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“5 stars ?!!”
Review of TANGLA Dongguan

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TANGLA Dongguan
Ranked #1 of 1,070 Hotels in Dongguan
Certificate of Excellence
Milan, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“5 stars ?!!”
Reviewed 16 April 2013

Outside architecture looks like a cheap tourist village on Red Sea, it's dirty on white outside walls and glass windows too with rust on metal beams ( look up outside the lobby entrance)
Inside design worst than cinese standard hotel in Dongguan and in my room the bed headboard was worn.....Sofitel what ? Pulmann 10 times better.
Staff gently as usual

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Konacencio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 17 April 2013
Thank you for writing about your recent stay at the Sofitel Dongguan Royal Lagoon. The recent winter, the hot summer in March and the sudden change to constant rain in early April and the sudden humidity again, have been a great challenge to our Housekeeping and Engineering team to maintain the place. The affected places as mentioned are the windows, the walls and the beams on the external hotel and while we are trying to our best to maintain at this moment, the best time is actually the Summer time in June when things are dry. The concept in the room may be unacceptable to the younger generation familiar with newer modern hotel designs, but it meets most of our faithful returning guests' expectation who are still using the hotel since we open more than 10 years ago. There are other aspects of the hotel that are also important than just the external looks that are our attractions, like the tasty food from all our 5 restaurants, the recognizable old staff who remembers your name and the food you like , and an honest smile to acknowledge you are back and most importantly our location, which is away from the hustle and bustle of the city, and is just a doorstep away from the beautiful lake and serene HuYing Park for your de-stressing exercises. We have just changed the fabric of the sofa in the rooms and we will be moving on to change the headboards soon. Our major hotel renovation plan should be coming soon but the timing would be based on many factors including the economic climate. Pullman is definitely a newer hotel less than 5 years old based on a different concept than Sofitel, but we are happy it is our sister hotel within the Accor group. Thank you once again for your honest assessment of the hotel.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Treviso, Italy
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 April 2013

I come a 3/4 times per year in Dongguan, each time for 10/15 days for work reasons. I usually stay at Pullman hotel and this was the first time at Royal Lagoon.
Overall the hotel is good.
The location is definitely the biggest plus, very green and quite a bit outside of the mess and crowd of the other more centrally located hotel. For sure if you're there only for a few days business it's not too important but if you have to spend as well a weekend as we normally do in our 2 weeks trips it could be ok.
The park surrounding is good for running, biking or just to have a walk around.
The hotel is still good but starts to be a bit old so a newer hotel like Pullman is more welcoming, newer and with nicer rooms and more comfortable beds.
Breakfast is good and with a lot of variety from continental, american and asian type of food, i personally prefer the quality and choice of pullman.
There are many restaurants, in particular the japanese and the brasial bbq are good. Buffet restaurant ok but not great.
There are several swimming pools (indoor and outdoor) and fitness centers. There is also a spa but the prices for the treatments are aligned with european/american standards so not very attractive considering you're in china and with 2 euro taxi you can go to a very nice massage center downtown which is WAY cheaper.

So ... definitely a good chioce for a trip especially if you prefere to be in a quite and more green place, pretty difficult to find in dongguan. Everything is good, I have nothing to complain. But if you don't care about the green areas and prefer to be in a more modern and better place I would recomend to go to Pullman.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Federico S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 18 April 2013
Thank you for your comments about your stay at the Sofitel Dongguan Royal Lagoon. Thank you for emphasizing that that comparing to the newer Pullman , which is also our sister hotel within the Accor group, we are more matured. And as you mentioned, we have the advantage of the location, the hill and the serene lake, the huge peaceful park at our doorsteps, and especially the greeneries surrounding us, which comes with the fresh air, away from the hustle and bustle of the city pollution and noise. My Pullman colleague is definitely happy of your views about his hotel, which is undeniably new and is in the centre of town where all the other city hotels are including the standalone KTVs and the bars are located and if you are a venturous night bird and on a short trip, its a good location for it. Nevertheless , as a friendly competitor, we thank you for your comments and we look forward to welcoming back to our Sofitel and enjoy the luxurious greeneries and serenity which are unfortunately getting lesser by the day in this fine vibrant city.
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Espoo, Finland
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 April 2013

Been here several times for business travel.

Excellent rapid and easy set-up WIFI (access to your FB in China)

Had the chance to enjoy of of the two swimming pool (indoor and outdoor), the two gyms and the bar.

Room is spacious and beds are comfortable.

Breakfast is gorgeous and service is excellent.

Have not yet has the chance to use the indoor tennis courts or play a few round on the golf course.

Room Tip: fare away for elevator :-) what a suprise... avoid room from X01 to X20 the hotel is rather big, yo...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suomi112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 19 April 2013
Thank you very much for your frank comments about your stay with us at the Sofitel Dongguan Royal Lagoon. We are glad that you enjoyed your stay with us and yes we have free WIFI services free to all our business and leisure guests, and it has full access to all your websites in the world. Besides the hotels we have all the recreational facilities required, including tennis (both indoor and outdoor), basketball court, badminton courts, squash courts, snooker, pool table, besides the Spa and even reflexology massages. Currently we have a promotion of free golfing at the driving range for 1 hour for all our guests staying at either the Sofitel Dongguan Royal Lagoon or the Sofitel Dongguan Golf resort (10 minutes away) until Dec 31, 2013. Bring along your golf club in your next visit if you plan to enjoy the Free golfing at our hotels. Thank you for you comments and we look forward to your return soon.
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boston
Level Contributor
129 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 26 March 2013

this is my 40th+ or so visit to this hotel since it opened and I normally stay 6-8 days. I have tried the other nearby 5 star hotels over the years but I like coming back here for its peace and quiet. Quick points: there is a new Aussie chef working here, Tim Goddard, and food level has gone up a notch or two. My wife had a facial and I had a Swedish massage and we would both recommend June or Sirena as therapists. The Jazz bar is hard to find but worth a trip up at happy hour to hear the Philipino trio that sings there. During the week, we ate in the lobby restaraunt and off site at, One for the Road, Thai-Basil, tepanyaki, and borgiorno. There are also several higher end restaurants at the new and nearby dyna city mall such as the Taiwanese elegant chain Wang which is like a Mortons. Now if they could only clean up the air in China......

Room Tip: get the breakfast buffet and a pool side room
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 28 March 2013
Thank you for your latest comments about your stay at the Sofitel Dongguan Royal Lagoon again. Thanks for supporting us througout the 10 years since opening and although we call our staff "ambassadors" , the real best ambassadors are really our guests.
Thank you for recommending Tim , our new friendly Executive Chef, who indeed is very talented and is ever willing to cook , even for any special requests. Thanks also for mentioning our spa staffs, June and Serena. All our spa staff really have to go through a full 9 months practical rigourous training before they are allowed to touch the guests. The Jazz Bar Philipino trio includes 2 dynamic girls who are not only friendly but very entertaining, and most of our guests lands up at the platform with them, singing their blues away. While there are plenty of food available at nearby offsite, we also have 7 restaurants for our guests to choose from, 5 at the hotel itself which includes the Royal Cafe, Italian/French Garden Bistro, Brazilian BBQ restaurant, Chinese as well as Japanese restaurants, we also have 2 more at our sister hotel 10 minutes away via our free shuttle bus, The Sofitel Dongguan Golf resort, ie the Poolside Cafe and the northern Guangdong Chinese delicasy , the ChiuChow Restaurant. The air at the Sofitel Dongguan Royal Lagoon, in the midst of the hills, greeneries, the park, and the lake, is definitely refreshing with a resort feel compared to the hotels in the cities. We thank you for your encouraging comments and we eagerly look forward to your return soon.
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2013

Location is too remote and quiet for a family stay. No convenient shops around the hotel. Need to travel by taxi to the city area and taxi is not easily accessible too. Hotel is a bit old and run down. Will not recommend this hotel for family to stay.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Kay2275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 27 March 2013
Thank you for taking the time to write about your stay with us. We are sorry to hear that it was not to your expectation. A lot of guests and families have stayed and enjoyed the hotel with its qualities as it is, ie spaciousness, exclusiveness, greeneries, sports facilities including biking, tennis, golf and golf driving range, squash, lake boat peddling, yoga, taichi , family karaoke, Live band, live piano performances, outdoor and indoor swimming pools, Spa, etc as well safety (we have many single business lady travellers and famililes), besides good food with 5 signature restaurants. We do have a basic convenient shop to cater for the basic needs of our guests however, if you like shopping arcades, it is just downtown about 15 minutes away via taxi. While taxis need to drive-in from downtown which takes only about 15 minutes, we also offer scheduled free bus shuttle services to town, besides our own hotel limousine services. We will look into the problems as highlighted, and once again, thank you for your feedback.
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Singapore, Singapore
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 March 2013

We have stayed a night in this pretty new hotel on 5 March 2013.

This is an excellent hotel for both holiday makers and business travellers!

The unit that we have stayed are extremely spacious and luxurious; it has 2 rooms and 1 room on each level.

The view of our unit is just fantastic - overlooking the lake!

t is very clean and well kept.

The beds are very big and comfortable, and the bedding is of very high quality, and pillows are just nice for me.

The breakfasts are good - a lot of varieties and very fresh.

Although it is pricey by the Chinese standard, this hotel is really value for money for all travellers!

I will definitely choose to stay at this hotel again when I next visit Dongguan.

The Best Sofitel indeed!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LML1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 26 March 2013
Thank you very much for your feedback of your stay at the Sofitel Dongguan Royal Lagoon. Your positive comments on our hotel is trully indeed a very strong encouragement to our staff to continue serving our guests with all our hearts. The room you stayed is our Opera Suite, consisting of 2 levels, and is very spacious with an astonishing view of the serene lake right in front. The whole hotel is build on spaciousnes. Our food have remained top quality and we have 5 signature restaurants to cater to our food connoisiers. We look forward to your return soon and thank you again for taking the time to write about our hotel.
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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 March 2013 via mobile

The hotel is in a great location away from the centre but only a short taxi ride away. The room was clean but in need of updating and the 4 days I had there were good particularly the afternoon in the spa.
The only downside to the hotel is the checking out which seems to take forever. Always leave with the counterfoil from your card as Chinese admin is really poor and this way you can leave knowing they cannot charge anything after you have gone.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank furnitureqaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_Dongguan, Manager at TANGLA Dongguan, responded to this review, 21 March 2013
Thank you very much for the feeback of your stay at the Sofitel Dongguan Royal Lagoon. We are happy to note that you find our hotel a great location, the rooms and the Spa.
We have taken note of your comments on the checking-out slowness, and lately we do have a few days of full occupancies that have somewhat delayed the checkout process. We are now relooking into speeding up by cutting down some steps. We apologize for the slow check out experience and assure you that it will be a quicker experience in your next visit.
Thank you and looking forward to welcoming back to our hotel soon.
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Additional Information about TANGLA Dongguan

Property: TANGLA Dongguan
Address: No.8 Yingbin Road, Dongcheng District, Dongguan 523129, China (Formerly Sofitel Dongguan Royal Lagoon)
Region: China > Guangdong > Dongguan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Dongguan
#1 Luxury Hotel in Dongguan
#3 Best Value Hotel in Dongguan
#6 Business Hotel in Dongguan
Price Range (Based on Average Rates): £
Hotel Class:4 star — TANGLA Dongguan 4*
Number of rooms: 268
Official Description (provided by the hotel):
Located nearby the Huying Park, and facing a lake on one side, and a wild forest on the other side, it is the ideal place to disconnect from work and worries. The 2 swimming pools, the spa, and the sport facilities are dedicated to well being and relaxation. The complex is also a perfect setting for your events, with its 22 meeting rooms up to 1000 people. ROOMS: 268 rooms, including 10 opera suites, and 21 prestige suites, 3 villas and 1 imperial suite with private fitness centre and meeting room. The bedrooms offer splendid views of the lake, the swimming pool and the garden.F&B: • Cafe Royal: travel around the world with an international buffet and live cooking. • Garden Bistro: taste fine dining cuisine, with French and Italian touches with view on our peacock garden. • BB's: our Brazilian churrascaria for meat lovers. Terrace facing the swimming pool. • Sugi: enjoy a Japanese fine dining restaurant. Teppanyake, sushi bar and private tatami rooms available. • Fragrant Pavilion: try out the local specialties in our Cantonese restaurant. 3 bars are available: the Mardi Gras Bar, the Lobby Bar,the wine bar. ... more   less 
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Also Known As:
Sofitel Dongguan Royal Lagoon Hotel Dongguan
Accor Dongguan Royal Lagoon
Dongguan Sofitel

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