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“Amazing night with Spa service”

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Crowne Plaza Lanzhou
Ranked #1 of 441 Hotels in Lanzhou
Certificate of Excellence
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing night with Spa service”
5 of 5 bubbles Reviewed 21 March 2013

As a frequent businese travelor,I stayed in a lot of five star hotels.Be frankly,I am not give any high expectation for the hotels in china's northwest. But this week,when I travelled in Lanzhou,I found a place make me suprised. Crowne Plaza Lanzhou is a new hotel,as a classic five star hotel,there are geogeous lobby,beautiful room,pretty door girls. The food in restaurant also delicious```especially there is a spa which make me completely relaxed. Even it's not a downtown area,but for a travellor,this is what I serious needed. I have to say,travel in northwest of china,will be not so tough for me anymore.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this review, 5 August 2014
Thanks for your comments and Crowne Plaza Lanzhou just opened at the end of last year .we are not far from the city center,about 10 minutes driving ,and again Welcome to Lanzhou ,Welcome to Crowne Plaza Lanzhou ,we are expect for your next visit !
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73 reviews from our community

Traveller rating
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    1
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
United States
Level Contributor
144 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 19 March 2013

we got to the crowne plaza lanzhou late at night and it was great to walk into the beautiful lobby. unfortunately, the front desk didn't have our reservation, but i do believe that was a mishap in the internal website of ihg. the staff quickly resolved our problem and we were checked in. our rooms were beautiful, extremely contemporary, clean, spacious, with really comfy beds. the property is only open 3 months, so everything is really new. we decided to have a western dinner at the cafe, were we encountered a little problem. our dinners didn't quite turn out to be what we expected when we ordered, but the manager on staff was extremely attentive and tried to rectify the situation immediately. he tied over our wait time with a plate of sushi, fresh fruit and compted our wine. by the time we showed up for breakfast, it seemed like we had caused a big problem the night before, we had a long talk with the executive chef, assuring him, that we didn't think it was big problem, and the breakfast buffett is extremely grand and delicious! overall, we loved our stay at this new property and if anything we truly regretted not being able to stay any longer! had a quick peek at the pool, would have loved to spend a leisurely day in the spa! we would absolutely stay there again and would recommend this property to our friends!!!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tourist1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rachel z, MarCom Coordinator at Crowne Plaza Lanzhou, responded to this review, 5 August 2014
Thansks for your comments ! Welcome to Crowne Plaza Lanzhou again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Lanzhou

Property: Crowne Plaza Lanzhou
Address: No.1 Beibinhe East Road, Chengguan District, Lanzhou 730046, China
Phone Number:
Region: China > Gansu > Lanzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 441 Hotels in Lanzhou
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Lanzhou 4.5*
Reservation Options:
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