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Review of Sapphire Hotel

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Sapphire Hotel
Ranked #112 of 492 Hotels in Lanzhou
Reviewed 25 May 2013

Our room was clean and reasonably large with good facilities. The breakfast had a good range of Chinese dishes but had a limited western selection. Perhaps a bit more attention to maintenance is needed as the water flow to the hand basin was very weak, until I took the spout filter apart ant cleared the 30 or so mineral encrusted holes in the in-line filter.
At the time of our visit (May), it was quite warm but AC unavailable apparently because it was not summer. Although wifi was supposedly available, it was not at the time of our visit because of a malfunction a situation which appears to have existed for some months.

Room Tip: Avoid rooms in the front of the hotel as traffic noise persisted for most of the night.
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  • Stayed: May 2013, travelled as a couple
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1  Thank kalinya_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 May 2013

Probably the most important hotel in town. Looks impressive from the outside.
We just had a night there as we had to catch an early train the next morning.
While the place is nice and looks modern, there is no wifi in the room. We negotiated to have them lend us a router for the night.
Breakfast is Chinese and beds are really hard. Our friends thought that the hotel had forgotten to put the mattress.
No english spoken there. It is close to the train station but traffic can be bad in the morning.

  • Stayed: May 2013, travelled with friends
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Thank JPDeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

I had the opportunity to stay at the Sapphire Hotel for 2 weeks in June, 2012; the experience was excellent; yes, it is true, the English is minimal, however, everything else was great. The restaurant is open all day, with a large variety of food; there is plenty of Western food for breakfast, toast, cereal, etc. The staff was most helpful to me at all times. As a visiting academic, I was at the university most days, but it was very convenient. The city is also very pleasant, with lovely lights and fountains at night. I would definitely stay there again. PS, beds were a bit hard, but I slept well; also got BBC all day.

Room Tip: Both rooms I was in were excellent - there is a night club on the 4th floor and it was better to be...
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  • Stayed: June 2012, travelled on business
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Thank annina79York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2011

positives are the reception area and big rooms
negatives are so many, no english at all, health club is closed, very hard bed, no english channels on tv, extremely slow wired internet connection, very tough employees.
also don't get fooled by the rooms names, I stayed in an executive room which is classified as 55 m2 room but we found out that all rooms are of the same size, only a non english computer was added in the executive floor rooms.
breakfast is all chinese and you shall struggle to find something to eat on breakfast.
this is the first 4 star hotel I have ever seen without a bath tub or swimming pool
if you have to visit Lanzhou, you better either go to legend or grand soluxe

Room Tip: all rooms are typically the same
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  • Stayed: June 2011, travelled on business
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3  Thank imex500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2015 via mobile
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Stayed: June 2015, travelled on business
Thank Desvergnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014
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  • Stayed: August 2014, travelled as a couple
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Thank Frida1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 11 November 2013
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  • Stayed: December 2012
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Sapphire Hotel

Address: No.37 Minzhu West Road, Chengguan District, Lanzhou 730000, China
Region: China > Gansu > Lanzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #112 of 492 Hotels in Lanzhou
Price Range: £44 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sapphire Hotel 4*
Number of rooms: 143
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