Staff friendly and helpful; they spoke very little English and I spoke a bit of Chinese, so we managed.
The room was quirky but hardly boutique by western standards. The bed is soft though and there are several English film channels and CCTV news on the TV. Kettle, fixed line Internet , toothbrushes etc available. Plenty of power points.
No free tea or bottled water unfortunately, you have to pay for them. Housekeeping need to do more dusting and get a Hoover on the carpets everywhere but despite this I felt safe and comfortable.
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