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Sheraton Xiamen Hotel
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Reviews (729)
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91 - 96 of 729 reviews
Reviewed 24 February 2014

excellent stay , kind staff , good sleep , and well maintained property , maintaining its name on for its stars, would love to stay here again. rooms are really good sized. better than other star hotels. convinient location from airport , and just a minute walk from indian reastaurant.

Room Tip: choose rooms with double / king size beds
  • Stayed: December 2013, travelled on business
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1  Thank marlecha80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis D, Manager at Sheraton Xiamen Hotel, responded to this reviewResponded 3 March 2014

Thank you for choosing Sheraton Xiamen Hotel and taking the time to share such wonderful feedback with us and others.
It fills us with joy to hear that our facilities and service complemented your trip here. All of our associates thrive on providing the highest service level to make our guest’s stay especially memorable. We are looking forward to welcoming you back again.

Warmest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

The hotel is located in a strategic location. Staffs was friendly but did not speak much English which is a pity for an international hotel. Room was spacious and really well designed. Nothing to complaint about the room as I had a good night sleep. Breakfast in the morning was not as good as expected but lots of choices offered.

  • Stayed: January 2014, travelled with friends
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Thank CalvinHamit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis D, Manager at Sheraton Xiamen Hotel, responded to this reviewResponded 25 February 2014

Thanks for sharing your experiences with us and others on Trip Advisor.

It is sad to hear that our breakfast and service did not live up to your expectations, but meanwhile we are glad that it didn’t affect your overall good impressions towards us.

Thank you again for your comments and we look forward to welcoming you back soon.

Warmest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

This is my second stay at this hotel. First time was in Feb 2012 and last stay was last year in July. The hotel is 5*!!! The service was excellent, first visit I was in double bed room even though I was alone and second time in smaller room with King size bed. Both rooms were nice and clean. Also, they provide excellent breakfast! Buffet with different choices!

Well located in heart of downtown Xiamen. Not far from Airport and Shopping Centre.
There is SM Shopping Mall in walking distance witch is worth to visit.

If you are in Xiamen, I do recommend this hotel!

Once again great experience in Sheraton!!!

  • Stayed: July 2013, travelled on business
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2  Thank monsieur_park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis D, Manager at Sheraton Xiamen Hotel, responded to this reviewResponded 29 January 2014

Dear monsieur_park

Thank you for choosing Sheraton Xiamen Hotel and sharing your insights with us and others.
We are more than pleased to hear that you enjoyed our decorations, rooms,breakfast and quality services. All of our associates thrive on providing the highest service level to make our guest’s stay especially memorable.
Thank you again for choosing Sheraton Xiamen Hotel! Hope our hotel could always be the home away from home of you in Xiamen!

Warmest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

The Sheraton Xiamen is a really beautifully appointed hotel. The rooms are not huge, but everything is laid out in a very nice way in order to maximize the available space. I stayed here one night on this trip, but wanted to stay longer. The rooms are spotless. The bathrooms are awesome with a great shower room with a separate bathtub in the same space. Service throughout the hotel is excellent.

They have a very nice breakfast buffet with everything anyone could want, including tons of fresh fruit, nice breakfast meats, eggs, etc. Everything was fresh and tasty. It is also located in a nice area downtown, near lots of restaurants and other nightlife. I paid 810 CNY per night for a super nice room. If you are staying in Xiamen, and want a great value, this is the place to stay.

Room Tip: Get the room rate with breakfast included. Internet is free in the lobby, so you don't really need to pay extra for it.
  • Stayed: January 2014, travelled on business
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Thank Matt_M_D8663XT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis D, Manager at Sheraton Xiamen Hotel, responded to this reviewResponded 26 January 2014

Thank you for choosing Sheraton Xiamen Hotel and sharing your insights with us and others.
We are more than pleased to hear that you enjoyed our decorations, rooms and quality services. All of our associates thrive on providing the highest service level to make our guest’s stay especially memorable.
Thank you again for choosing Sheraton Xiamen Hotel! Hope our hotel could always be the home away from home of you in Xiamen!

Warmest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2013

Stayed there for 2 weeks during recent business trip. Hotel is very clean and located in the area full of restaurants and close to many buses. Taxi was easy to get with at most 5 minutes wait. Everyone pretty friendly and accommodating. I did not eat in the hotel or used any facilities so can not say much else. Room was of decent size and well maintain. Service is excellent - one day I bought several fruits and by magic plate with knife, fork and napkin appeared next to them with the note explaining why. This is paying attention to details. Absolutely great.

  • Stayed: December 2013, travelled on business
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Thank gbumaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis D, Manager at Sheraton Xiamen Hotel, responded to this reviewResponded 29 December 2013

Dear gbumaga,

Thank you for choosing Sheraton Xiamen Hotel and sharing your insights with us and others.
We are more than pleased to hear that you enjoyed our rooms and quality services. All of our associates thrive on providing the highest service level to make our guest’s stay especially memorable.
Thank you again for choosing Sheraton Xiamen Hotel! Hope our hotel could always be the home away from home of you in Xiamen!

Warmest Regards
Louis D.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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