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“Perfect”
Review of Marco Polo Xiamen

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Marco Polo Xiamen
Ranked #4 of 1,269 Hotels in Xiamen
Certificate of Excellence
Bengaluru, India
Level 4 Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect”
Reviewed 6 August 2014 via mobile

What I like best about this hotel is the upmarket location. Lot of restaurants n coffee shops around, so if you are apprehensive about Chinese food you don't have to worry one bit. The hotel also has the top end stores like LV, Ferragamo, Zegna, Paul n Shark, Bally. Staff can speak good ENGLISH(most impt).

Now the negatives, hotel is a little old, toilets are average but nothing much one can complain about.

Stayed August 2014, travelled on business
Helpful?
Thank Santosh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millie T, General Manager at Marco Polo Xiamen, responded to this review, 7 August 2014
Dear guest,

It's great to have you stayed with us recently. Your feedbacks are very much appreciated as we are very customer-oriented and will continue to enhance both our services and products by listening to our guests.

Since we are strategically located within the city, with easy access to the famous coffee and bar street, but still away from the hustle & bustle city life, you may also consider your future trip here as a breakaway destination.

We sure hope to welcome you back here again in the very near future !

Warmest Regards

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
Reviewed 30 July 2014

Staying here is a highlight of a trip to Xiamen. Rooms are laid out impeccably. I woke up every morning looking forward to breakfast at the Continental Club - still impressed by the quality and freshness. The lobby was inviting and staff was quite welcoming and courteous. I look forward to my next stay.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 3PaulK12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review, 4 August 2014
Dear Guest,

We are very delighted to know that you enjoyed your staying with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us !

Your valuable compliments has been shared with our team, and please be assured that we will keep refining our products and services to delight your always.

Thank you for your wonderful feedbacks and looking forward to welcoming you back here soon.

Warmest regards.

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
2 reviews
Reviewed 24 July 2014

Very convenient location, every cab driver in town knew this hotel. Excellent lobby bar with talented pianist singer. Rooms are very clean and well maintained. Hotel staffs are knowledgable and very polite indicated excellent training provided by international management team.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raimundo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review, 28 July 2014
Dear Guest,

Thank you for choosing to stay at Marco Polo Xiamen and spending time to share your wonderful experience.

We are so glad to know that you enjoyed your stay with us during your recent visit. It will be my pleasure to share your compliments with our team. Please be assured that we will continue doing every effort possible to refine our products and services to delight you always.

Thank you very much for your wonderful feedback and looking forward to welcoming you back here soon.

Warmest regards.

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
1 review
Reviewed 23 July 2014

A 5 stars that is more a 4 stars hotel. Rooms should be refurnished to fit with international standards. The district is very attractive but I prefer to stay at Le Meridien or the Westin. Room service food is just not good. When it rains, it rains in the lobby!

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Maxence1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review, 28 July 2014
Dear Guest,

Thank you for staying with us at Marco Polo Xiamen recently and spending your valuable time sharing your feedbacks.

Your feedbacks have been well noted and please accept our sincere apologies for the inconvenience that may have caused. Your comments and suggestions have been shared among our team for high attention on these issues and to take necessary actions. Please be assured that we are doing every effort possible to refine both our products and services to delight you always.

Thank you once again for your valuable comments and look forward to welcoming you back here again soon.

Warmest regards.

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 10 July 2014

The recognition of the GHA black card membership makes me feel as an important guest during check in and check out. The staff introduced a couple of Local Experiences which I found interesting. The room is clean and tidy. The Chinese restaurant is nice and quiet. The hotel is famous in Xiamen and well recognized by taxi-drivers.

Room Tip: The lakefront room has a very good view of the lake. Suites are spacious and very comfortable.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Fatfatfai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review, 14 July 2014
Dear Guest,

We are very delighted to know that you enjoyed your staying with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us !

Your valuable compliments has been shared with our team, and please be assured that we will keep working on the GHA program to create more valuable and interesting local experiences to delight your always.

Thank you very much for your wonderful feedback and looking forward to welcoming you back here soon.

Warmest regards.

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
330 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 22 June 2014 via mobile

Have stayed before in this hotel and rate very highly. The breakfast is excellent. The gym also is open 24h and is great. Downstairs in the lobby - has Starbucks and a few designer shops - so overall the feel is 5star. Lovely city too. Would recommend the Marco Polo and surprised to see it only at 22 in Xiamen.

Stayed June 2014, travelled on business
Helpful?
Thank SimonJRex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review, 26 June 2014
Dear Guest,

We are very delighted to know that you enjoyed your staying with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us !

Your valuable compliments has been shared with our team, and please be assured that we will keep refining our products and services to delight your always.

Thank you for your wonderful feedbacks and looking forward to welcoming you back here soon.

Warmest regards.

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katy, tx
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2014

I stayed at the Marco Polo Xiamen in April. I did not arrive until after midnight, so all that I did was go staight to bed. I found the room to be very comfortable, dark, and quiet. I will stay again on my next trip.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julieblsnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teri C, Executive Secretary at Marco Polo Xiamen, responded to this review, 9 June 2014
Dear Guest,

We are so glad to know that you enjoyed your stay with us during your recent visit, and thank you very much for your wonderful sharing on your experience with us !

Your valuable compliment has been shared with our team, and please be assured that we will keep refining our products and services to delight your always.

Thank you for your wonderful feedbacks and looking forward to welcoming you back here soon.

Warmest regards.

Millie Tsui
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marco Polo Xiamen

Property: Marco Polo Xiamen
Address: No.8 Jianye Road, Hubin North, Xiamen 361012, China
Region: China > Fujian > Xiamen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Xiamen
#4 Luxury Hotel in Xiamen
#6 Best Value Hotel in Xiamen
#7 Business Hotel in Xiamen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marco Polo Xiamen 4*
Number of rooms: 300
Official Description (provided by the hotel):
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 300 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view. ... more   less 
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Also Known As:
Marco Polo Xiamen Hotel Xiamen
Marco Polo Hotel Xiamen
Xiamen Marco Polo Hotel

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