfection to both LED monitor at the bedroom and at the living room area. The only lack i felt about this hotel was the staffs did not speak English at all! The one that think their English is better, i could not understand whether he understood me. haha...anyway...it was a pleasant stay indeed.

  • Stayed: July 2013, travelled as a couple
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Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 16 June 2014

Dear Guest

Thank you for staying with Swiss International Hotel Xiamen.It is certainly a pleasure to see that you have enjoyed our facilities and views of the Gulang island from our room.Most of our staff understands basic English and there are several English fluent staff in our hotel, which we also strongly encourages our guest to take full advantage of their service all the time. Thank you for reviewing us on Trip Advisor, and we hope to see you, your friends and family coming here to our hotel again in the near future.

Aaron Liu
Quality and Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Stayed there from 14 May to 17 May 2014 . was attending a conference . the delegates were more than 500/600 . still they accommodated all well . very good hotel in xiamen , i think one of the best there . stayed in a suite and was wonderful . big rooms and wonderful view . choose a room with sea view . excellent staff . very close to gulangyu island . lot of restaurants around the hotel which offers variety of food . very good location .

Room Tip: choose a sea view suite , not so expensive worth it !!!
  • Stayed: May 2014, travelled on business
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Thank rpg_znmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 12 June 2014

Dear Guest

Thank you for staying with us at Swiss International Hotel Xiamen. We are deeply honored to be chosen as the choice of accommodation for your conference. Having the opportunity to receive such large amount of delegates we gave no less than 100% effort to do the best we can in all aspect of services. Your recognition of our work puts a meaning to what we do is worth it. Thank you again for such kind words and we are all sincerely hoping to see you again in our hotel, so we may have you enjoy our best of services again.

Aaron Liu
Quality and Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed at this hotel few years ago on busy trip, love its great location. So decided to stay again for Easter break with family.

Although it has been rebranded from Wyndham Hotel, the service level was still well kept. Front desk was helpful in assigning our rooms due early arrival.

Breakfast at cafe was a bit too busy with food ran out fast and couldn't replenished quickly enough. Dined at Japanese and Chinese restaurants during our stay, overall good quality and reasonable pricing.

Great room size with nice sea view, great WiFi connection. But desk side electricity sockets weren't properly maintained as no power was provided.

Walking distance to Zhongshan Road and Taiwanese food street, great to explore local cuisine.

It is a worthwhile choice.

  • Stayed: April 2014, travelled with family
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Thank Norman L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swiss I, Quality and Attitude Manager at Swiss Grand Xiamen, responded to this reviewResponded 30 May 2014

Dear guest

Thank you for choosing us as your accommodation. We are glad that you had a satisfying stay with us, your comments are greatly valued by our managements. we have began a hotel wide guest room inspection specifically emphasized in testing electric sockets to ensure there are no other guest room that has the same problem. Hopefully we will never have a guest with a uncorking electric socket in their room again. Thank you again for staying with us, and we hope that you'd visit us again soon at Swiss International Hotel Xiamen.


Aaron Liu
Quality and Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss Grand Xiamen

Address: No.12 Lujiang Avenue, Siming District, Xiamen 361001, China
Phone Number:
Region: China > Fujian > Xiamen > Siming District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Xiamen
#6 Business Hotel in Xiamen
#14 Luxury Hotel in Xiamen
#19 Best Value Hotel in Xiamen
Price Range: £93 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swiss Grand Xiamen 4.5*
Number of rooms: 588
Official Description (provided by the hotel):
Located in the heart of the city, overlooking the historical Gulangyu Island and its surrounding waters, the Swiss Grand Xiamen is within easy access of business, sightseeing, shopping and entertainments hubs. It is 15 minutes from Xiamen Gaoqi International Airport, 20 minutes from the Xiamen International Conference and Exhibition Centre, 10 minutes from the railway station and just 5 minutes by foot from the ferry terminal. The Swiss Grand Xiamen is a contemporary yet classic upscale hotel that offers the savvy business or leisure traveler ultimate comfort and style with breathtaking views.The Swiss Grand Xiamen stand 28 stories tall and features 588 guest room. Stay connected in comfort and style. Indulge in the comfort of our rooms with Suisse signature bedding, complimentary WIFI and internet access, and rainforest showers. Club Chine Executive Floors are from Levels 24-28 with a spacious Club Lounge on Levels 26 and 27, pampering discerning business travelers with privileges and benefits. ... more   less 
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Also Known As:
Wyndham Xiamen Hotel Xiamen

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