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Pullman Xiamen Powerlong
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Reviews (330)
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104 - 109 of 330 reviews
Reviewed 28 July 2014

i am very happy with the room and services provided by pullman hotel. people there is very helpful and made me feel like home. Not easy to get taxi but i guess this is an issue for anywhere in China now.

  • Stayed: July 2014, travelled on business
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    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
1  Thank Shiba A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality A, Front Office Manager at Pullman Xiamen Powerlong, responded to this reviewResponded 3 August 2014

Dear Shiba A:

Thank you for taking the time to tell us about your experience at the Pullman Xiamen Powerlong.

At Pullman, we strive to provide superior service experience for every customer. We are very pleased to read your nice experience with us.

And the shuttle bus to the Xiamen Gaoqi Airport has been implemented start from July, 2014 to minimum the inconvenience caused by the taxi issue.

Thanks again for your good comment to the Pullman Xiamen Powerlong and we look forward your next visit with us.

Best Regards,

Front Office Manager
Pullman Xiamen Powerlong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Quality A, Front Office Manager at Pullman Xiamen Powerlong, responded to this reviewResponded 29 July 2014

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Reviewed 25 June 2014

It was my 2nd time to stay in this hotel. The environment generally fine. However, the service in the lounge definitely need more training and also the kitchen as well. The cook did not prepare the right food to us, although it was after 10 pm but still between the service hours.

We need to repeat more than 3 times to the staff while we place the drink orders. It also take long time to just reserve the drinks and not enough local beer (in cold condition) to supply which was very surprised in such 5* hotel. Our foreign business partners were very upset and disappointed. Besides, there were numbers of insects flying around which was very annoying. I hope it was because the rainy weather.

For the room, it is not big (at least those i stayed). Although it is full equipped but still feeling small compare with the other same standard hotels.

Hotel window review is nice as it is located next to the park and river (i think).

  • Stayed: May 2014, travelled on business
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1  Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality A, Front Office Manager at Pullman Xiamen Powerlong, responded to this reviewResponded 3 August 2014

Dear Ms. A K:

Thanks for coming back and taking the time to tell us about your experience at the Pullman Xiamen Powerlong.

At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Thanks again for your sharing and it is our hope Pullman Xiamen Powerlong can still have the chance to be your choice in Xiamen. Please do not hesitate to contact me directly for your future visit to Xiamen, I would like to look after your experience with us.

Best Regards,

Front Office Manager
Pullman Xiamen Powerlong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

可接受的服务态度;入住付费升等的豪华行政房,但房间设备和标间相同;酒店内虽有游泳池及健身房,但不配列为5星级,只相当於较清爽的3星或4星级的快捷酒店;地理位置好,但不适合自驾游。此酒店的总体评分最多只有两分半。
Acceptable service attitude; stay paid upgrade luxurious executive rooms, but the room amenities are the same as in standard rooms; there are swimming pool and gym, although, as a 5 star hotel but unworthy, compared with only about refreshing 3 Stars or 4 Stars Inn-class; good location, but not suitable for self-driving trip. The overall rating of this hotel is only a maximum of two and a half.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Accorhotels.com
1  Thank ccchengphd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality A, Front Office Manager at Pullman Xiamen Powerlong, responded to this reviewResponded 3 August 2014
Google Translation

尊敬的ccchengphd:

感谢您选择入住厦门宝龙铂尔曼大酒店并给予点评反馈。我们希望您下次回到厦门时,宝龙铂尔曼大酒店有机会迎回您的入住,也请您别犹豫与我联系,我将确保您下次的愉快入住体验。

诚挚的问候,

前厅部经理
厦门宝龙铂尔曼大酒店

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Reviewed 5 May 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Quality A, Guest Experience Manager at Pullman Xiamen Powerlong, responded to this reviewResponded 14 May 2014

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