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Sheraton Dongguan Hotel
Ranked #11 of 1,070 Hotels in Dongguan
Taipei, Taiwan
Level 5 Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“saved us!”
Reviewed 16 May 2013

stayed May 2011.

room was just ok. but compared to what else was available in the surrounding area it was wonderful. good business hotel i think. room service was good. there was a massage service opened late into the night so we enjoyed several hours of foot massage and fruit, very typical in china that i have seen.

location was ok. needed to take a taxi to different areas. there is not much to see in dongguan from a tourist perspective. there were lots of industrial show rooms in the area.

you may consider reading Factory Girls by Leslie T Chang before visiting, had i read the book beforehand, i may have recognized more or understood more during my visit.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvonne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM007, Manager at Sheraton Dongguan Hotel, responded to this review, 18 May 2013
Thank you for taking the time to post your stay experience at our hotel just recently. I will be sure to share your feedback with the team.

I agreed with your view on location when choosing a hotel to stay. Dongguan is mainly a business hub with over 35 township, we are in Houjie, a major manufacturing center thus one may need our Concierge recommendations or local friends network to explore the area for leisure activities.

Thank you once again for your constructive comments. These will certainly enable us to
improve the quality of our services to better meet the needs of our guests.

If you require further assistance at Sheraton Dongguan, kindly email me at tommy.yap@sheraton.com

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chandigarh, India
Level 5 Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 9 May 2013

The Sheraton is one of the older hotels in the Houjie area and its starting to show. The carpets and furniture are looking tired and worn out. However the staff are friendly and efficient and the food is very good. If your there for business its passable but not one I'd recommend for a vacation.

Room Tip: The rooms at the front of the hotel are noisy. Pick one with a back view.
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Troy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM007, Manager at Sheraton Dongguan Hotel, responded to this review, 10 May 2013
Thank you for taking your valuable time to post your stay experience of our hotel. We always look forward to receive constructive comments to help us to further improve on our facilities and services and will definitely share your good comments with our respective team members.

We take note of your comments about room’s condition. You may know that our hotel has had enjoyed very encouraging occupancy since we opened in 2003. Into our 10th year of operation, continued efforts have been put into the upgrading of the hardware as well as the facilities of the property. Our owning company has been supportive of plans, present and committing to future success of Sheraton Dongguan Hotel, despite a very competitive market we are operating in. Plans are on the drawing board now and we should start some modification to carpet, wall paper and lighting etc. Our new Fitness Center is now open and it will be an enhancement of our recreation facilities.

I hope to personally welcome and meet up with you on your next stay at Sheraton Dongguan.

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
139 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 May 2013

I just spent 2 night at the Sheraton in Dongguan as it was close to where I needed to be. The hotel is fine , couples of restaurant inside.
The Italian one was nice as I had a quick dinner there with a good selection on the menu.
The hotel bedroom was ok - nice and clean but NO personality, laclk of furniture and the desk is SMALL to work on, but the bed was confortable, the shower worked, the TV line up is good and the internet connection was good (not from a China server but HKG) so as I said for few nights if you have some business close by a good option.. currently the road across the hotel is a big mess as they are building a subway line.

Room Tip: I had a room facing the road so it had a bit of noise in the evening but was not so bad
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J-P D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM007, Manager at Sheraton Dongguan Hotel, responded to this review, 6 May 2013
Thank you for taking your valuable time to post your stay experience of our hotel. We always look forward to receive constructive comments to help us to further improve on our facilities and services and will definitely share your good comments with our respective team members.

We take note of your comments about room’s condition. You may know that our hotel has had enjoyed very encouraging occupancy since we opened in 2003. Into our 10th year of operation, continued efforts have been put into the upgrading of the hardware as well as the facilities of the property. Our owning company has been supportive of plans, present and committing to future success of Sheraton Dongguan Hotel, despite a very competitive market we are operating in. Plans are on the drawing board now and we should start some modification to carpet, wall paper and lighting etc. Our new Fitness Center is near completion and it will be an enhancement of our recreation facilities.

I hope to personally welcome and meet up with you on your next stay at Sheraton Dongguan.

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hong kong
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2013

Overall it is an excelent hotel, staff very nice, breakfast excelent, a lot of options, reasonable price, swimming pool is huge, the only problem is the construction across the street, the night i was there the construction was going on and on lots of noise during the night non stop. Not counting the cars at the street honking noise is very annoying.

Room Tip: dont choose the rooms facing the street outside
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank renatahonks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM007, Manager at Sheraton Dongguan Hotel, responded to this review, 30 April 2013
Thank you for taking your valuable time to post your stay experience of our hotel. We always look forward to receive constructive comments to help us to further improve on our facilities and services and will definitely share your good comments with our respective team members.

For the construction in front of our hotel, the government is building a Light-Rail Transit from Dongguan to Humen train station. Once it is completed. it will be more convenient to commuters traveling from Houjie to Guangzhou/Shenzhen. We are sorry for any inconvenience caused. Please ask for a room at the back of the hotel subject to availability for your future stay.

I hope to personally welcome and meet up with you on your next stay at Sheraton Dongguan.

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Petersburg, FL
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2013

The Italian restaurant is good but avoid the Chinese restaurant. Ask for a room NOT facing the street. The honking cars are a pain. There is also major construction going on. The construction is going to last a while and when done will be a intercity train track.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BTSTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM007, Manager at Sheraton Dongguan Hotel, responded to this review, 30 April 2013
Thank you for taking your valuable time to post your stay experience of our hotel. We apologize for the inconvenience caused by the construction in front of the hotel. It is a light rail inter city project and when completed, will be very convenient to reach Guangzhou and Shenzhen. Kindly request for a room at the back of the hotel subject to availability for your next stay.

Luigi is the best Italian restaurant in Dongguan. Beside our Chef Andrea specialty cuisine, the restaurant had become a prime venue for international business gathering in Houjie. .

We look forward to welcome you again at the Sheraton Dongguan Hotel in the near future.

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level 6 Contributor
104 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 9 March 2013

I have stayed at the Sheraton DG 4 times per year for the past 6 years, the hotel is very clean but the rooms are starting to show some wear. As usual the post CNY employees are not polished with their English so communicating can be a bit exhausting when calling the hotel operator. The recent installation of wifi in the rooms is an added benefit, although the wired connection speed is quicker. Will definitely be back.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emannh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager999, Manager at Sheraton Dongguan Hotel, responded to this review, 29 March 2013
Thank you for taking your valuable time to post your stay experience at our hotel. We always look forward to receive constructive comments to help us to further improve our facilities and services.

Our new Sheraton Fitness is near completion with bigger floor space and new equipments. We are also offering complimentary WIFI to all our rooms. On another note, there are plans in progress to renovate the hotel.

I hope to personally welcome and meet up with you on your next stay at Sheraton Dongguan.

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liaoning
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 February 2013

10 years old hotel but design is quite good, especially the Renzo Lounge. My favoriate here is the Italian restaurant Luigi, quality food with good service. There are many dining choices outside hotel as well, supermarket is just cross the street. Outside hotel is bit dangerous as so many motorbiker just fly around

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ZX L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager999, Manager at Sheraton Dongguan Hotel, responded to this review, 24 February 2013
Thank you for taking your valuable time to post your stay experience at our hotel. We will be delighted to share your positive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs of all of our guests.

We will share your very good comments on our Italian restaurant, Luigi and I am sure they will be very please to know your comments and acknowledgement of the excellent food and services. Also your good feedback on our Renzo Lounge is much appreciated.

I hope to personally welcome and meet up with you on your next stay at Sheraton Dongguan.

Yours sincerely,
Tommy Yap
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Dongguan Hotel

Property: Sheraton Dongguan Hotel
Address: S256 Provincial Highway, Guantai Section, Houjie Town, Dongguan 523962, China
Region: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Dongguan
#10 Business Hotel in Dongguan
#11 Luxury Hotel in Dongguan
#17 Best Value Hotel in Dongguan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sheraton Dongguan Hotel 4.5*
Number of rooms: 500
Official Description (provided by the hotel):
Sheraton Dongguan Hotel is an international five star hotel with 500 rooms, it places at the center of Houjie Town, it is very convinent for guests to go shopping, and easy to get acess to all directions. Settle in, stretch out and relax from the moment you arrive to the hotel. Enjoy a great night’s snooze on our plush Sheraton Sweet Sleeper™ Bed with its welcoming duvet. Rejuvenate with a hot shower in the Rainforest Shower (in all executive room and suites). Connect with the world with in-room high speed internet access. Our 500 thoughtfully designed guestrooms include 32 suites give you more of what you want, right where you need it, like oversized rooms, spacious bathrooms, large comfortable work desks and all the amenities you required during your business as well as leisure. Executive floor rooms and the Sheraton Club offer an added level of prestige.1,648 square meters of banquet and meeting facilities in the city, including magnificent grand ballroom and 6 meeting rooms with high speed internet access. Accommodating from 10 to 1,200 guests, whether you are planning your company dinner, seminar, conference, cocktail party or private wedding functions, we are here to make sure everything is just right.The Best Italian fine-dine restaurant in Dongguan replenish at Luigi, with innovative Italian cuisine which surpasses all expectations of a hotel restaurant. Botanica Brasserie offers a variety of a la carte menus as well as creative and sumptuous buffet selections. Feast your eyes on spectacular garden views designed by renowned landscaper Belt Collins. And you can enjoy views of our beautiful gardens alfresco style or listening to the hotel music of classical string bands at the Renzo bar, the ideal place to enjoy afternoon tea or creative cocktails for your casual business meeting.Our Sheraton Fitness programmed by Core Performance®, outdoor swimming pool and foot massage are ideal recreation venues to revitalize your body and soul after an exhausting day of work. 3 off-site golf courses are a bonus for incentive activities and building up connection.We are welcoming you with Guangdong hospitality at the Sheraton Dongguan Hotel. ... more   less 
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Also Known As:
Sheraton Dongguan
Dongguan Sheraton

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