the last 2 times i stayed at this hotel, it was called the Grand Oriental Hotel. i enjoyed my stays under the previous management. in the last 2 years, it has changed hands and is now the Royal Hotel, the overall decor is the same but certain things are lacking:
the mini bar in the room is now filled with 2 sodas, nothing else. there used to be snacks and a wide variety of drinks available.
there is no mention of environmental concerns - ie not having your sheets changed every day or using a towel for more than one day
the western breakfast no longer has the custard buns or omelettes made to order
there's no wifi in the rooms and the internet is not always accessible with a cable
you need a swim cap in the pool and who travels with one?
staff English levels are low. granted we are in China but it is a business hotel so they should be able to speak more at the front desk or at the pool and spa.
there is no fruit delivery in the room every day.
there are stains on lampshades and damage to the mirror in my bathroom
the lamps next to the bed look like an earthquake happened, they are all askew.
there's no clock in the room
i did have the dim sum breakfast for the first time and some dishes lacked flavor while others were just good.
the only positives are the comfy bed, clean sheets and towels. i am grateful for these!
basically i have no choice but to stay here for business in dalingshan town. if you have a choice, you might want to look elsewhere, like the grand hyatt...
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